Provider profile
BMS CAT Tulsa
Provider snapshot
What this listing says
Tulsa-area property owners who need mold remediation from a large, non-franchised national restoration company with 24-hour dispatch and in-house reconstruction crews.
Best for
- Tulsa homeowners and business owners who need mold remediation handled by a large restoration company with 24-hour emergency dispatch and national resources.
- Commercial property managers in hospitality, healthcare, or education who want a single vendor for mitigation, remediation, and full reconstruction.
- Property owners dealing with water damage that has led to mold growth, since BMS CAT handles both water extraction and mold removal in-house.
- Anyone who needs packout services — BMS CAT inventories, packs, stores, and restores personal belongings during the remediation process.
- Insurance-claim situations where you want a restoration company that already works with most major carriers and can coordinate the claims process.
About this company
BMS CAT Tulsa operates from East 27th Street North in Tulsa, Oklahoma, as a branch of the national BMS CAT restoration company headquartered in Haltom City, Texas. The company has operated since 1948, making it one of the longest-running restoration firms in the country. BMS CAT is not a franchise — all locations are company-owned, which the company says allows for consistent service delivery across branches.
The Tulsa branch handles water damage restoration, mold remediation, fire and smoke damage restoration, biohazard cleanup, HVAC decontamination, and reconstruction under one roof. Their mold remediation process follows six steps: inspection and evaluation, health and safety assessment with a recommended industrial hygienist, containment, drying and dehumidification, mold removal, and reconstruction. They also do mold testing, which means the same company that identifies mold can sell you the remediation. The company serves both residential and commercial properties, including multifamily, hospitality, healthcare, education, manufacturing, and government facilities.
BMS CAT claims an average employee tenure of 10+ years and cites 287,000+ jobs performed in the last decade across all locations. The Tulsa branch lists 14 cities in its service area, stretching from Bartlesville to Muskogee. The company works with most major insurance carriers and offers a Priority Disaster Response Program for commercial clients.
The Tulsa location holds a 4.4-star rating across 58 Google reviews. That is below average for the restoration industry on Google, though no negative reviews appeared in the last 18 months. Many of the 5-star reviews contain no text, which inflates the star count without offering detail.
Services
Service area
BMS CAT Tulsa operates from 11605 East 27th Street North, Suite E, Tulsa, OK 74116. The branch lists 14 cities in its service area: Bartlesville, Broken Arrow, Bixby, Catoosa, Claremore, Collinsville, Coweta, Jenks, Muskogee, Owasso, Sand Springs, Sapulpa, Skiatook, and Tulsa. This spans a wide geographic range — Bartlesville is roughly 50 miles north and Muskogee is about 50 miles southeast of Tulsa.
Review consensus
Christopher Watchorn draws the most mentions — at least six reviewers name him, praising his communication, knowledge, and follow-through on water damage and restoration projects. Jason Jeffries called Watchorn "great with communication" and said he "updated us the whole way through." Jessie Nunez described him as "extremely helpful and courteous" during a flooding emergency. Ken Stevens earned specific praise from Bozzie Scott for providing what the reviewer called the first honest evaluation after multiple other companies quoted higher prices. Abby Whitaker was singled out by Lindsay Green as "quick to action and very knowledgeable." Jonathan Arnold received two mentions for leading efforts under tight timelines. Eric was praised as a helpful project manager on a flood remodel. Reviewers consistently mention fast response times, same-day equipment setup, and willingness to work within tight deadlines.
0 found across 58 total reviews at 4.4★. No complaints surfaced in the last 18 months. The review record for this recent period is clean.
A large portion of the 58 reviews contain no text — just a star rating. Among reviews with text, most describe water damage restoration or fire damage work. Only a few reviewers mention mold in passing (typically as a risk that BMS CAT helped them avoid after water damage). No reviewer describes a mold remediation job in detail. The 4.4-star rating, while not bad, is lower than average for restoration companies on Google despite having zero recent negatives — this suggests older negative reviews (excluded from this packet) pulled the average down.
Christopher Watchorn (supervisor/point of contact — positive, mentioned 6+ times for communication, knowledge, and follow-through). Ken Stevens (estimator/assessor — positive, praised for honest evaluation and fair pricing). Abby Whitaker (employee — positive, praised for quick action and knowledge). Jonathan Roberson (project coordinator — positive, praised for explaining services after a fire). Jonathan Arnold (project lead — positive, mentioned twice for reliability under tight timelines). Eric (project manager — positive, praised for helpfulness on flood remodel). Chance (technician — positive, praised for immediate water removal). Jason (team lead — positive, praised for meeting tight timelines). Nate (team member — positive, praised alongside Jason for hard work). Scott Ward (supervisor — positive, praised for equipment setup). Shawn (technician — positive, praised alongside Matt). Matt (technician — positive, praised alongside Shawn). Chris (contact — positive, praised for commercial responsiveness, may be same as Watchorn). Jonathan (contact — positive, praised alongside Chris for commercial work, may be Roberson).
BMS CAT Tulsa is a large, well-resourced restoration company that can handle mold remediation as part of a broader damage recovery project. Ask for Chris Watchorn if you want responsive communication — he draws the most praise by far. Because this is a full-service restoration firm that also does mold testing, get your mold assessment from an independent party before committing to remediation. The company's strength is bundling mitigation, remediation, and reconstruction under one contractor.
Keep in mind
- BMS CAT does both mold testing and mold remediation. The company that tells you that you have a mold problem also profits from fixing it. Get an independent mold test before agreeing to remediation work.
- The Google rating is 4.4 stars across 58 reviews. While no recent complaints exist, this is a below-average score for restoration companies on Google. A significant number of the 5-star reviews have no text, so the rating lacks the supporting detail you would want.
- This is a full-service restoration company, not a mold-focused firm. Their Google category is 'Water damage restoration service,' and most detailed reviews reference water damage or fire work rather than mold remediation specifically.
- The Tulsa branch lists a service area spanning 14 cities from Bartlesville to Muskogee. Confirm that your address falls within the actual dispatch range and ask about response times for locations far from the Tulsa office.
- BMS CAT recommends an Industrial Hygienist for the health and safety assessment step, but it is unclear whether this hygienist is independent or affiliated with BMS CAT. Ask who performs the assessment.