Provider profile
Absolute Clean & Restore Stillwater
Provider snapshot
What this listing says
Stillwater-area homeowners and property managers dealing with mold after water damage, from a veteran-owned restoration company that handles testing, removal, and the water problem that caused it.
Best for
- Stillwater and Payne County homeowners who need mold removed after a water leak or flood and want one company to handle both problems.
- Property managers and landlords in the Stillwater area who need recurring cleaning and restoration across multiple units — several reviewers manage apartment complexes.
- Commercial properties like hotels, schools, or offices that need mold remediation at scale, since the company staffs for large jobs.
- Homeowners who want lab-confirmed mold testing before and after remediation, not just a visual inspection.
About this company
Absolute Clean & Restore operates out of Stillwater, Oklahoma as a veteran-owned and family-owned restoration company. They started in 2017 with a single truck under the name Absolute Carpet and Tile Restoration, and have grown into a multi-crew operation covering mold, water damage, fire damage, and a long list of cleaning services. They hold IICRC certification and are members of the Restoration Industry Association.
The mold side of their business covers both inspection/testing and removal. They send samples to a lab for confirmation and use negative pressure machines and HEPA filtration during remediation. They describe a five-step process: inspection, containment, air filtration, cleaning, and post-remediation testing. They also handle the water damage work that often triggers mold in the first place, which means you can get the source problem and the mold problem handled by one company.
The company has scaled to handle large commercial properties — schools, hospitals, hotels, arenas — alongside residential work. They operate across nine Oklahoma counties from Stillwater and also have a separate Enid branch for northwestern Oklahoma. Michael, referenced by a peer restoration company as the team leader, runs operations.
4.9 stars across 276 Google reviews is unusually strong. The volume suggests consistent repeat business from property managers and landlords in the Stillwater area, and the rating has held even as the company has grown beyond its original carpet-cleaning roots.
Services
Service area
Based in Stillwater, Oklahoma, serving Payne County and surrounding counties including Lincoln, Logan, Oklahoma, Creek, Pawnee, Kay, Noble, and Tulsa. Within Payne County, they cover Stillwater, Cushing, Perkins, Yale, Glencoe, and Ripley. Outside Payne County, they travel to Ponca City, Guthrie, Perry, Drumright, Sapulpa, Mannford, Langston, and surrounding areas. The website claims a 60-mile radius on service pages and 75 miles on the contact page. A separate Enid branch covers northwestern Oklahoma.
Review consensus
Justin is the most frequently named technician across the reviews, praised for carpet cleaning, water extraction, and being on time, friendly, and detail-oriented. Josiah gets repeated mentions for careful, steady work on carpets and duct cleaning. Deven draws praise for going back to tackle difficult spots after finishing a job. Tiffany and Cody are named together on water damage and mold jobs, with multiple reviewers calling out their honesty and work ethic. Michael is referenced by a peer restoration company as a skilled large-loss project leader. Reviewers consistently mention punctuality, same-day availability, and willingness to explain the process.
1 found across 276 total reviews at 4.9★. No 1-star reviews exist in the recent window. The single 3-star review (Terri H, May 2025, Local Guide with 80 reviews) describes a fire restoration job where the sales team impressed but the field crews fell short. Workers arrived with ladders too short for duct cleaning, left dirty handprints on walls, and used tape that pulled paint off. Scheduling involved repeated text messages making and canceling appointments. It took three weeks to get a painter out to fix the paint damage. Terri also notes the company told her they did not do exterior work but later did exterior work for a neighbor. The owner responded acknowledging the concerns but did not address the specifics — the response reads more as a template than a direct engagement with the complaints.
The company has grown from a one-truck carpet cleaning operation to a multi-service restoration business. The single negative review hints at a scaling challenge: the front office and sales side runs smoothly, but the field crews do not always deliver at the same level. With only one complaint in 276 reviews, this is not yet a pattern, but it is worth watching. The owner response to that complaint was generic rather than specific, which suggests reputation management rather than direct problem-solving on that particular interaction.
Justin (technician — overwhelmingly positive, named in 20+ reviews for carpet cleaning, water extraction, and responsiveness). Josiah (technician — positive, praised for careful detail work on carpets and ducts). Deven/Devon (technician — positive, noted for going the extra mile on tough spots). Tiffany (technician — positive, praised for honesty and work ethic on water/mold jobs). Cody (technician — positive, paired with Tiffany on water damage and mold work). Taylor (technician — positive, mentioned alongside Justin and Tiffany on cleaning jobs). Michael/Mike (owner or manager — positive, recognized by a peer restoration company for large-loss project leadership). Jason (technician — positive, one mention). Johnny (technician — positive, one mention for carpet cleaning). Brandon (technician — positive, one mention for carpet cleaning). Julie (office staff — positive, one mention for phone customer service).
With 276 reviews at 4.9 stars, Absolute delivers consistently enough that complaints are rare. Ask for Justin if you want the technician with the longest track record of positive feedback. For mold work, Tiffany and Cody are the names that show up on those jobs specifically. Get an independent mold test to cross-check their findings, since they do both testing and remediation.
Keep in mind
- They do both mold testing and mold remediation. That creates a conflict of interest — the company telling you that you have mold is the same company that gets paid to remove it. Consider getting an independent test to confirm their findings.
- The one recent negative review describes a real gap between the sales experience and the field work. The initial consultation impressed the customer, but the crews that showed up had wrong equipment, left dirty handprints, and caused paint damage with tape. That review is about fire restoration, not mold, but it signals the field teams may not always match the front-office polish.
- Their service radius claims vary: the website says 60 miles in some places, 75 miles on the contact page. If you are near the edge of that range, confirm they will actually send a crew before committing.
- They are primarily a restoration and cleaning company, not a mold-only shop. Mold work is one line among many services. If you want a company that does nothing but mold, this is not that.