Provider profile
OKSR - Property Restoration Services
Provider snapshot
What this listing says
Oklahoma City metro homeowners dealing with water damage that has turned into a mold problem, backed by a locally owned company operating since 1982 with 24/7 emergency response.
Best for
- Oklahoma City, Edmond, Yukon, or Moore homeowners who need emergency water extraction and want a single company to handle drying, mold work, and rebuild under one roof.
- Apartment complex managers who need a restoration crew that responds to after-hours flooding and coordinates with property management teams.
- Homeowners with water damage that has led to mold growth, where a single contractor handling both problems reduces scheduling complexity.
- Military families and first responders looking for a restoration company that offers a 10% service discount.
- Buyers of older homes in the OKC metro who need carpet deep-cleaning, odor removal, or post-inspection mold remediation before moving in.
About this company
OKSR is a locally owned restoration company based on North MacArthur Boulevard in Oklahoma City, serving the OKC metro since 1982. They started as a carpet cleaning outfit and expanded into full-service property restoration covering water damage, mold, fire and smoke damage, biohazard cleanup, and storm repair. They serve both residential and commercial properties and offer 24/7 emergency response.
Their mold remediation process follows a structured sequence: HEPA vacuuming, removal of affected porous materials, a detail-clean cycle (HEPA, damp wipe, HEPA), then drying to S500 standards with the moisture source corrected. They reference third-party post-remediation sampling when specified by a consultant. Their water damage work follows a 14-step protocol from extraction through optional rebuild, and they offer financing through Wisetack for unplanned expenses.
The company has over 43 years of continuous local operation. They offer a 10% discount to military members and first responders. Their website and reviews reference IICRC affiliation. Multiple reviewers mention being referred by home inspectors and property managers, suggesting the company has built a referral network among local real estate and property management circles.
A 4.9-star rating across 191 Google reviews is unusually strong. Only one review at three stars or below appeared in the last 18 months, and that complaint came from a neighbor affected by noise during an overnight emergency call rather than from a customer of the service itself.
Services
Service area
OKSR is headquartered in Oklahoma City, Oklahoma at 20 N MacArthur Blvd. They serve Oklahoma City, Edmond, Yukon, Moore, Midwest City, Bethany, Nichols Hills, and The Village. Recent project evidence also shows work in Crescent, OK, roughly 45 miles north of their office.
Review consensus
Russ is the most frequently named technician across dozens of reviews, praised for fast response (often arriving within 30 minutes), friendliness, and clear explanations of the restoration process. Matt Parra draws similar praise for carpet cleaning detail, with multiple reviewers noting he spent significantly more time than competitors and caught stains others missed. Mike appears alongside Russ on water damage and remediation calls, described as efficient and hardworking. Office staff Audi and Chloe are highlighted for quick phone response and clear communication. Multiple reviewers mention the company arrived on short notice after another company canceled or no-showed.
1 found across 191 total reviews at 4.9★. The single recent complaint came from a neighbor, not a customer. Michael Grant gave one star because OKSR technicians were extracting water from a flooded apartment complex late at night, with noise from their extraction van and foot traffic on the stairs. The owner responded explaining the crew was responding to an emergency flooding call. This complaint reflects the unavoidable noise of emergency restoration work, not a service quality issue.
OKSR's review volume is heavily weighted toward apartment flooding and carpet cleaning, with many reviews coming from apartment residents whose units flooded from upstairs leaks or pipe bursts. This suggests the company has strong relationships with apartment complexes in the OKC metro. The owner responded to the sole negative review with a personalized, detailed explanation rather than a template deflection, which is a positive signal given the 100% response rate on recent negatives.
Russ (field technician -- consistently positive, most-mentioned staff member across reviews for water extraction, carpet cleaning, and remediation work). Matt Parra (field technician -- consistently positive, praised for carpet cleaning detail and stain removal). Mike (field technician -- consistently positive, works alongside Russ on water damage and remediation jobs). Zack/Zach (technician -- positive, praised for demolition work and planning). Steve (team lead or manager -- positive, praised for prompt replies and clear explanations). Hank (technician -- positive, described as personable and helpful). Jose (technician -- positive, praised for quality work). Tory (rebuild technician -- positive, praised for meticulous reconstruction work). Audi (office staff -- positive, praised for communication). Chloe (office staff -- positive, praised for communication). Matthew (technician -- positive, likely the same person as Matt Parra based on review overlap).
OKSR has an unusually clean review record for a restoration company with 191 reviews. If you are in the OKC metro and need emergency water extraction or carpet cleaning, ask for Russ or Matt by name. For mold work specifically, ask upfront whether they will use an independent third-party assessor for post-remediation verification, since they handle both testing and remediation in-house.
Keep in mind
- OKSR does both mold inspection and mold remediation. That means the same company deciding you have a mold problem is also the one billing you to fix it. Ask whether they will accept a third-party inspection report, or request that post-remediation verification sampling be done by an independent lab.
- Their primary identity is a restoration company, not a mold specialist. Mold work is one service line among many. If your situation is complex mold without water damage, a dedicated mold remediation firm may bring more focused experience.
- They list service areas including Bethany, Nichols Hills, The Village, Midwest City, and Crescent. Confirm travel fees or response time expectations if you are outside the core OKC-Edmond-Yukon-Moore corridor.
- Financing is available through a third party (Wisetack), but the website does not detail terms. Ask about interest rates and payment windows before committing.