Provider profile
OKC Restorations
Provider snapshot
What this listing says
Oklahoma City homeowners dealing with water damage who want a locally owned restoration company that also handles mold cleanup discovered during the dryout process.
Best for
- Oklahoma City and surrounding area homeowners who need water damage restoration with same-day or after-hours emergency response.
- Property owners who discover mold during or after water damage cleanup and want one company to handle both rather than coordinating two contractors.
- Landlords and investment property owners who need detailed documentation for insurance claims and tenant damage disputes.
- Commercial property managers in the OKC metro who need fast dryout to minimize business downtime.
- Homeowners who want a non-franchise local company where the owner stays involved in active jobs.
About this company
OKC Restorations is a locally owned, family-run restoration company in Oklahoma City that focuses on water damage restoration and mold remediation for both homes and businesses. They are not a franchise. Their primary identity is water damage -- that is the core of their work -- with mold remediation as a related service they offer when water damage leads to mold growth.
Their website describes a five-step water damage process: inspection with moisture meters, water extraction using submersible and industrial vacuums, drying with commercial-grade dehumidifiers, cleaning with HEPA vacuums, air scrubbers, and antimicrobial treatments, then restoration and repair. They also offer demolition services, fire restoration, and storm damage repair. For mold work, they provide a free on-site inspection and say they follow IICRC standards for containment and remediation.
The company operates from 2445 W I-44 Service Road, Suite C, in Oklahoma City. They hold IICRC certification, a HomeAdvisor screening badge, and an Angi Super Service Award. The owner has been seen checking on jobs in progress, according to a recent reviewer.
4.9 stars across 138 Google reviews is an unusually strong rating for a restoration company. Only 2 reviews at 3 stars or below in the last 18 months. That kind of consistency over 100+ reviews signals a company that delivers on its core water damage work with very few misses.
Services
Service area
OKC Restorations is headquartered in Oklahoma City, Oklahoma, at 2445 W I-44 Service Road, Suite C. They serve the OKC metro and surrounding areas. A reviewer confirmed work at a church in Mustang, suggesting coverage extends to nearby cities in the metro.
Review consensus
Fast response time is the most consistent theme -- multiple reviewers describe same-day arrival and after-hours dispatches, including a technician arriving at 10:30 PM on a weeknight. Lior draws repeat praise by name for leading water damage restoration work and providing honest, clear assessments. Amber in the office gets credit for responsive communication via text, email, and phone. Victor earned strong praise from one reviewer for trustworthiness and care during unsupervised work. The crew under Marcus received positive marks for explaining the drying process and putting anxious homeowners at ease. Several reviewers highlight the company's willingness to coordinate directly with insurance adjusters. An insurance agent (41 reviews, Local Guide) praised repeated quality work across multiple insureds.
1 found across 138 total reviews at 4.9★. 1 found across 138 total reviews at 4.9 stars. The sole 1-star review (from a Local Guide with 22 reviews) describes persistent unsolicited marketing phone calls with dead air on the line. The reviewer says the calls continued for months despite requests to stop. This complaint is about sales outreach, not service quality -- no work was performed. No owner response was posted.
The 2-star mold remediation review from JP Marc-Charles is more telling than the 1-star. It describes a specific quality control gap: the demo crew handled containment and protection well, but the mold treatment crew left visible black mold on framing and tried to wrap up before the customer caught it. The owner responded nearly two months later with a template message that did not address the sanding, the missed mold, or the specifics of the complaint. This suggests the company's water damage workflow is well-drilled, but mold remediation may receive less rigorous quality checks. Worth noting: JP Marc-Charles has only 1 review and is not a Local Guide, but the complaint contains enough operational detail to be credible.
Lior (field lead / inspector -- positive, named in 4 reviews for fast response and honest assessments). Marcus (technician -- positive, praised for explaining the drying process and outstanding customer interaction). Amber (office coordinator -- mostly positive for communication and scheduling, though one 5-star reviewer noted rude phone behavior). Victor (field technician -- positive, praised for trustworthiness, care, and quality of finished work). Benito (field technician -- positive, named alongside the crew in a detailed 5-star review). Wyatt (field technician -- positive, named alongside the crew in a detailed 5-star review).
For water damage restoration in Oklahoma City, OKC Restorations delivers consistently strong results with fast emergency response and a crew that reviewers name and praise by name. If you need mold remediation, request a walkthrough of the finished work before the crew packs up, and consider getting a separate mold assessment from an independent inspector to confirm the scope before signing off on their remediation plan. Ask for Lior if you want someone reviewers trust for honest assessments.
Keep in mind
- They do both mold testing and mold remediation. This is a conflict of interest -- the same company that tells you whether you have a mold problem also profits from fixing it. Consider getting an independent mold assessment before committing to their remediation scope.
- One mold remediation customer reported the crew missed visible black mold on exposed framing and had packed up to leave before the customer pointed it out. They corrected it, but the customer felt the attention to detail on the mold side did not match the price.
- Their marketing phone outreach has generated at least one complaint about persistent unsolicited calls with no one on the line. If you reach out for a quote, expect follow-up contact.
- The website lists a broad set of services -- water damage, mold, fire, storm, demolition -- which means mold remediation is one part of a wide portfolio, not a specialty focus.
- The owner response to the mold remediation complaint was generic and did not address the specific quality concerns raised. It read more like a template than a genuine engagement with the feedback.