Provider profile

Universal Management & Maintenance

Enid, OK / 4.9 rating / 215 reviews / Water damage restoration service

UM

Provider snapshot

What this listing says

Enid-area homeowners and businesses needing mold remediation from a family-run company with 60 years of water damage and cleaning experience backing the work.

Water damage + moldCommercial janitorialCarpet and tile cleaning
Base location Enid, OK
Provider type Restoration company
Public reviews 4.9 from 215 reviews

Best for

  • Enid-area residents and businesses dealing with mold after water damage, where one company can handle both the water extraction and the mold work.
  • Commercial property managers who want a single vendor for janitorial cleaning, water damage response, and mold remediation.
  • Homeowners who need fast-turnaround water damage cleanup with mold prevention built in.
  • Businesses in Garfield County that value a long-standing local relationship over a national franchise.

About this company

Universal Management & Maintenance is a cleaning-and-restoration company headquartered in Enid, Oklahoma, that added mold remediation to a service lineup built over six decades. Their roots are in commercial janitorial work, carpet cleaning, and water damage restoration. Mold is a newer offering layered on top of that foundation.

Their mold remediation page describes a process that includes inspection, moisture assessment, containment, air filtration, mold removal, surface cleaning, sanitization, and deodorization. The water damage side is where the company has deeper operational history -- multiple reviewers describe same-day or next-day response to flooding and sewer backups. The company also handles construction repairs, window cleaning, tile and grout work, and floor refinishing.

Matt Habibi and his family own and operate the business, which has been running since 1964. They've been voted Enid's Best Maintenance Company. The team includes staff members like Ricky, Gerardo, Ricardo, Luis, and Christian, who appear repeatedly in reviews. The company recently expanded service to Edmond, roughly 90 miles south of Enid.

4.9 stars across 215 Google reviews with zero negative reviews in the last 18 months is unusually strong. That volume from a small city like Enid suggests deep community roots and a loyal commercial client base.

Services

Mold remediationmold inspectionwater damage restorationcarpet cleaningtile and grout cleaningwindow cleaningcommercial janitorial cleaningmove-in/move-out cleaningconcrete cleaning and stainingconstruction cleanupfloor stripping and waxingupholstery cleaning

Service area

Headquartered in Enid, Oklahoma (Garfield County). The company recently expanded service to Edmond, roughly 90 miles south. Reviews confirm work throughout the Enid area, including commercial clients. Confirm crew availability and response times for locations far from Enid.

Review consensus

What reviewers praise

Ricky (carpet cleaning) appears in more reviews than any other employee and draws consistent praise for conscientiousness and friendliness. Bill Stohler, a Local Guide with 45 reviews, specifically noted Ricky checks material types before starting work. Gerardo Padilla is the second most-mentioned name, praised for carpet and tile work. Ricardo appears in window cleaning and carpet cleaning reviews. Luis drew praise for same-day evaluation and tile repair. Reviewers consistently mention fast scheduling, same-day or next-day service, and friendly crews. Commercial clients like Janzen GMC, CBRE Property Management, and a dental office confirm long-term repeat business. Greg Hill described a positive mold remediation experience, noting a courteous team and realistic scoping.

What low reviews reveal

0 found across 215 total reviews at 4.9★. No complaints to report. Zero reviews at 3 stars or below appeared in the last 18 months across 215 total reviews at 4.9 stars.

Pattern worth noting

The absence of any recent negative reviews is itself a pattern worth noting. It could reflect genuinely strong service in a small market where reputation travels fast, or it could mean negative reviewers are being resolved before posting. Either way, there is no complaint data to evaluate how this company responds to problems.

Named staff

Ricky (carpet cleaning, window cleaning -- praised repeatedly for professionalism and conscientiousness). Gerardo Padilla (carpet and tile cleaning -- praised for quality results). Ricardo/Richard (carpet cleaning, window cleaning -- praised for friendliness and quality). Luis (evaluation, tile repair -- praised for same-day service and going above and beyond). Christian (carpet cleaning -- praised for professionalism). James (construction/repairs -- praised for listening and fast completion). Anthony/Antonio (carpet cleaning -- praised for being polite).

Bottom line

This company has an exceptional review record in a market where most customers know the crew by name. Ask for Ricky or Gerardo for carpet and tile work. For mold jobs specifically, ask what certifications the assigned crew holds and whether they bring in a third party for post-remediation clearance testing.

Keep in mind

  • Universal does both mold testing and mold remediation. That means the same company deciding you have a mold problem also profits from fixing it. Consider getting an independent mold assessment before committing to their remediation work.
  • Mold remediation is a newer addition to their service menu. The company's decades of experience are in cleaning and water damage, not specifically in mold work.
  • Their mold page does not mention specific certifications, equipment brands, or post-remediation clearance testing protocols. Ask about these before signing.
  • Office hours are Monday through Friday, 8 to 5. The website does not mention emergency or after-hours mold response, though reviewers confirm fast water damage response on weekends.
  • The expansion to Edmond puts them roughly 90 miles from their Enid headquarters. Confirm response times and crew availability for jobs that far from home base.