Provider profile
Service Professionals Inc.
Provider snapshot
What this listing says
Edmond and OKC metro homeowners dealing with water damage that has led to mold, who want a single owner-operated company founded in 1984 to handle both cleanup and remediation.
Best for
- Edmond and OKC metro homeowners who discover mold after a water damage event and want one company to handle both problems.
- Commercial property managers needing a single vendor for ongoing cleaning, emergency restoration, and mold work across office buildings or apartment complexes.
- Buyers who value a family-owned operation with four decades of local history over a franchise or national chain.
- Homeowners dealing with post-flood or post-fire situations where mold risk is secondary to the immediate damage.
About this company
Service Professionals Inc. is a family-owned restoration and cleaning company based in Edmond, Oklahoma, serving the OKC metro area. Orlando and Phyllis Harris founded the business in 1984, and it has operated continuously since then. Mold remediation is one piece of a broader operation that includes water damage restoration, fire and smoke damage cleanup, biohazard and sewage work, carpet cleaning, and tile and grout services. They handle both residential and commercial properties, listing restaurants, corporate offices, apartment complexes, and hospitals among their commercial clients.
On the mold side, the website describes air quality assessment to detect mold, followed by sealing the affected area to prevent spread, then removal and replacement of contaminated materials. The company also offers post-remediation guidance on preventing recurrence. Nothing on the site points to unusual equipment or methods specific to mold work. Their mold page reads more like a general awareness piece than a technical breakdown of their process.
Orlando Harris started the company over 40 years ago, and the family connection runs deep. Devin Harris appears in reviews handling water damage jobs, suggesting the next generation is active in the business. The commercial cleaning side, including their Carpet Appearance Management program for businesses, distinguishes them from mold-only companies.
The 4.5-star Google rating across 43 reviews is solid but not exceptional. Most of the detailed positive reviews center on water damage and carpet cleaning work rather than mold-specific jobs, though one reviewer (Dylan Erwin) describes a full mold remediation handled by Cameron Shaw.
Services
Service area
Headquartered in Edmond, Oklahoma. The website references the OKC metro area broadly but does not list specific cities or counties served. The business name includes "OKC" and the Google listing is categorized under water damage restoration services for the area.
Review consensus
Cameron Shaw is the most frequently named employee, praised across at least five reviews for responsiveness, knowledge, and clear communication. Dylan Erwin described Cameron as the project lead on a full mold remediation and highlighted his responsiveness to questions. Devin Harris is praised for water damage restoration work, with Cheri Edwards crediting him for getting a flooded space back to normal. Lisa Bush gave 4 stars and noted that management is receptive to questions and that employees are respectful of property. Several reviewers highlight fast response times and stress-free experiences during water emergencies.
2 found across 43 total reviews at 4.5★. One reviewer (Lili L, a Local Guide with 16 reviews) called and was told the company does not do carpet restoration, despite their online profile suggesting otherwise. She called the advertising misleading. The owner responded, acknowledged the miscommunication, and said they would update their ads. The second 1-star review (Townplace Clinton, 10 reviews, Local Guide) left no text at all, making it impossible to assess the complaint.
The review base skews heavily toward carpet cleaning and water damage work. Mold-specific reviews are rare, with only one detailed account of a mold remediation job. This makes it hard to judge their mold work from reviews alone. The owner responded to one of the two recent negative reviews with a specific, personalized explanation rather than a template, which is a reasonable signal but too small a sample to establish a pattern.
Cameron Shaw (project lead, technician — praised in multiple reviews for knowledge, responsiveness, and communication). Devin Harris (technician — praised for water damage restoration work). Cody (technician — praised for punctuality and politeness in one review). Deonte (technician — praised alongside Cody for carpet cleaning). Shirronda/Shirrhonda (office staff — praised in two early reviews for customer care and coordination). Glen (unnamed role — praised in one older review for service quality).
Ask for Cameron Shaw if your job involves mold. He is the only named staff member tied to a mold remediation project in the reviews. Given that the company does both testing and remediation, get a second opinion on any mold assessment before agreeing to their remediation scope. The company has a strong track record on water damage and cleaning, but the mold-specific evidence is thin.
Keep in mind
- They do both mold testing and mold remediation. A company that finds the mold and then charges to remove it has a financial incentive to find problems. Consider getting an independent mold assessment before committing to their remediation services.
- Their mold remediation page is thin on technical detail. It does not describe specific equipment, testing methods, or removal procedures. Ask them to walk you through their actual process before signing anything.
- One recent 1-star review called out misleading service listings on their online profiles. The owner acknowledged the issue and said they would update their ads, but verify upfront that they actually offer the specific service you need.
- Most of their detailed positive reviews are for water damage and carpet cleaning, not mold work. Only one review specifically describes a mold remediation project.