Provider profile
Rapid Response Restoration Services
Provider snapshot
What this listing says
Xenia-area homeowners and commercial property managers needing 24/7 water, fire, or mold damage restoration from a locally founded company tied to the Emerge Center network.
Best for
- Homeowners in Xenia, Dayton, or the greater Greene County area who need mold remediation bundled with water or fire damage restoration.
- Commercial property managers in central and southwest Ohio who need a single contractor for mold and water damage across multiple units.
- Buyers who want 24/7 emergency response for mold discovered during an active water damage event.
About this company
Rapid Response Restoration Services is a restoration company headquartered in Xenia, Ohio, serving the Columbus, Dayton, and Cincinnati metros. Founded in 2025 by a group of local business leaders operating out of the Emerge Center in Xenia Township, the company is part of a network of area businesses with a shared history in home services.
On the mold side, they offer testing, inspection, and remediation for both residential and commercial properties. Their website describes a process that includes containment, HEPA vacuums and air filtration, removal of damaged materials like drywall and carpeting, and antimicrobial treatment. They also offer a mold test credit: if the test shows remediation is needed and you hire them, the test cost is applied toward the remediation bill.
With 28 Google reviews and a 5.0-star rating, this is one of the higher-rated restoration companies in the Xenia area. Most of those reviews focus on water damage work rather than mold, so the mold-specific track record is harder to evaluate from reviews alone.
Services
Service area
Headquartered in Xenia, Ohio (Greene County). Serves the Columbus, Dayton, and Cincinnati metro areas and surrounding communities in central and southwest Ohio. Reviews confirm jobs in Xenia, Gahanna, and the broader Dayton area. The three-metro coverage area is broad for a single office.
Review consensus
Dale, the owner, is named most often. Reviewers describe him as a straight talker, honest, and hands-on. Kahlil appears in three reviews for clear communication and honest assessments. Ryan is praised for estimates, carpet cleaning, and reassurance during stressful situations. Gerald and Gary are each named once for reliable fieldwork. Multiple reviewers highlight fast response times, with several mentioning same-day or within-hours arrivals. Pricing is described as reasonable by more than one reviewer.
1 found across 28 total reviews at 5.0★. One reviewer reported that a technician came out but did not know whether the issue was mold. The technician's supervisor then told him to walk away from the job. The owner responded with a template message offering to discuss the matter by phone, without addressing the specific complaint about the technician's competence or the supervisor's decision.
The single negative review stands out because it is the only review in the entire set that appears to describe a mold job. Every other review with text describes water damage, fire damage, or general cleanup. This suggests the company's mold remediation volume may be low relative to their water and fire work, which could explain the technician uncertainty described in the complaint.
Dale (owner — praised in multiple reviews for honesty and hands-on involvement). Kahlil (field technician — praised in three reviews for communication, efficiency, and honest assessments). Ryan (technician — praised in two reviews for polite estimates and carpet cleaning). Gerald (technician — praised once for friendly, reassuring service). Gary (team lead — praised once for quick problem-solving on fire, mold, and water jobs). Chris and Preston (mentioned once alongside Dale in a water damage job).
This is a young company with a strong early reputation, mostly built on water damage work. If you are hiring them for mold, ask specifically about their mold remediation experience and the credentials of the technician who will be assigned. The single mold-related complaint suggests uneven field readiness on mold jobs.
Keep in mind
- They do both mold testing and mold remediation. A company that tests for mold and then sells you the remediation has a financial incentive to find problems. Consider getting an independent mold test before committing to their remediation services.
- Nearly all 28 reviews describe water damage or fire work. There is very little review evidence of mold-specific jobs, so the mold remediation track record is unproven by customer feedback.
- The company was founded in 2025 and has been operating for roughly one year. The website claims "decades" of experience through the founders' prior businesses, but Rapid Response itself is new.
- They claim to serve Columbus, Dayton, and Cincinnati from a single Xenia office. That is a wide territory covering 100+ miles. Confirm response times and availability for your specific location before booking.