Provider profile

Green Home Solutions of Northeast Ohio/Strongsville

Strongsville, OH / 4.9 rating / 118 reviews / Water damage restoration service

GH

Provider snapshot

What this listing says

Strongsville-area homeowners and real estate agents who want an owner-operated franchise using plant-based enzyme treatments with fast turnaround, often completing remediation in 48 hours.

Plant-based enzymesIn-house testingCrawl space encapsulationOdor removal
Base location Strongsville, OH
Provider type Restoration company
Public reviews 4.9 from 118 reviews

Best for

  • Homeowners in Strongsville, Medina, Brunswick, or Broadview Heights dealing with basement or crawl space mold
  • Real estate agents who need fast remediation to keep a transaction on track — multiple agents name this company as their go-to referral
  • Buyers who want enzyme-based treatment that avoids harsh chemicals, especially households with children or pets
  • Property owners needing crawl space encapsulation alongside mold treatment in one scope of work
  • Anyone dealing with smoke or pet odor issues in addition to mold concerns

About this company

Green Home Solutions of Northeast Ohio is a franchise location in Strongsville, OH, owned and operated by Mike and Carly Mitchell. Mike handles field work and testing while Carly runs operations and client communication. They serve parts of Cuyahoga, Medina, Lorain, and Summit counties, working with homeowners, property managers, real estate agents, and healthcare facilities.

The company uses plant-based enzyme treatments that break down mold at the molecular level rather than bleach or chemical oxidizers. Their website claims this approach allows remediation with minimal demolition, and multiple reviewers confirm fast turnaround — sometimes two days from call to completion. They also offer air quality testing, duct cleaning, crawl space encapsulation with vapor barriers, odor removal, indoor disinfection, and a probiotic air purification service.

The Strongsville franchise has operated under the Green Home Solutions brand since at least 2012. Mike and Carly run the operation hands-on — Mike is regularly named in reviews as the person who shows up to do the work, not just the estimate. Several real estate agents in the area refer clients to them for pre-sale and post-inspection mold issues.

4.9 stars across 118 Google reviews with zero negatives in the last 18 months is uncommon for any service company. The volume and consistency suggest a genuinely well-run local operation, not just a low-volume business with a handful of friendly reviews.

Services

Mold testingmold remediationair quality testingodor removalcrawl space encapsulationduct cleaningindoor disinfectionprobiotic air purification

Service area

Based in Strongsville, OH. Covers parts of Cuyahoga, Medina, Lorain, and Summit counties. Specific cities listed on their website include Strongsville, Bath, Berea, Brecksville, Broadview Heights, Brunswick, Columbia Station, Cuyahoga Falls, Greater Akron, Hinckley, Hudson, Medina, Munroe Falls, North Olmsted, North Royalton, Olmsted Falls, Peninsula, Richfield, Stow, and Valley City.

Review consensus

What reviewers praise

Carly draws the most mentions — reviewers cite her responsiveness, clear communication, and willingness to answer questions after the job is done. Mike is consistently praised for his knowledge, honesty during inspections (including telling customers when they do not need remediation), and thorough cleanup. Steve and Rick Sanders also appear as field workers who reviewers describe as friendly and knowledgeable. Real estate agents are a notable portion of reviewers, and several call this their go-to referral. Repeat customers (Joe Rossi, Davev 88, Doug McMillan) confirm consistent quality across multiple visits.

What low reviews reveal

0 found across 118 total reviews at 4.9★. No 1-star or negative reviews found in the last 18 months across 118 total reviews at 4.9 stars. There is nothing to report in this window.

Pattern worth noting

The husband-and-wife ownership structure (Mike in the field, Carly in operations) creates unusually tight coordination between the person doing the work and the person managing scheduling and follow-up. Reviewers consistently praise both by name, which suggests the positive experience is structural rather than dependent on a single employee. The high concentration of real estate agent reviews also indicates the company has built a referral network in the local housing market.

Named staff

Mike (owner/technician — positive across dozens of reviews for knowledge, honesty, and thoroughness). Carly (owner/Operations Manager — positive across dozens of reviews for communication, responsiveness, and follow-through). Steve (technician — positive, described as helpful and personable by Eric Lloyd). Rick Sanders (technician — positive, described as kind and knowledgeable by Kristen Marie).

Bottom line

Ask for Mike or Carly directly — they run this operation and handle most jobs personally. Get an independent air quality test before agreeing to remediation, since they do both testing and treatment. If your timeline is tight (real estate closing, for example), mention that upfront — multiple reviewers confirm they accommodate urgent schedules.

Keep in mind

  • They do both testing and remediation, which creates a financial incentive to find problems they then get paid to fix. Consider getting an independent test from a separate company before committing to remediation.
  • This is a franchise of a national brand, not an independent local company. The enzyme products and treatment methods come from the franchisor, not from the local owners.
  • Their service area spans four counties (Cuyahoga, Medina, Lorain, Summit), which is broad. Confirm response times for locations at the edges of that territory.
  • The website mentions "free visual in-home air quality consultation" but lab-based air testing is a separate paid service. Clarify what the free visit includes before scheduling.
  • With only two named field staff across most reviews (Mike and one or two others), scheduling during busy seasons could mean longer wait times than the quick turnaround most reviewers describe.