Provider profile
SERVPRO of Parma/Seven Hills
Provider snapshot
What this listing says
Parma and Seven Hills homeowners who want a large-franchise restoration company that handles water damage, mold, and reconstruction under one roof with 24/7 response.
Best for
- Parma, Seven Hills, and surrounding Cleveland-area homeowners dealing with mold after water damage who want one company to handle testing, remediation, and rebuild.
- Commercial property managers needing a restoration company with warehouse-backed equipment capacity and multi-franchise regional coverage across northeast Ohio.
- Homeowners who want insurance claims coordination built into the restoration process, including the 1-4-8 contact commitment.
- Buyers facing combined mold and water damage who prefer a single contractor over hiring separate testing, remediation, and construction firms.
About this company
SERVPRO of Parma/Seven Hills operates as part of SERVPRO Team Fosdick, a woman-owned group ranked in the top 5% of SERVPRO franchise operators nationwide. They run 13 franchises across Ohio covering Toledo, Cleveland, Mentor, Akron, and Mansfield, with over 60,000 square feet of warehouse space for equipment staging.
Their mold work follows the standard SERVPRO playbook: containment, air scrubbers with HEPA filtration, antimicrobial treatment, material removal, and reconstruction. They also handle lead and asbestos remediation, which is uncommon for a mold-focused listing. The 1-4-8 response rule commits them to contact within 1 hour, on-site arrival within 4, and insurance notification within 8. Contents packout and secure storage are available on-site.
Michal Fosdick and Dennis L. Fosdick Jr. founded Team Fosdick in 1996. The operation has grown to 100+ IICRC-trained technicians and claims 10,000+ completed restorations. They hold an A+ BBB rating and partner with the Cleveland Cavaliers through community programs like the Everyday Hero Award.
A 4.9-star rating across 42 Google reviews with zero negative reviews in the last 18 months is unusually clean. The review volume is modest, but the consistency is notable for a restoration company where unhappy customers are common.
Services
Service area
Headquartered at 9701 Brookpark Rd in Parma, Ohio. Primary service areas are Parma and Seven Hills. The broader Team Fosdick network covers Cleveland, Mentor, Akron, Toledo, and Mansfield across 13 franchise locations, but confirm which location handles your job.
Review consensus
Brandin Schmidt draws the most mentions, praised by Kyle Nielsen, Terry Wray, Erik Livas, and R. Brandin Schmidt for transparent timelines, insurance help, and quality construction rebuilds. Allie gets singled out by Lauren for responsiveness and reliability on the coordination side. Matt Martin earned praise from michele bonamase for constant communication via text and reassurance during a stressful job. Jacob J. and Ross appear together in reviews from John Shihadeh and Leia Kaba, praised for courtesy and knowledge during demo and restoration work. Chris drew praise from Andrew Goliat for cleaning work. Andrea stood out to Victoria Wood for working nonstop during a week-long fire and smoke cleanup. Reviewers consistently mention speed of response, same-day arrival, and clear communication.
0 found across 42 total reviews at 4.9★. 0 found across 42 total reviews at 4.9 stars. No negative reviews appeared in the last 18 months. There are no complaints to analyze.
The review profile skews heavily toward water damage and fire cleanup. Only a handful of reviews mention mold specifically (Tom G in Berea, Beth N in West Lake, Stacy in Cleveland, Pam C in Cleveland). Most of the praise and named-staff references come from water extraction and construction rebuild jobs. This means the 4.9 rating reflects the broader restoration operation more than mold remediation specifically.
Brandin Schmidt (Construction Operations Manager — praised repeatedly for insurance coordination and rebuild quality). Allie (office coordination — praised for responsiveness). Matt Martin (crew lead — praised for communication and reassurance). Chris (cleaning team — praised). Jacob J. (tech — praised for knowledge). Ross (manager — praised for courtesy). Amanda (demo team — praised). Anthony (demo team — praised). Andrea (field worker — praised for work ethic during fire cleanup). Cody (crew — praised). Rebecca (crew — praised). Carlos (crew — praised). Jasen (crew — praised). Dave (construction — praised for rebuild work). Brandon (construction — praised for rebuild work). Kyle (customer assistance — praised). Mary (cleaner — praised). Stacy (cleaner — praised). Matt (field — praised).
Ask for Brandin Schmidt if your job involves reconstruction, or Allie for coordination. Request references from recent mold jobs specifically, since most reviews reflect water and fire work. The zero-complaint record is reassuring, but confirm that the crew assigned to your mold job has mold-specific experience within the Parma/Seven Hills franchise.
Keep in mind
- They do both mold testing and mold remediation. That is a conflict of interest. The company that finds the mold profits from fixing it. Get an independent mold test before signing a remediation contract.
- This is a franchise operation, not a locally owned independent company. The Parma/Seven Hills location is one of 13 under Team Fosdick. Your experience depends on which crew and manager get assigned to your job.
- The website lists service areas as Parma and Seven Hills, but Team Fosdick spans Toledo to Mansfield. Confirm that the Parma/Seven Hills crew specifically will handle your job, not a team dispatched from a distant franchise.
- With only 42 total reviews, the 4.9-star rating reflects a small sample. Ask for references from recent mold-specific jobs in your area.