Provider profile
PRO CLEAN
Provider snapshot
What this listing says
Mansfield homeowners dealing with water damage that has led to mold, since ProClean handles both as a single restoration company with 24/7 emergency dispatch.
Best for
- Mansfield-area homeowners who need water damage and mold remediation handled by one company with 24/7 availability.
- Homeowners filing insurance claims, since ProClean uses Xactimate and works directly with adjusters and public adjusters.
- Anyone who wants to track their restoration project online through Buildertrend rather than waiting for phone updates.
About this company
ProClean is a restoration company in Mansfield, Ohio, operating as a subsidiary of JN Construction. Their primary work is fire, water, mold, and storm damage restoration for both residential and commercial properties. They also handle emergency plumbing and sewage cleanup.
What stands out is their Buildertrend project management system, which lets homeowners track restoration progress online in real time. They use Xactimate for estimating, which is standard for insurance-backed work. On the mold side, they offer free inspections and use a patented oxidation-based bio cleaning process for fungal and allergen removal. Their IICRC membership covers their water and mold remediation work.
Services
Service area
ProClean is headquartered in Mansfield, Ohio. Their website references Central Ohio as their service area. At least one reviewer was located in Medina, roughly 60 miles northeast of Mansfield, suggesting they travel for jobs when needed.
Review consensus
Speed of response is the dominant theme. Christina D. described a 6 a.m. call answered with a crew on site by 6:30. Tammy M. used them for multiple sewage and water backups and returned each time. Specific staff praised across reviews include Emily and Morrison for water pipe burst work, Matt and Emily for flood response, and Bill (also called Billy), Lisa, and Matthew for going above and beyond on a wall leak. Kalina G. wrote on behalf of her grandmother, praising Billy and his team for handling a sewer backup with care.
0 found across 17 total reviews at 4.6★. No negative reviews found in the last 18 months. The company has 17 total reviews at 4.6 stars with no recent complaints to assess.
Nearly every detailed review describes a water damage scenario rather than a standalone mold job. The mold work that does appear (Julie S.'s review about basement mold remediation after a dehumidifier failure) was tied to a water-origin problem. This suggests ProClean's mold work is primarily an extension of their water restoration pipeline rather than a standalone mold service.
Emily (technician — praised in multiple reviews for responsiveness and communication). Morrison (technician — praised for water pipe burst work). Matt/Matthew (technician — praised for flood response and going above and beyond). Bill/Billy (technician or lead — praised for persistence in finding a wall leak and for sewer backup work). Lisa (team member — praised alongside Bill and Matthew for leak response).
ProClean earns strong marks for showing up fast and taking care of water emergencies. If your mold problem grew out of water damage, they can handle the full chain. Ask for Emily or Bill by name based on reviewer feedback. Since they do both testing and remediation, get a second opinion on the mold assessment before signing off on a remediation scope.
Keep in mind
- ProClean does both mold testing and mold remediation. That means the same company telling you whether you have a problem is also the one billing you to fix it. Consider getting an independent mold test before committing to their remediation work.
- With only 17 Google reviews, there is a limited track record to evaluate. Most reviews describe water damage jobs, not mold-specific work.
- Their website lists broad service categories but gives few details on mold remediation methods beyond the bio cleaning process. Ask what specific containment and removal steps they use on your type of mold issue.
- The Google listing address (302 N Trimble Rd) differs from the website address (256 Lenox Ave). Both are in Mansfield. Confirm which location handles your intake.