Provider profile
Mold Medics
Provider snapshot
What this listing says
Toledo-area homeowners who want a franchise-backed mold team that offers free visual inspections with thermal imaging and handles jobs as small as an RV or as large as a full attic.
Best for
- Homeowners in the Toledo metro area — Holland, Sylvania, Perrysburg, Maumee, Oregon — dealing with attic or basement mold after water damage.
- Buyers who want the same company to test and remediate, and are comfortable with that tradeoff in exchange for a streamlined process.
- Small or unusual jobs like RVs or single-room issues that larger companies may not take on.
- People who want a free visual inspection before committing to any paid work.
About this company
Mold Medics Toledo is a franchise location of Threshold Brands, operating out of Holland, Ohio. They handle mold testing, remediation, air duct cleaning, and disinfection across the Toledo metro area. The Toledo office is independently owned and operated, with Ashley running inspections and estimates and a rotating crew handling the remediation work.
Their process follows a six-step sequence: visual assessment with a thermal imaging camera and moisture meter, containment with HEPA air scrubbers, removal of contaminated materials, HEPA vacuuming of all surfaces, wipe-down with microfiber cloths, and an antimicrobial application delivered through an electrostatic sprayer. They hold IAQA and NADCA memberships. They also take on small jobs that competitors turn away — one reviewer had a mold issue in an RV that other companies refused, and Mold Medics handled it in their parking lot.
The parent company, Mold Medics, is headquartered in Carnegie, Pennsylvania, and claims over 650 total reviews across all locations. The Toledo franchise is newer and has built its own 33-review track record independently.
A perfect 5.0 rating across 33 Google reviews is unusual. The volume is still modest, but every single reviewer gave five stars. That kind of unanimity at this count suggests a team that is genuinely attentive to customer experience, though it also means there is not yet enough volume to reveal how they handle things when something goes wrong.
Services
Service area
Based in Holland, Ohio, serving the greater Toledo metro area. Specific cities listed include Sylvania, Perrysburg, Maumee, Oregon, Bowling Green, Port Clinton, Swanton, Waterville, and over two dozen other communities across northwest Ohio. The service list is broad at 36+ cities, so confirm scheduling and travel charges for locations farther from their Holland office.
Review consensus
Ashley is the most frequently named staff member across reviews, praised for same-day inspections, clear pricing explanations, and willingness to work within budgets. Connor appears in more reviews than any other technician, noted for explaining each step, being considerate of pets and living situations, and meticulous cleanup. Patrick is named repeatedly for duct cleaning and being knowledgeable during community outreach. Multiple reviewers mention the team taking on jobs competitors refused, showing up on time or early, and leaving work areas cleaner than they found them. Several reviewers specifically note competitive pricing.
0 found across 33 total reviews at 5.0★. No 1-star reviews exist across 33 total reviews at 5.0 stars. There are zero negative reviews of any kind in the last 18 months.
A cluster of five-star reviews from late June 2025 mention Connor and Patrick by name in nearly identical phrasing, several from the same date. These appear to be from a community event or canvassing effort rather than completed service calls. They are genuine interactions but do not reflect remediation work performed. Removing those from consideration, the remaining reviews still consistently praise the team's work quality and communication.
Ashley (sales and inspections — positive across nearly all reviews, praised for same-day visits, knowledge, and budget flexibility). Connor (remediation technician — positive across many reviews, praised for thoroughness, communication, and pet awareness). Patrick (duct cleaning and outreach — positive, noted as knowledgeable). Darius (remediation — positive, single mention). Kyle (remediation — positive, single mention alongside Ashley). Frank (inspections — positive, praised for being informative). Ryan (remediation — positive, mentioned alongside Connor). Amani (remediation — positive, mentioned alongside Connor). Terri (inspections — positive, mentioned alongside Ashley). Kobe (remediation — positive, worked with Ashley on an RV job). Bryan (remediation — positive, praised for bathroom mold work). John (remediation and duct cleaning — positive, praised for explanations and attention to detail). Thaddeus/Thad (remediation — positive, praised for nonstop work ethic and patience). Mike (remediation — positive, praised for diagnosis and knowledge). Justin, Anthony, Trevor (remediation crew — positive, mentioned as hard workers).
This is a small franchise team where Ashley handles the front end and Connor leads most of the remediation work. Ask for Ashley by name for inspections and Connor for remediation. Since they do both testing and remediation, get a second opinion on any test results before signing a remediation contract, especially for large jobs.
Keep in mind
- Mold Medics does both testing and remediation, which is a conflict of interest. The company that finds the mold also profits from removing it. Consider getting an independent test from a separate lab before committing to remediation.
- This is a franchise. The Toledo location is independently owned, so quality depends on the local owner and crew, not the parent brand's reputation across other cities.
- With only 33 reviews and a 5.0 rating, there are no negative reviews to learn from. That is a positive signal, but it also means you cannot see how this team handles disputes or callbacks.
- Their service area list covers 36+ cities across northwest Ohio. Confirm response times and availability for locations far from their Holland office.