Provider profile
Maximum Restoration
Provider snapshot
What this listing says
Dayton-area homeowners who want an independent restoration company that stays off insurance vendor lists and works solely on the homeowner's behalf.
Best for
- Dayton, Centerville, Kettering, and Beavercreek homeowners dealing with water damage, fire damage, or mold who want a restoration company that does not answer to insurance adjusters.
- Homeowners who want one company to handle the full chain from water mitigation through mold removal and structural rebuild, rather than coordinating multiple contractors.
- Property owners facing asbestos removal — they hold CMRC certification and multiple reviewers specifically praise their asbestos abatement work.
- Landlords and commercial property owners who need insurance claims documentation and guidance alongside the restoration work itself.
- Anyone needing true after-hours emergency response — reviewers consistently report TG arriving within 45 minutes to an hour on nights and weekends.
About this company
Maximum Restoration is an independent, locally owned restoration company based in Centerville, near Dayton, Ohio. Their defining feature: they refuse to join any insurance company's preferred vendor list. They say this lets them advocate solely for the homeowner rather than splitting loyalty between the property owner and the insurer. They handle water damage, fire damage, smoke damage, mold removal, and asbestos abatement for both residential and commercial properties.
On the mold side, they use HEPA filtration, containment with negative air pressure, moisture mapping, and thermal imaging to locate hidden damage. They hold IICRC certification, Micro Mold certification, and belong to the Restoration Industry Association. Their website promises on-site inspections within 72 hours of contact and 24/7 emergency response, with multiple reviewers confirming arrival times under an hour for water emergencies.
The company runs a charity called Victory Project focused on youth empowerment, and has donated wheelchair ramps in the Dayton community. Their about page emphasizes hiring locally and treating each loss — regardless of size — as significant to the person experiencing it.
With 4.9 stars across 255 Google reviews, Maximum Restoration sits in rare territory for a restoration company. Most reviews mention TG by name, describing fast response, honest assessments, and willingness to tell homeowners when a problem is smaller than expected. That volume and consistency suggests the positive experience is the norm, not the exception.
Services
Service area
Maximum Restoration is headquartered at 5818 Wilmington Pike in Centerville, Ohio, just south of Dayton. Their website lists 14 specific cities: Beavercreek, Bellbrook, Centerville, Dayton, Englewood, Fairborn, Huber Heights, Kettering, Miamisburg, Oakwood, Riverside, Vandalia, West Carrollton, and Xenia. The mold FAQ page also mentions Springfield and Springboro, though these do not appear on the main service area page.
Review consensus
TG is the most frequently named staff member across dozens of reviews. Customers describe him as honest, responsive, and willing to tell homeowners when a problem is smaller than feared — several reviewers note he found little or no mold and recommended inexpensive solutions rather than upselling. Keith appears alongside TG on many water damage and mold jobs, with reviewers praising their teamwork. Angela handles intake calls and coordination, with reviewers noting her responsiveness and follow-through. Paul manages fire restoration projects and draws praise for guiding homeowners through the insurance process with patience. Danny is mentioned on fire projects as well. Tanya receives praise for communications. Fast emergency response is the most consistent theme — multiple reviewers report calls answered at night or on weekends with crews arriving in under an hour.
2 found across 255 total reviews at 4.9★. Both 1-star reviews involve fire damage restoration, not water or mold work. Erik Meyerhoefer (May 2025) describes a garage fire project where the house sat empty for 9 months, cheap materials replaced expensive stonework, and the second floor was never addressed. The owner's response reframes the situation significantly: the reviewer was not the homeowner, there was no homeowner's insurance, and funds came only from the mortgage company's limited policy. The owner also states the actual homeowner was satisfied. Mike (February 2025) describes a shop fire where the project manager lacked communication, estimates were inflated, subcontractor work was subpar, and the project ran a month over schedule. The owner's response does not engage with the specific complaints and instead mentions vetting future customers.
The two negatives share a common thread: both are large fire damage projects involving subcontractors and insurance complexity. The dozens of positive reviews skew heavily toward water damage and mold work where TG handles the job directly. This suggests Maximum Restoration's strength is in the hands-on mitigation work TG leads, while larger reconstruction projects that require subcontractor coordination carry more risk. The owner responds to 100% of recent negatives with personalized, detailed replies — not templates — though the tone can lean defensive.
TG Williams (lead technician/estimator — overwhelmingly positive across dozens of reviews for honesty, fast response, and mold/water assessments). Keith (technician — positive, frequently paired with TG on water and mold jobs). Angela (office coordinator — positive, praised for responsiveness and connecting callers to field staff). Paul (project manager, fire restoration — positive in most mentions for guiding homeowners through insurance process; one negative review references poor project management on a fire job without naming him directly). Danny (technician, fire projects — positive). Tanya (communications — positive).
For water damage and mold work, TG's track record across dozens of reviews is remarkably consistent — ask for him by name. For fire restoration or large reconstruction projects, press hard on who will manage the project, what materials will be used, and how subcontractors are supervised. Get an independent mold inspection before agreeing to their remediation scope.
Keep in mind
- Maximum Restoration does both mold testing and mold remediation. This creates a conflict of interest: the same company that tells you whether you have a mold problem also profits from fixing it. Consider getting an independent mold test before committing to their remediation services.
- Their two 1-star reviews both involve fire damage projects — not water or mold. Both reviewers describe poor project management, communication gaps, and disputes over materials used. If your project is a large fire restoration, ask detailed questions about project timelines, material specifications, and subcontractor oversight.
- The owner's response to one negative review includes the phrase 'we will also do a better job of vetting future customers.' That language may signal how the company handles disagreements on larger projects.
- The website lists Springfield in the mold FAQ as part of their service area, but the main service area page does not include it. Confirm coverage if you are outside the 14 cities listed on their site.