Provider profile
Flood Force
Provider snapshot
What this listing says
Greater Dayton homeowners who want a locally owned restoration company with an IICRC Master Water Restorer on staff and a peer review service that audits other contractors' work.
Best for
- Dayton-area homeowners dealing with water damage or mold who want the company owners — not a dispatched crew — handling their project.
- Anyone who needs a second opinion on restoration work already done by another company, including price verification and work quality audits.
- Homeowners fighting a denied or underpaid insurance claim for water or mold damage who need independent documentation for an appeal.
- Commercial property managers in Montgomery County or surrounding areas who need water mitigation with minimal downtime.
- Buyers or sellers in a real estate transaction who need mold testing with lab-backed documentation for closing.
About this company
Flood Force is a brother-owned water damage and mold remediation company based in Dayton, Ohio. Harmony and Shane founded the company in 2024 after spending more than a decade working for national restoration franchises. Their lead restorer holds the IICRC Master Water Restorer designation, which is the highest water restoration credential the IICRC offers.
What makes them unusual in the Dayton market is their peer review and consultation arm. They offer work verification, price verification, third-party inspections, and insurance claim review — services designed to audit restoration work done by other companies. They claim experience as expert witnesses in property damage litigation, and their insurance claim review documentation is structured for use in appeals and legal proceedings. That is a rare offering for a company this size.
Harmony came into restoration through carpet cleaning and water damage, eventually earning Master Water Restorer and Commercial Drying Specialist credentials from the IICRC. Shane holds multiple IICRC certifications and has done hurricane relief work. Both brothers previously worked in the Cincinnati area before launching Flood Force in Dayton. They do not use subcontractors — the owners are on every job.
A 5.0-star rating across 33 Google reviews is notable, though the company is less than two years old. Every review with text praises fast response times and direct communication from the owners. The volume is still modest, but zero complaints in 33 reviews is a strong early signal.
Services
Service area
Flood Force is headquartered at 3827 W Alex Bell Rd in Dayton, Ohio. They list service coverage across seven counties: Montgomery, Greene, Miami, Warren, Clark, Butler, and Preble. Specific cities named include Dayton, Centerville, Kettering, Beavercreek, Fairborn, Xenia, Miamisburg, Springboro, Huber Heights, Troy, Tipp City, and about a dozen others in the Greater Dayton metro. That is a wide claim for a two-person operation — confirm response times for locations outside Montgomery and Greene counties.
Review consensus
Shane and Harmony are named repeatedly across reviews — they show up personally, explain what is happening and why, and check back daily during the drying process. Kate McDonell described them as patient with questions during a Memorial Day weekend basement flood. Jessie Westendorf said Harmony walked through options step by step during a stressful situation. Cheryl Smith, a property manager at Cedargate Apartments, noted they responded within hours to a major plumbing break three days before Christmas. Multiple reviewers specifically mention fast arrival times, including middle-of-the-night calls. Victoria SC called four companies over three days and said Flood Force was the only one that could propose a solution.
0 found across 33 total reviews at 5.0★. No negative reviews found. With 33 total reviews at a 5.0-star rating, no reviewer has left anything below five stars.
The review profile is remarkably uniform — 33 five-star reviews, zero complaints, no text in several of them. About a third of reviewers have only one review on their Google account. This is common for newer companies where early customers are often referrals from personal networks. The reviews that do contain detail consistently mention the owners by name and describe hands-on involvement, which suggests the praise is grounded in real experiences rather than solicited generics.
Harmony (co-owner, Master Water Restorer — praised in multiple reviews for knowledge, patience, and step-by-step explanations). Shane (co-owner — praised in multiple reviews for meticulous drying work, politeness, and going above and beyond).
Every substantive review tells the same story: the owners show up fast, explain everything, and stay involved through the drying process. You are hiring the two people who own the company, not a rotating crew. The track record is short but spotless so far. Ask for Harmony or Shane by name — they are likely the ones who will answer the phone anyway.
Keep in mind
- Flood Force does both mold testing and mold remediation. A company that tests for mold and then sells you the remediation has a financial incentive to find problems. Consider getting your initial mold test from an independent inspector who does not do remediation work.
- The company launched in 2024. While the owners have 30+ years of combined experience at other companies, Flood Force itself has a short operating history under its own name.
- Their service area claims span seven counties across southwest Ohio. Confirm response time expectations if you are outside Montgomery or Greene County.
- All 33 reviews are five-star with no negatives. That is a clean record, but the sample size is small enough that it does not yet reveal how the company handles problems when they arise.
- Their website's peer review service positions them as auditors of other contractors, but they also compete for the same restoration jobs. Ask whether a peer review could lead to a recommendation that they take over the work.