Provider profile
Erie Environmental of Cleveland
Provider snapshot
What this listing says
Cleveland and Akron homeowners dealing with mold alongside asbestos or radon, where one environmental company handling multiple hazards simplifies the project.
Best for
- Cleveland, Akron, or Canton homeowners who need mold removal in a house that may also have asbestos, radon, or lead issues.
- Owners of pre-1970s homes where a single environmental company handling multiple hazards saves coordination headaches.
- Buyers needing crawl space mold removal followed by encapsulation to prevent recurrence.
- Property sellers or buyers who need fast turnaround on environmental testing to close a real estate transaction.
- Commercial property managers needing environmental services across mold, asbestos, and radon for a single building.
About this company
Erie Environmental of Cleveland is a multi-hazard environmental services company covering Cleveland, Akron, and Canton, Ohio. Where most mold companies stop at mold, Erie also handles asbestos removal (Ohio license AC2210), radon mitigation, and lead paint removal. That breadth matters in older Northeast Ohio homes where you might find mold in the crawl space and asbestos tile in the basement during the same project.
The notable detail on the mold side: their website describes collaborating with third-party inspectors for initial mold testing and bringing the same inspectors back for a final clearance test after remediation. They also handle crawl space encapsulation and do reconstruction repairs after material removal, so you are not left finding a second contractor to rebuild what was torn out. They hold IICRC firm certification and describe using containment and air scrubbers during crawl space mold removal.
Erie Environmental appears to be a regional franchise or multi-location operation, with a Sandusky location referenced in their Google Maps listing alongside the Cleveland branch. The company lists 24-hour, 365-day availability and offers free inspections. Their website is built by a restoration-industry marketing firm, which is common in this space.
A perfect 5.0 rating across 81 Google reviews is unusual. No company of this size satisfies every customer, so either dissatisfied customers are not leaving reviews or the company is actively managing its presence. The volume of detailed, named-staff reviews from multi-review accounts lends credibility, but a flawless score deserves a raised eyebrow.
Services
Service area
Erie Environmental of Cleveland is headquartered in the Cleveland, Ohio area and serves Cleveland, Akron, and Canton. Their Google Maps listing references a Sandusky, Ohio location, suggesting a multi-location operation across northern Ohio. Confirm crew availability for jobs at the edges of this service area.
Review consensus
Kyle is the most frequently named person across reviews, appearing in roughly 25 of 81 reviews. Reviewers consistently describe him as knowledgeable, honest, and responsive. Several mention he took time to explain the scope of work and options without pressure. Jonathan drew praise for meticulous work and returning the next day to verify cleanup quality. Cory was named as part of a crew that was efficient and respectful. Michail was praised for tile removal work. Recurring themes include fast response times, competitive pricing (one reviewer noted Erie underbid three competitors by $300 to $1,000), clean job sites, and willingness to answer questions. Multiple reviewers mention using Erie for asbestos abatement tied to home purchases or renovations.
0 found across 81 total reviews at 5.0★. No negative reviews exist in the last 18 months. With 81 total reviews at 5.0 stars, there is no complaint data to analyze. This is either a company that resolves issues before they reach Google, or one where dissatisfied customers are not posting.
The absence of any negative reviews across 81 total is itself a pattern worth noting. Most companies at this volume have at least a few 3-star or lower reviews. One possible explanation: Erie appears to be a franchise or multi-location operation with a strong emphasis on customer communication (24/7 availability, free inspections, Kyle as a consistent point of contact). The high-touch approach may prevent complaints from escalating to public reviews. Alternatively, the company may be actively managing its review profile. There is no way to determine which from the available data.
Kyle (primary contact and estimator — positive across ~25 reviews). Jonathan (crew lead — positive, praised for meticulous work). Cory (crew member — positive, praised for efficiency). Michail (crew member — positive, praised for tile removal). Sean/Shawn (crew lead — positive, mentioned by one reviewer as day-of crew lead).
If you hire Erie Environmental, ask for Kyle as your point of contact. He is the most consistently praised person in their reviews. Get your initial mold testing done by a separate, independent inspector to avoid the testing-and-remediation conflict of interest. The perfect rating is reassuring but leaves you without real-world complaint data, so ask for references from jobs similar to yours.
Keep in mind
- Erie does both mold testing and mold remediation. That is a conflict of interest. Their website mentions using third-party inspectors for post-remediation clearance, which partially addresses this, but you should confirm the initial testing is also handled by an independent party.
- The service area spans Cleveland, Akron, and Canton. That is a wide geographic range. Confirm scheduling availability and whether the crew travels from a central location.
- A 5.0 rating with 81 reviews and zero negatives is statistically unusual. This does not mean the company is bad, but it means you have no complaint data to evaluate common failure modes.
- Their Google listing categorizes them as a water damage restoration service, but their website does not list water damage restoration as a service for the Cleveland location. Clarify whether they handle water damage or only the environmental hazards that follow it.