Provider profile

Cleveland Masters of Disasters

Cleveland, OH / 4.5 rating / 51 reviews / Water damage restoration service

CM

Provider snapshot

What this listing says

Greater Cleveland homeowners and commercial property managers dealing with water emergencies or mold after flooding, where same-day response from a locally owned restoration company matters.

In-house testing24/7 emergency responseCommercial & residential
Base location Cleveland, OH
Provider type Restoration company
Public reviews 4.5 from 51 reviews

Best for

  • Cleveland and Cuyahoga County property owners needing same-day emergency response for water or mold problems.
  • Commercial facility managers who need after-hours restoration to avoid business closures — multiple reviewers describe midnight calls with crews arriving within an hour.
  • Homeowners who want a single company to handle the full chain from environmental testing through remediation and reconstruction, though this creates a conflict of interest on testing.
  • Properties with both water damage and mold concerns, since MOD handles water extraction, structural drying, and mold remediation under one contract.

About this company

Cleveland Masters of Disasters is a locally owned restoration company based in Brook Park, Ohio, serving Greater Cleveland and surrounding Cuyahoga County suburbs. Mold is one piece of a much broader operation that includes water damage, fire restoration, biohazard cleanup, environmental testing, and general contracting. They do both mold testing and mold remediation in-house.

The company uses infrared thermal imaging and moisture meters for detection, and lists HEPA air scrubbers, containment with negative air pressure, dehumidification, and antimicrobial treatments in its mold remediation process. They also offer dry ice blasting, soda blast cleaning, and truck-mounted vacuum extraction, which are less common in the Cleveland market. They follow the ANSI/IICRC S520 standard for mold remediation and claim post-remediation clearance testing.

MOD Cleveland LLC operates as a family-run, non-franchise business. Bryan Glendenning is linked on the company LinkedIn. The company has done work at Cleveland Browns Stadium and serves commercial clients including medical facilities and property management companies. They maintain three regional phone lines covering East, South, and West Cleveland.

With 51 Google reviews and a 4.5-star rating, the company sits in solid but not exceptional territory. Most reviews come from water damage and flood response work rather than mold-specific jobs.

Services

Mold remediationmold inspectionenvironmental sampling and testingwater damage restorationfire and smoke restorationstorm damage restorationemergency responsebiohazard and trauma cleanupgeneral contracting and reconstructiondehumidification and dryingHVAC and air duct cleaningdry ice blasting

Service area

Headquartered in Brook Park, Ohio (listed as Cleveland address). Serves Greater Cleveland and Cuyahoga County with three regional divisions: East (216-663-1111), South (330-748-1333), and West (440-575-5111). Named service cities include Lakewood, Brooklyn, Avon, Brecksville, Euclid, Parma, Bedford, Shaker Heights, Strongsville, Brook Park, Westlake, and Old Brooklyn.

Review consensus

What reviewers praise

Speed of response is the dominant theme. Multiple reviewers describe calling after hours and having a crew on-site within an hour — Anthony Cimino called at midnight and had a crew by 1 AM. Bryan gets the most individual mentions, praised by Edmund Sabanegh, Daniel Arnold, Garrett Chase, and Nate Taninecz for same-day inspections, responsiveness, and follow-through. Larry is mentioned by Erin Lea for handling an oil tank removal with clear communication. Enzo is mentioned alongside Brian by Ray Montalvo as a repeat-use team. Several commercial clients (Darryl Schroth, Tyler Brummett, Carrie Herman) describe MOD as a go-to partner for facility work across multiple projects.

What low reviews reveal

1 found across 51 total reviews at 4.5★. Claire Marron's fire restoration review (September 2025) describes a project where MOD collected a $25,000 down payment plus two additional payments of $33,000 each, then stopped working for nearly four months. She reports the company contacted her insurance company for an additional $25,000 without her knowledge. The plumbing subcontractor left a ceiling leak. She says staff became aggressive when she questioned the billing. She also reports uncertainty about whether her home has the required permits. The owner did not respond.

Pattern worth noting

The single negative review describes a fire restoration project, not a mold job, but the complaint pattern — collecting large payments before completing work, using subcontractors of varying quality, and becoming confrontational when questioned — is worth noting for any large-ticket project. The overwhelmingly positive reviews skew toward water emergencies with quick turnarounds, which are structurally different from long-duration mold or fire restoration projects.

Named staff

Bryan/Brian (project manager/estimator — praised by Edmund Sabanegh, noway jose, Daniel Arnold, JOHNNY ROCKET, Garrett Chase, Nate Taninecz for fast response and follow-through). Larry (operations — praised by Erin Lea for oil tank removal). Enzo (field crew — praised by Ray Montalvo alongside Brian). Mike (field crew — mentioned by Nate Taninecz for water cleanup).

Bottom line

Ask for Bryan by name — he shows up in more positive reviews than anyone else and reviewers consistently describe him arriving same-day. For any mold project, get your own independent test first since MOD does both testing and remediation. If the job is large or long-duration (fire restoration, major reconstruction), establish a written payment schedule tied to completion milestones before work begins.

Keep in mind

  • MOD does both mold testing and mold remediation. A company that tests for mold and then sells you the remediation has a financial incentive to find problems. Consider getting an independent mold test before committing to their remediation work.
  • The only recent negative review (1 star out of 51 total) describes a fire restoration project where the company collected payments totaling over $80,000, left the job unfinished for months, and contacted the insurance company for additional funds without the homeowner's knowledge. The owner did not respond to this review.
  • The 0% owner response rate on negative reviews means you cannot see how the company addresses complaints publicly. This is not necessarily a red flag with only one recent negative, but it means there is no rebuttal to weigh.
  • Their service area spans three regions with separate phone numbers (East, South, West). Confirm which crew would handle your job and how response times vary by location.
  • Most of their 51 reviews are for water damage and fire restoration. Mold-specific feedback is thin in the review pool.