Provider profile
ATI Restoration
Provider snapshot
What this listing says
Cleveland-area property owners dealing with water or fire damage who want a single national firm to handle cleanup, mold work, and full reconstruction under one contract.
Best for
- Homeowners in Cuyahoga, Lake, Lorain, or Summit counties dealing with water, fire, or storm damage who want one firm handling everything from cleanup through rebuild.
- Commercial property managers and facility operators who need a single vendor with pre-negotiated insurance carrier relationships and in-house multi-trade crews.
- Insurance agents looking for a restoration partner that works directly with carriers and uses Xactimate for estimates.
- Property owners facing mold after water damage who want remediation from a company that uses third-party industrial hygienists for testing rather than self-testing.
- Owners of older or custom-built homes, based on reviewer praise for quality work on non-standard construction.
About this company
ATI Restoration runs a Cleveland office out of 4583 Manufacturing Road, serving Cuyahoga, Lake, Lorain, Summit, Erie, and Geauga counties. This is the local branch of a national operation with 70+ offices across 25 states. The Cleveland team operates under regional manager Rudy Braydich, handling water damage, fire and smoke cleanup, mold remediation, and full reconstruction. Many Google reviewers still reference the company as Roth Construction, the Cleveland-area firm ATI acquired during its 2023-2024 expansion.
ATI keeps most trades in-house: plumbing, electrical, carpentry, masonry, painting, roofing, drywall, and flooring crews all work under the ATI umbrella rather than being subcontracted out. For mold work, they use HEPA vacuuming and collaborate with third-party industrial hygienists for air sampling and testing. They also maintain Emergency Response Trailers preloaded with equipment for rapid deployment.
The parent company was founded in 1989 by Gary Moore in Anaheim, California, originally focused on asbestos abatement. It grew through disaster response (the 1994 Northridge earthquake and Hurricane Katrina in 2005) and has since acquired more than 18 restoration companies. TSG, a private equity firm, partnered with ATI around 2020 to accelerate that acquisition pace. The workforce now exceeds 2,600 employees nationally.
The Cleveland office holds a 4.3-star Google rating across 95 reviews. No reviewer has left a 1-, 2-, or 3-star rating in the last 18 months. The bulk of praise centers on project managers who kept homeowners informed during lengthy fire and water restoration projects.
Services
Service area
ATI Restoration's Cleveland office is at 4583 Manufacturing Road, Cleveland, OH 44135. They list coverage across Cuyahoga County (30+ cities including Cleveland, Parma, Lakewood, Strongsville, and Westlake), plus parts of Erie, Geauga, Lake, Lorain, and Summit counties including Akron. ATI also has nearby offices in Elyria OH, Auburn Hills MI, and Gibsonia PA.
Review consensus
Project managers get the most attention. Mike Fazio appears in multiple reviews for staying in contact throughout projects and ensuring satisfaction. Dale Flynn earned praise for managing full gut-and-rebuild fire restorations on schedule. Josh Illencik was singled out for post-fire cleanup communication and attention to detail. Reviewers consistently highlight that ATI kept them informed during stressful, months-long projects. Cleanup crews (Michelle, Brittany, Angie) drew specific praise for their cleaning work after a vehicle drove through a reviewer's home. Multiple reviewers note the company worked well with their insurance.
0 found across 95 total reviews at 4.3★. No 1-star, 2-star, or 3-star reviews were posted in the last 18 months. The most critical recent feedback is a pair of 4-star reviews: one noted the process was "a bit slow" but the repairs looked great, and another mentioned a "glitch" with a program manager but let it go. With zero negatives in the recency window, there are no complaint patterns to report.
Many reviews reference "Roth Construction" or "Roth" rather than ATI Restoration, reflecting the 2023-2024 acquisition. The overwhelmingly positive review base was built under the Roth brand and its former leadership. Whether ATI maintains the same local team and service quality post-acquisition is something prospective customers should ask about directly.
Mike Fazio (project manager — praised repeatedly for communication and follow-through). Dale Flynn (project manager — praised for managing fire restoration projects on time and with attention to detail). Josh Illencik (cleanup team lead — praised for post-fire cleanup communication and detail). Arnold (project manager — praised for communication and problem-solving). Jim (estimator — praised by name in a fire restoration review). Ziff (project manager — praised alongside Jim). John (project manager/finance — praised for handling financial side of rebuilds). Dave Negray (repair technician — praised for punctuality, quality, and cleanliness). Steve (staff — praised for fast water damage response). Sam (repair person — praised for quality under Mike Fazio). Elana (staff — praised for going out of her way to help). Lisa Rothacker (staff — praised for compassion and follow-through). Lesa (staff — praised alongside Javier and Andrew). Michelle, Brittany, Angie (cleaning crew — praised for post-crash cleanup). Juan, Anthony, Christian, Ryan (water damage crew — praised for thoroughness). Scott, Dan (crew — praised for courtesy and communication). Javier, Andrew (staff — praised for outstanding work).
The Cleveland office built a strong reputation under the Roth Construction name, driven by project managers who communicated well during long restoration projects. Ask whether the same local team is still in place after the ATI acquisition. If you get Mike Fazio or Dale Flynn assigned to your project, reviewers suggest you are in good hands.
Keep in mind
- ATI offers both mold testing (through partnered industrial hygienists) and remediation. Even though testing is outsourced, the referral relationship means the same company benefits from finding mold. Ask whether you can choose your own independent hygienist.
- This is a national chain, not a local shop. The Cleveland office was formerly Roth Construction. Corporate acquisitions can mean staff turnover and process changes that older reviews may not reflect.
- The 4.3-star rating across 95 reviews is adequate but not standout. With zero negatives in the last 18 months, recent experience trends better than the historical average suggests.
- ATI's service area claims are broad, covering six Ohio counties plus offices in Michigan and Pennsylvania. Confirm response times for locations outside central Cuyahoga County.
- Several reviews mention that restoration projects took months. This is normal for fire and major water damage, but set timeline expectations upfront and get milestones in writing.