Provider profile
Emergency Task Force Restoration
Provider snapshot
What this listing says
Berea-area homeowners and businesses in Cuyahoga, Lorain, or Medina County who need a single owner-operated team to handle water or mold damage through finished reconstruction.
Best for
- Homeowners in Berea, Strongsville, North Olmsted, or surrounding Cuyahoga County communities dealing with water damage that needs same-day response and a clear path to reconstruction.
- Property owners who want one company to handle both the restoration work and the insurance claims paperwork rather than managing multiple contractors.
- Commercial property managers in Lorain or Medina County who need organized restoration support with clear stakeholder communication.
- Families dealing with attic or basement mold who want the remediation and any resulting rebuild handled by the same team.
- Homeowners facing storm damage to roofing or siding who need fast temporary protection followed by permanent repair.
About this company
Emergency Task Force Restoration is an owner-operated restoration and reconstruction company based in Berea, Ohio, serving Cuyahoga, Lorain, and Medina counties. Three co-owners run the business: Nick Clark handles operations, Nick Fitzgerald ("Fitz") brings a decade of field restoration experience and a Kent State construction management degree, and Josh Mitchell spent over a decade with Whiting-Turner Construction before returning to Northeast Ohio. That construction management background is the defining trait here -- they carry projects from emergency water extraction or mold work all the way through finished drywall, flooring, and cabinetry under one roof.
The standout capability is full-cycle project continuity. Many restoration companies hand off the rebuild to a separate contractor; ETF keeps the same team from mitigation through reconstruction. They also handle insurance claims coordination, with multiple reviewers noting that project managers dealt directly with adjusters so homeowners did not have to. Their website references IICRC-certified training in water damage restoration and applied structural drying, and they list lead and asbestos mediation alongside mold remediation under their environmental services.
The company was founded by three friends who grew up in Grafton, Ohio. Clark and Mitchell attended Lorain County Community College before their respective paths, and both Fitzgerald and Mitchell earned construction management degrees from Kent State. They claim 30-plus years of combined restoration and construction experience across the ownership group. They sponsor a local Little League travel team and contribute to Adopt-a-Student programs in the area.
A perfect 5.0 rating across 59 Google reviews is unusual for any restoration company. The volume is still modest, but every single review with text is positive, and several come from Local Guides with substantial review histories. That track record suggests a company that is still small enough for owners to stay directly involved in each project.
Services
Service area
Headquartered in Berea, Ohio (180 Race St). Serves Cuyahoga County, Lorain County, and Medina County. The service area page lists over 50 specific cities across the three counties, including Cleveland, Parma, Strongsville, Lakewood, Westlake, North Olmsted, Elyria, Lorain, Medina, Brunswick, and Wadsworth.
Review consensus
Craig Poling and Rob Stipe are the two most-referenced project managers. Craig draws praise for handling insurance adjusters directly, keeping homeowners informed at every step, and responding quickly to water emergencies. Rob Stipe is highlighted for communication, follow-through, and going beyond the original scope to make sure homeowners got what they wanted. Nick (Fitzgerald) appears frequently for initial assessments, same-day site visits, walking homeowners through the insurance process, and handling mold concerns in attics and basements. Josh Mitchell is praised for honesty and step-by-step communication. Justin is mentioned once for going above and beyond. Across all reviews, the consistent themes are fast response times, clear communication throughout the project, and finished results that met or exceeded expectations.
0 found across 59 total reviews at 5.0★. No complaints to report. Every review in the last 18 months is 5 stars.
The ownership structure likely explains the spotless record. With three hands-on co-owners and named project managers appearing repeatedly in reviews, this is a company where leadership is still directly involved in day-to-day work. That level of owner involvement tends to produce consistent quality at smaller volumes but becomes harder to maintain as the company scales. The cluster of reviews from March 2025 (many without text) suggests some solicitation of reviews from friends or early clients around launch, though the detailed reviews from established Local Guides in subsequent months add credibility.
Nick Fitzgerald (co-owner, initial assessments, mold work, insurance walkthroughs -- consistently positive). Craig Poling (project manager, insurance coordination, water damage response -- consistently positive). Rob Stipe (project manager, reconstruction oversight, communication -- consistently positive). Josh Mitchell (co-owner, damage response, customer communication -- positive). Nick Clark (co-owner, operations, scheduling -- positive). Justin (team member, project support -- positive). Craig (referenced without surname in several reviews, likely Craig Poling -- positive).
With 59 reviews and no negatives, ETF Restoration has a clean track record so far. Ask for Craig Poling or Rob Stipe as your project manager if the job involves insurance coordination or reconstruction. Because they do both testing and remediation, get an independent mold assessment before agreeing to a remediation scope. The company is still young and small, so confirm timeline availability before committing, especially during storm season.
Keep in mind
- ETF does both mold testing and mold remediation. That creates a conflict of interest -- the company assessing your mold problem also profits from fixing it. Consider getting an independent mold assessment before committing to their remediation scope.
- The company is relatively new and small. With three co-owners and project managers handling the work, capacity constraints could affect scheduling during busy storm seasons or if multiple large projects overlap.
- Their mold remediation page is light on specifics. It does not describe what equipment they use, how they isolate work areas, or how they verify the job is done. Ask for a detailed scope of work before signing.
- All 59 reviews are 5-star. While that reflects well on current operations, the modest review count means the sample is still limited. A single bad project would shift the picture noticeably.
- Their service area spans three counties and dozens of cities. Confirm response times for your specific location, especially if you are on the outer edge of the coverage map.