Provider profile
Steamatic of Grand Forks
Provider snapshot
What this listing says
Grand Forks and Red River Valley homeowners who need mold remediation tied to water damage, from a franchise operation with 24/7 emergency response and nearly 30 years in the region.
Best for
- Grand Forks, Fargo, or Red River Valley homeowners dealing with mold after water damage who want one company to handle the full sequence from water extraction through mold removal.
- Property owners who need emergency mold or water damage response outside business hours — they staff a live 24/7 phone line.
- Owners of nursing homes, hospitals, or medical offices in the Grand Forks area who need infection control and mold decontamination in clinical settings.
- Insurance claimants who want a restoration company with established insurance relationships to streamline the claims process.
- Rural North Dakota or northwest Minnesota homeowners — they serve a wide area and reviews confirm work as far out as Cavalier and 40 minutes from Grand Forks.
About this company
Steamatic of Grand Forks is a Steamatic franchise that has operated in the Red River Valley since 1995. They run two locations — Grand Forks and Fargo — and handle mold remediation, water damage, fire restoration, and a range of cleaning services. Mold work is one piece of a larger restoration operation, not their sole focus.
They do both mold testing and remediation, which means the same company that finds the mold also gets paid to remove it. Their mold page mentions HEPA filtration and infection control services for clinical settings like hospitals and nursing homes. They also teach continuing education classes on mold remediation and fire/water restoration for insurance adjusters in North Dakota and Minnesota, which signals real depth of knowledge in the field.
The franchise won Steamatic's 2017 Franchise of the Year award and holds memberships with IICRC, NADCA, the Restoration Industry Association, the Indoor Air Quality Association, and the Environmental Information Association. They answer calls live 24/7 and claim emergency response coverage from the Canadian border to South Dakota.
468 Google reviews at 4.9 stars is unusually strong for a restoration company in a mid-sized market. That volume and rating, sustained over years, suggests consistent service quality across their team — not just one standout technician.
Services
Service area
Headquartered in Grand Forks, ND with a second location in Fargo, ND. They serve the Red River Valley across both North Dakota and Minnesota, including Grand Forks, Fargo, West Fargo, Grafton, Casselton, Hillsboro, Northwood, Thompson, Moorhead, E. Grand Forks, Crookston, Detroit Lakes, and Thief River Falls. Their website claims coverage from the Canadian border to South Dakota.
Review consensus
Landon (also spelled Landen) draws the most mentions — reviewers praise his duct and vent cleaning, flood response, and habit of showing before-and-after photos. Chad Gilberg gets named as a helpful estimator and project manager. Carson K. earns strong praise for carpet cleaning. Micah and Brady are recognized for fast water damage response. Joe stands out for biohazard vehicle cleaning. On the office side, Pam and Krista get named for scheduling and follow-up. Multiple reviewers note that technicians explain their work, show photos, and clean up after themselves.
0 found across 468 total reviews at 4.9★. No negative reviews appeared in the last 18 months. Across 468 total reviews at 4.9 stars, the absence of recent complaints is notable. There are no documented patterns of concern in the available review window.
The review volume skews heavily toward duct cleaning and carpet cleaning rather than mold or water damage work. Reviewers consistently name specific technicians, which suggests stable staffing and a culture where individual accountability matters. Several rural customers (Cavalier, farmhouse remodels, 40 minutes outside town) confirm the company travels for jobs.
Chad Gilberg (estimator/project manager — positive), Landon/Landen (technician, duct cleaning and water damage — positive, most-named), Carson K. (technician, carpet cleaning — positive), Micah (technician, water damage — positive), Brady (technician, water damage — positive), Joe (technician, biohazard cleaning — positive), Kelly (technician, water damage — positive), Michael/Mike (technician, duct cleaning — positive), Mike C. (technician, dryer vent — positive), Marty (technician, duct cleaning — positive), Taylor (technician, restoration — positive), Dalton (technician, mold — positive), Nathan (technician, upholstery — positive), Pam (office/scheduling — positive), Krista (office/scheduling — positive), Jessica (office/billing — positive)
With zero negative reviews in the last 18 months and 468 reviews at 4.9 stars, this is one of the strongest review profiles you will find in the Grand Forks market. If you hire them for mold work, ask for Dalton — he is the only technician named in a mold-specific review. Get an independent mold test to offset the conflict of interest from their combined testing and remediation services.
Keep in mind
- They do both mold testing and remediation. The company that finds the mold also profits from removing it. Consider getting an independent test before or after their work.
- Mold remediation is one of many services they offer — restoration, carpet cleaning, duct cleaning, crime scene cleanup. This is a general restoration company, not a mold-only operation.
- Their service area claim stretches from the Canadian border to South Dakota. For locations far from Grand Forks or Fargo, confirm response times and whether travel fees apply.
- Most of their recent reviews mention duct cleaning and carpet cleaning, not mold work specifically. Only a few recent reviews reference mold or water damage restoration.
- As a franchise, local management and staffing may change independently of the Steamatic brand. The 2017 Franchise of the Year award is nearly a decade old.