Provider profile
ASD Environmental Services
Provider snapshot
What this listing says
Wilmington-area homeowners dealing with crawl space moisture or post-storm mold who want an owner-operated firm that also handles asbestos and radon testing.
Best for
- Wilmington and surrounding county homeowners who need mold testing and remediation handled by the same company, and who understand the conflict-of-interest tradeoff.
- Property owners with crawl space moisture problems who want encapsulation with a 5-year transferable warranty.
About this company
ASD Environmental operates out of Wilmington, NC as an owner-run restoration company led by Scott D'Anci. The company handles mold testing, mold remediation, crawl space encapsulation, water damage restoration, and a range of environmental testing including asbestos, radon, lead paint, and formaldehyde. They do both testing and remediation in-house, which is a conflict of interest worth understanding before you hire them.
For remediation, ASD uses a proprietary hydrogen peroxide-based chemical called Cal-Bright, which they describe as EPA-approved and safe for people and pets. They also use containment with plastic and zip walls, air scrubbers, and dehumidifiers. Their crawl space encapsulations come with a 5-year transferable warranty. They offer discounts for seniors, veterans, and active-duty military.
Scott D'Anci runs the company directly and shows up personally on jobs according to multiple reviewers. The company serves both residential and commercial clients, with reviewers from property management firms and businesses like Petco confirming commercial work.
Services
Service area
ASD Environmental is headquartered in Wilmington, NC. The company lists coverage across New Hanover, Pender, Brunswick, Duplin, and Onslow Counties. Reviewers confirm jobs in Wilmington, Holly Ridge, Leland, Hampstead, and the Middle Sound Loop area.
Review consensus
Scott D'Anci draws the most praise by name, appearing in over a dozen positive reviews. Reviewers highlight his fast response times, clear communication during the remediation process, and willingness to show up personally. Rebecca Marsh noted Scott communicated throughout the entire process. Mary Szafran, a real estate agent, calls ASD her go-to for client referrals. Martin Evans from Pronto Property Management praises the company's ability to address each situation individually rather than applying a one-size-fits-all approach. Crew members Chris, Dan, and PJ earned specific praise from Marjorie S. for introducing themselves, explaining the process, and treating the home with care. Nick and Evan drew praise from Camden Keistler for mold treatment work. Multiple reviewers mention competitive pricing, with Rob B. noting other companies wanted more money for work ASD said was unnecessary.
4 found across 46 total reviews at 4.7★. The four recent complaints share two themes: dehumidifier problems and sloppy execution. Julie Hagan described dehumidifiers that were not plugged in after installation was marked complete, an inflated scope of work that included unnecessary wall removal and window replacement, and HVAC ductwork damaged during the process. Alice Nixon reported receiving a used dehumidifier charged as new, a live wire left in the attic, and ductwork left disconnected. Mike Bowen had to hire an electrician to fix errors ASD created and went through three dehumidifiers in two years, unable to file warranty claims because ASD would not provide paperwork. Joan Wilborne described a technician arriving an hour early without notice, taking no notes or measurements, then sending the quote to a nonexistent landlord instead of the homeowner. ASD did not respond to any of these four reviews.
The dehumidifier complaints form a clear pattern across three separate reviewers over a 7-month span (July 2025 through March 2026). The issues range from units not being plugged in, to used equipment sold as new, to units failing without warranty documentation. Combined with the electrical work complaints from two reviewers, there is a pattern of subcontractor or crew-level execution falling short of what Scott personally promises. The positive reviews skew toward clients who worked directly with Scott, while the negatives describe experiences with technicians and crew members working without his direct oversight.
Scott D'Anci (owner/president - praised in 15+ reviews for communication, fairness, and responsiveness). Chris (crew member - praised by Marjorie S. for treating the home with care). Dan (crew member - praised by Marjorie S. alongside Chris and PJ). PJ (crew member - praised by Marjorie S.). Nick (technician - praised by Camden Keistler for mold treatment). Evan (technician - praised by Camden Keistler alongside Nick).
When Scott D'Anci handles your job directly, the reviews suggest you will get responsive communication and fair pricing. The risk is in crew execution without his oversight, particularly around dehumidifier installation and electrical work. Ask who will be on-site for your project, get dehumidifier warranty documentation in writing before paying, and consider getting an independent mold test before agreeing to ASD's remediation scope.
Keep in mind
- ASD does both mold testing and mold remediation. The same company that tells you what work is needed also profits from doing that work. Consider getting an independent test before committing to their remediation scope.
- Three of the four recent one-star reviews describe dehumidifier problems: units not plugged in, used equipment charged as new, and units dying within two years without warranty paperwork provided. Ask specifically about dehumidifier sourcing and warranty documentation.
- Two recent reviewers reported electrical issues created by ASD's work, requiring a separate electrician to fix. One reviewer found a live wire left in the attic.
- The owner has not responded to any of the four recent one-star reviews. That silence makes it harder to assess whether these complaints led to any internal changes.
- One reviewer described feeling pressured with scare tactics about the scope of work needed, including wall removal and window replacement that turned out to be unnecessary.