Provider profile
APR
Provider snapshot
What this listing says
Wilmington-area homeowners and commercial property managers dealing with water damage or mold growth who want a restoration company that handles mitigation through full rebuild under one roof.
Best for
- Wilmington or Raleigh-area property owners who need mold remediation tied to a water damage event and want one company from emergency response through rebuild.
- Commercial property managers who need fast-response mitigation to minimize business disruption across central and eastern North Carolina.
- Homeowners whose insurance company is involved, since APR works directly with insurers on claims filing.
About this company
APR Restoration & Commercial Development operates out of Wilmington, North Carolina, with a second office in Raleigh. They handle water, fire, mold, and storm damage for residential, multi-family, and commercial properties. Their Google listing is categorized as a water damage restoration service, and mold remediation is one of several service lines rather than their sole focus.
Nothing about their mold approach stands out as unusual based on what the website describes. Their commercial mold remediation page references IICRC credentials, HEPA filtration, and antimicrobial treatments. They also do mold testing in-house, which creates a conflict of interest worth understanding before hiring. The main differentiator is scope: APR handles everything from emergency water extraction through demolition, drying, and full reconstruction, so you deal with one company instead of coordinating multiple contractors.
Services
Service area
APR operates from offices in Wilmington and Raleigh, North Carolina. The Raleigh office serves Raleigh, Durham, Chapel Hill, Carrboro, Cary, Apex, Morrisville, Holly Springs, Fuquay-Varina, Garner, Knightdale, and Wake Forest. Reviews confirm work in Surf City, Fuquay-Varina, and Angier. The website claims a 50-mile radius from Raleigh, which is a broad area — confirm response time for locations outside the named cities.
Review consensus
Reviewers consistently name field technicians Aric, Austin, Nick, Skylar, and Eric for fast response, clean work areas, and clear communication during mitigation. Project manager Jim gets singled out by a property manager for reliable ongoing service. Multiple reviewers mention same-day response and daily check-ins on drying equipment. Gabe handled at least one construction-phase project that a reviewer praised for friendliness and clean workmanship.
1 found across 26 total reviews at 4.7★. Donald Hollingsworth hired APR for termite damage repair. He reports two failed framing inspections, windows replaced without his consent, old carpet discarded after he told project manager Gabe Stoner six times to keep it, and gaps left in vinyl siding around new windows. The owner response acknowledged the feedback but did not address the specific allegations about unauthorized replacements or failed inspections.
The negative review involves construction/reconstruction work, not mitigation or mold remediation. Nearly all positive reviews praise the mitigation side of the business. This suggests APR's mitigation teams are consistently strong, but the reconstruction phase may involve different crews and less consistent quality control. The owner response to the sole negative review was generic rather than engaging with specifics, which limits what we can learn from it.
Aric (technician — positive). Austin (project manager/technician — positive). Nick (technician — positive). Skylar (technician — positive). Eric (technician — positive). Jim (manager — positive). Jenn (Surf City team — positive). Gabe/Gabe Stoner (project manager — mixed: positive from one reviewer, named in the 1-star complaint). Ronni (crew lead — positive). Rebecca Draper's review mentions mold work specifically but no staff names.
APR's mitigation teams earn strong marks for speed and communication. If you hire them for mold work, ask to keep the same crew from mitigation through completion. Get any reconstruction scope documented in writing with explicit change-order requirements before demo begins. Ask for Aric or Austin by name if your job is in the Wilmington area.
Keep in mind
- APR does both mold testing and mold remediation. A company that tests for mold and then sells you the remediation has a financial incentive to find problems. Consider getting an independent mold assessment before committing to their remediation scope.
- Their 1-star review describes a construction-phase project where the reviewer says windows were replaced without consent and framing inspections failed twice. The owner response did not address the specific claims about unauthorized work. If your project involves reconstruction, get change orders in writing before work begins.
- APR is primarily a water and fire damage restoration company. Mold remediation is one of many services, not their core specialty. Ask how many standalone mold jobs they complete per month versus water damage calls.
- Their website claims a 50-mile service radius from Raleigh covering a wide swath of central NC. Reviews confirm work in Surf City, Fuquay-Varina, and Angier, but confirm availability and response time for your specific location.