Provider profile
United Water Restoration Group of Salisbury
Provider snapshot
What this listing says
Salisbury homeowners dealing with water damage or mold after flooding, especially those who want a single locally owned restoration company to handle extraction through rebuild.
Best for
- Salisbury-area homeowners with water damage from burst pipes, flooding, or appliance failures who need same-day extraction and drying.
- Property owners who want one company to handle both mold removal and the water damage that caused it, without coordinating multiple contractors.
- After-hours emergencies: multiple reviewers confirm Jimmy responds to calls late at night and on weekends.
- Crawl space moisture and insulation problems tied to drainage issues, based on at least one detailed reviewer account.
- Commercial property managers needing restoration for churches, offices, or multi-use buildings, as confirmed by reviewer descriptions.
About this company
United Water Restoration Group of Salisbury is a franchise location operating out of 1007 Lexington Ave. in Salisbury, NC. The business operates under McDaniel Construction Services LLC, and owner Jimmy McDaniel runs the day-to-day work. They handle water damage, fire damage, and mold removal for both homes and commercial properties.
The mold removal page on their website describes a five-step process: assessment, water removal, drying and dehumidification, cleaning with antimicrobial treatments, and restoration. Their IICRC-certified technicians offer 24/7 emergency response and coordinate directly with insurance companies. One reviewer described a crawl space insulation replacement that included trenching a drainage line to a sump pump, suggesting the crew handles structural moisture problems beyond surface-level cleanup.
The franchise model connects this Salisbury location to a national brand, but reviews consistently reference Jimmy and a small team by name. Multiple reviewers mention Jimmy arriving at odd hours, including one account of a 1 a.m. dishwasher flood response. A plumbing company owner (Dwayne Barber, 173 reviews, Local Guide) referred a church basement flooding to Jimmy and reported satisfaction with the result.
34 Google reviews with a perfect 5.0-star rating is unusual. The review volume is still small, but every single review is 5 stars. A cluster of reviews landed in late May 2025, with several coming from single-review accounts, which is worth noting but does not necessarily indicate a problem.
Services
Service area
Headquartered at 1007 Lexington Ave. in Salisbury, NC. The website says they serve Salisbury and surrounding communities. They are a member of the Rowan County Chamber of Commerce. No specific surrounding cities are listed on the website, so confirm coverage for locations outside Salisbury proper.
Review consensus
Jimmy McDaniel is named in the majority of reviews. Reviewers praise his fast response time, including late-night and weekend availability. Erin Meredith described a 1 a.m. dishwasher flood call where Jimmy provided an upfront cost estimate and showed up when promised. Chehreh Badii described a crawl space insulation and drainage project and called it cost-effective. Dwayne Barber, a plumbing business owner with 173 Google reviews, referred a church basement flooding to Jimmy and reported the customer was satisfied. Drew is named by Eddie Petzke and Antonio Pagan, with Pagan noting Drew has helped with both home and business properties over multiple years. Recurring themes: responsiveness, clear communication, and follow-through on timelines.
0 found across 34 total reviews at 5.0★. No 1-star reviews exist across 34 total reviews. No negative reviews of any kind appeared in the last 18 months.
The review timeline shows a burst of activity in late May 2025, when roughly 15 reviews posted within 10 days. Several of these come from single-review Google accounts with brief text ('Great company!' or 'Great service'). This pattern is common with new franchise locations building their review base and does not by itself indicate fake reviews, but the 5.0 rating should be interpreted in the context of this low volume and clustered timing.
Jimmy McDaniel (owner/operator — positive across 15+ reviews). Drew (technician — positive, praised by Eddie Petzke and Antonio Pagan for repeat-customer reliability).
Ask for Jimmy by name when you call. Reviewers consistently describe fast response, honest pricing, and follow-through. Because this is a newer operation with a small review count, get a written scope of work and timeline before signing. For mold jobs, get an independent test first since they do both testing and remediation.
Keep in mind
- This company does both mold testing and mold remediation. That creates a financial incentive to find mold and then sell the fix. Consider getting an independent mold assessment before committing to their remediation work.
- The mold removal page on their website reuses the exact same five-step process description as the water damage page, including steps like 'water removal' and 'drying.' This suggests the mold-specific process description has not been tailored and may not reflect their actual mold remediation workflow.
- With only 34 reviews, the 5.0-star rating has not been tested by volume. A single negative experience could shift the picture meaningfully.
- A notable cluster of 5-star reviews arrived in late May 2025, several from single-review accounts. This does not prove anything, but it is a pattern worth being aware of.