Provider profile
OCI Restoration
Provider snapshot
What this listing says
Triangle homeowners dealing with mold after water damage who want one company to handle testing, remediation, and the full rebuild through OCI's parent construction firm.
Best for
- Triangle homeowners who want mold remediation and the resulting rebuild handled by a single company rather than juggling separate contractors.
- Insurance-claim situations where you need a restoration company that documents to Xactimate standards and talks directly to your adjuster.
- After-hours water emergencies in Raleigh, Cary, or Durham where a fast dispatch matters — multiple reviewers confirm late-night and weekend arrivals.
- Commercial property managers and landlords who need fast turnaround — one reviewer described OCI dispatching same-day for an odor emergency at a rental property.
- Homeowners who discovered mold growth following a water heater leak, pipe burst, or storm damage and need the source fixed alongside the mold removal.
About this company
OCI Restoration operates out of Raleigh as the restoration arm of Onofrio Construction, a family-owned contracting company. That parent relationship is the headline: when OCI handles mold remediation or water extraction, the same organization rebuilds the drywall, flooring, and cabinetry afterward. Most restoration outfits hand off the reconstruction to a third party. OCI keeps it under one roof.
Andy Onofrio, a U.S. Marine Corps veteran, founded OCI after Onofrio Construction kept getting called to emergencies. The company holds IICRC certifications in water damage restoration (WRT), applied structural drying (ASD), applied microbial remediation (AMRT), and fire and smoke restoration (FSRT). They document jobs to Xactimate standards and coordinate directly with insurance carriers. The mold remediation page on their website is actually a service area page rather than a detailed mold process breakdown, so the specific equipment and containment methods they use for mold work remain unclear from their public materials.
OCI claims a 10-minute average emergency response time and dispatches across 11 Triangle cities including Raleigh, Cary, Durham, Chapel Hill, Apex, and Wake Forest. They hold NC General Contractor License 67743 and an SC license as well. The team listed on their website includes a senior project manager (Rusty Lindamood), VP of sales (Dustin Bradford), mitigation manager (Andre Iglesias), dispatch manager (Staci Green), and multiple estimators and project managers.
With a 5.0-star Google rating across 66 reviews, OCI sits at the top of the scale. That said, most of those reviews landed in the company's first year of operation, and the volume is still building. The praise is remarkably consistent: fast arrival, clear communication, one team handling everything.
Services
Service area
OCI Restoration is headquartered at 8804 Gulf Ct, Suite H, Raleigh, NC 27617. They list 11 Triangle cities on their service area page: Raleigh, Cary, Durham, Chapel Hill, Apex, Wake Forest, Holly Springs, Fuquay-Varina, Morrisville, Garner, and Knightdale. The website header says "Proudly Serving the State of North Carolina," but the actual named coverage is the Raleigh-Durham Triangle metro.
Review consensus
Dustin Bradford is mentioned by name in roughly half the positive reviews, with consistent praise for explaining damage clearly, responding quickly, and following up throughout the project. Rusty Lindamood draws praise for hands-on project management — one reviewer noted he oversaw a full mold remediation job and "made sure all my needs were met." Daniel earned praise from two reviewers for storm damage work. Dana and Joel Barns each received multiple mentions for on-site work. Several reviewers highlight fast emergency response, including late-night and weekend arrivals. The start-to-finish model — where OCI handles both mitigation and reconstruction — is the most frequently praised structural feature.
1 found across 66 total reviews at 5.0★. The single 1-star review (from Navane Woods, a Local Guide with 17 reviews) alleges OCI covered up mold with sealers instead of proper disposal, lists OSHA violations including failure to provide fall protection, and claims unlicensed activity. The owner's response is combative rather than conciliatory, calling the review part of "your pattern of bad reviews from restoration companies that fire you" and stating the allegations are "completely false." This exchange reads like a dispute with a former subcontractor or worker, not a customer complaint — the reviewer uses industry-insider language ("BIO clean up's," "remediation work," "stop-work orders") and the owner's phrasing ("companies that fire you") implies a business relationship gone bad. The 3-star review from Matthew Walker (a Local Guide with 65 reviews) says only that OCI "completed the mitigation portion" with "fast response" — brief but not negative. No owner response on that one.
Dustin Bradford's name appears in an unusually high proportion of reviews for a VP of Sales — he seems to function as the primary point of contact from initial call through project completion. This is a strength if you get Dustin, but it also suggests the company's reputation is heavily tied to one person. The owner response rate on negatives is 50% (1 of 2), and the one response was defensive rather than resolution-oriented. A few reviews (Dana Jones, Ralph Lindamood, Noah Bradford) share surnames with listed OCI staff, which is worth noting but not unusual for a small family-run operation.
Dustin Bradford (VP of Sales — praised in ~15 reviews for responsiveness, explanations, and follow-through). Rusty Lindamood (Senior Project Manager — praised for overseeing mold remediation and floor work). Daniel (crew member — praised for storm damage work and answering questions). Dana (crew member — praised for timeliness and efficiency). Joel Barns (Project Manager — praised for crawl space and hands-on work). Andy Onofrio (Owner — praised for responsiveness and initiating assessments). Jordan (crew member — praised for water damage response). Juan (crew member — praised for water damage response). Guillermo (crew member — praised for teamwork). JD (crew member — praised for kicking off projects). Matthew (crew member — praised for efficiency). Adam (crew member — praised for mold remediation work). Mike (crew member — praised for emergency tarp and drying equipment). Tim (crew member — praised by one reviewer). Navane Woods (1-star reviewer) alleged improper practices but owner response suggests a disgruntled former worker.
Ask for Dustin Bradford as your point of contact — his name appears more than any other across OCI's reviews, and the praise for clear communication and fast response is consistent. Because OCI does both testing and remediation, bring your own independent mold test results or request that a third-party inspector handle clearance testing after the work. The company is young but has built a strong early reputation on fast response and single-company accountability through its construction parent.
Keep in mind
- OCI does both mold testing and mold remediation. That creates a conflict of interest — the same company that tells you mold exists also profits from removing it. Consider getting an independent mold test before signing a remediation contract.
- OCI is a restoration company first, not a mold-only operation. Mold remediation is one service alongside water, fire, storm, and reconstruction. If you need a company that focuses on mold as its core work, this is not that.
- Their mold remediation webpage redirects to a general service area page with no detail on containment methods, equipment, or remediation process. Ask specifically about how they handle containment and post-remediation clearance testing.
- The website claims service across "the state of North Carolina," but the actual service area page lists 11 Triangle cities. Confirm coverage if you are outside the Raleigh-Durham metro.