Provider profile

Green Home Solutions of Raleigh (NC)

Raleigh, NC / 5 rating / 86 reviews / Water damage restoration service

GH

Provider snapshot

What this listing says

Raleigh-area homeowners who want a mold-focused franchise using plant-based enzyme treatments instead of harsh chemicals, with crawl space encapsulation as a strong secondary service.

Plant-based enzyme treatmentCrawl space encapsulationIn-house testingProbiotic air purification
Base location Raleigh, NC
Provider type Restoration company
Public reviews 5 from 86 reviews

Best for

  • Homeowners in Raleigh, Durham, or Chapel Hill dealing with mold who prefer plant-based treatments over chemical solutions.
  • Property managers and real estate agents who need a dependable vendor for quick-turnaround mold assessments before closings.
  • Homeowners with crawl space moisture problems who want encapsulation with remote dehumidifier monitoring.
  • Commercial properties like churches, schools, and healthcare facilities needing indoor air quality services.
  • Homeowners who want before-and-after photo documentation and third-party post-treatment testing.

About this company

Green Home Solutions of Raleigh is a franchise location based in Fuquay-Varina, NC, owned by Justin Crawford. The company focuses on mold remediation and indoor air quality rather than general restoration. Their defining feature is a plant-based enzyme product called Oceanic, an EPA-registered formula that breaks down mold at the molecular level. They claim this approach allows remediation with little to no demolition of building materials.

The company uses infrared cameras to locate moisture sources, containment barriers, negative air systems, HEPA vacuums, and air scrubbers during remediation. They also offer a probiotic air purification treatment, crawl space encapsulation with remote dehumidifier monitoring, HVAC duct cleaning, and indoor disinfection. They recommend third-party verification testing after treatment. One notable limitation: they do not perform drywall, flooring, or other structural repairs after remediation, instead referring customers to outside contractors.

Green Home Solutions is a national franchise brand under OnAxis Franchising Group. The parent brand claims 25 years of experience across thousands of residential and commercial buildings. This Raleigh franchise serves Raleigh, Durham, Chapel Hill, and surrounding areas, working with homeowners, property managers, real estate agents, healthcare facilities, and schools.

5.0 stars across 86 Google reviews is unusual for any mold company, and especially notable because several reviewers are repeat customers. James K Parker Jr. used them twice for a church, Karen Brown had two homes encapsulated, and Adam Ward mentions multiple occasions. Real estate agents and property managers specifically name John and Justin as reliable vendors they call on repeatedly.

Services

Mold remediationmold testingair quality testingindoor odor removalcrawl space encapsulationHVAC duct cleaningindoor disinfectionprobiotic air purification

Service area

Green Home Solutions of Raleigh operates from Fuquay-Varina, NC 27526. They serve Raleigh, Durham, Chapel Hill, and surrounding areas. Fuquay-Varina is about 20 miles south of downtown Raleigh, and Durham and Chapel Hill are farther northwest, so response times to the full service area will vary.

Review consensus

What reviewers praise

John draws the most praise across reviews, named by real estate agents and homeowners for honest assessments, clear communication, and willingness to show up on short notice (including holidays). Justin earns trust for transparent pricing and thorough crawl space evaluations. Blake leads the field crew and gets praised repeatedly for crawl space encapsulation work and emergency moisture response. Multiple reviewers highlight that the team did not try to upsell unnecessary work. Amanda Brennan specifically notes they gave a more honest assessment than a competitor who tried to scare her into unnecessary remediation. Before-and-after photos are a repeated positive, with Elizabeth Young and others calling them out specifically.

What low reviews reveal

1 found across 86 total reviews at 5.0★. One reviewer, Jalees Ahmad (a Local Guide with 16 reviews), gave 2 stars in September 2025 for high pricing and frustration that the company does not handle drywall and flooring repairs after remediation. He acknowledged the mold treatment work itself was acceptable. The owner responded within a day with a detailed rebuttal, noting they accommodated an urgent weekend request, rearranged schedules, and that pricing and scope were agreed upon before work began. The owner explained their deliberate business decision not to do remodels. The disagreement centers on expectations around scope rather than quality of mold work.

Pattern worth noting

The sole negative review reveals a structural gap in their service model: they handle mold treatment but not the reconstruction that often follows. Every other reviewer rates them 5 stars, and the owner's response to the one complaint was personalized and detailed rather than templated. Several reviewers are repeat customers or referral sources (real estate agents, property managers), which suggests consistent service across multiple engagements.

Named staff

John (general manager/assessor — positive across multiple reviews for honest assessments, clear communication, and responsiveness). Justin Crawford (owner — positive for transparent pricing, thorough crawl space evaluations, and good communication). Blake (field technician/crew lead — positive for crawl space encapsulation, emergency moisture response, and polite demeanor). Cameron (field technician — positive for crawl space work). Ian (field technician — positive for crawl space work and basement cleanup). Tom (field technician — positive for crawl space installation work).

Bottom line

Ask for John if you need a mold assessment or are a real estate agent on a deadline. For crawl space work, Blake's crew has a strong track record. Get a separate quote for any drywall or flooring repairs before committing, since Green Home Solutions will not handle that part and you will need to coordinate a second contractor.

Keep in mind

  • Green Home Solutions does both mold testing and mold remediation, which creates a conflict of interest. They may identify a problem and then sell you the fix. Ask for an independent test from a separate lab if you want an unbiased assessment.
  • They do not perform drywall, flooring, or other structural repairs after remediation. You will need a separate contractor to restore surfaces they remove during treatment, which adds coordination and cost.
  • This is a franchise location, not an independent local company. Service quality depends on the local owner-operator (Justin Crawford) rather than the national brand.
  • Dryer duct cleaning is listed on the website but at least one reviewer was told it is not offered as a standalone service. Confirm availability if that is your primary need.
  • Their address is in Fuquay-Varina, about 20 miles south of downtown Raleigh. Response times to northern parts of their service area (Durham, Chapel Hill) may vary.