Provider profile
Jenkins Restorations
Provider snapshot
What this listing says
Charlotte-area homeowners dealing with water damage that has led to mold growth, where an employee-owned restoration company with 24 locations can handle mitigation through reconstruction under one contract.
Best for
- Charlotte metro homeowners who need mold remediation tied to water damage, especially when the same crew can handle mitigation through final repairs.
- Property owners whose insurance company referred them for restoration work and want a single contractor from demolition to reconstruction.
- Commercial property managers in the Charlotte area needing mold or water damage response with direct insurance coordination.
- Homeowners who want an employee-owned company where the technicians have a direct stake in the quality of work.
About this company
Jenkins Restorations operates out of Charlotte as one of 24 offices across 13 states. Mold remediation is one piece of a broader restoration operation that also covers water damage, fire damage, storm damage, and full reconstruction. They handle both residential and commercial properties.
On the mold side, they use containment with negative air pressure, HEPA air scrubbers, commercial dehumidifiers, and antimicrobial treatments including a plant-based anti-microbial. They also offer soda blasting and dry ice blasting for mold embedded in porous materials. The company holds IICRC credentials and says typical mold jobs run 3 to 7 days.
Jenkins has been in business since 1975 and is employee-owned, which means the people doing the work have a financial stake in the outcome. The Charlotte office covers the metro area including Concord, Huntersville, Matthews, Gastonia, and Mooresville, among other surrounding cities.
At 4.7 stars across 218 Google reviews with zero negatives in the last 18 months, this is a strong track record for a restoration company. Most reviews focus on water damage and reconstruction rather than mold specifically, but at least one reviewer confirmed Jenkins handled both mold mitigation and damage repair through an insurance referral.
Services
Service area
Jenkins Restorations is headquartered for this market at 7606 Whitehall Executive Center Dr, Suite 500, Charlotte, NC 28273. They serve the Charlotte metro area including Concord, Cornelius, Gastonia, Huntersville, Indian Trail, Kannapolis, Matthews, Mint Hill, Mount Holly, Mooresville, Pineville, Stallings, and Waxhaw. The company has 24 locations across 13 states, so resources may extend beyond the local office.
Review consensus
Corey Pitts is the most frequently named employee, appearing in over a dozen reviews for water mitigation work. Reviewers describe him as communicative, knowledgeable, and attentive. Bryce and Landon often work together and draw praise for fast response times and clear explanations of the mitigation process. Garrett Hammond gets credit for fire and storm response work. Johnny Vazquez is praised for interior drywall and painting. Martin Lambooy and Robert Jordan are highlighted as responsive project managers. Multiple reviewers note same-day or next-day response, willingness to explain the process step by step, and respectful treatment of the home.
0 found across 218 total reviews at 4.7★. No negative reviews from the last 18 months appear in the data. The overall 4.7-star rating across 218 reviews suggests earlier complaints exist but fall outside the recency window.
The review volume is heavily weighted toward water damage mitigation and reconstruction. Only one reviewer (G. Wyatt) explicitly mentions mold mitigation. This does not mean mold work is rare, but it does mean the review evidence is thinner for mold-specific outcomes than for water and fire restoration.
Corey Pitts (mitigation technician -- positive, most frequently mentioned). Bryce (mitigation technician -- positive, often paired with Landon). Landon (mitigation technician -- positive, often paired with Bryce). Garrett Hammond (project manager/mitigation lead -- positive). Mike Tice (project manager/repairs -- positive, commercial work). Johnny Vazquez (drywall and painting -- positive). Robert Jordan (project manager -- positive). Martin Lambooy (project manager -- positive). Ben (repairs/remodel lead -- positive). Andrei (pack-out/contents team -- positive). Andre Mora (contents supervisor -- positive). Pat Smith / Patrick Smith (construction/commercial -- positive). Rene (mitigation/repairs -- positive). Nate (packing -- positive). Vinny (flooring/drywall -- positive). Felipe (flooring/drywall -- positive). Charles (general contractor -- positive). Nehemiah (general contractor -- positive). Arron Hanson (technician/insurance liaison -- positive). Armando (technician -- positive).
Jenkins Restorations has an unusually clean recent review history for a company this size. If you hire them for mold work, ask specifically for the mitigation team that reviewers name most often -- Corey Pitts, Bryce, or Landon. Since mold-specific reviews are scarce, ask the Charlotte office for references from past mold remediation clients before committing.
Keep in mind
- Jenkins does both mold testing and mold remediation. A company that finds the mold and then profits from removing it has a financial incentive to find more. Get an independent inspection before signing a remediation contract.
- This is a national restoration company with 24 offices. The Charlotte team gets strong reviews, but your experience depends on which crew is assigned. Ask who specifically will handle your job.
- Most of their reviews and visible expertise center on water damage restoration and reconstruction. Mold remediation is a smaller part of their business. Ask how many mold-specific jobs the Charlotte office has completed in the past year.
- Their service area claims span well beyond Charlotte proper. If you are in an outlying city like Gastonia or Kannapolis, confirm response times before booking.