Provider profile
Green Home Solutions of Upper Westchester/Ossining (NY)
Provider snapshot
What this listing says
Upper Westchester homeowners who want a plant-based mold treatment approach and a franchise team led by Erik, Stephen, and Jeff with a perfect 5.0-star record across 82 reviews.
Best for
- Homeowners in Upper Westchester, White Plains, Scarsdale, Croton, or Bedford dealing with basement or attic mold who want a non-chemical remediation approach.
- Buyers in a real estate transaction who need a fast mold assessment and may not actually need remediation, since this team has a pattern of telling people when work isn't necessary.
- Property managers or healthcare facilities looking for a franchise-backed mold and disinfection service with EPA-registered products.
- Homeowners who want detailed explanations and patience with questions rather than a quick in-and-out remediation job.
About this company
Green Home Solutions of Upper Westchester is a franchise location serving Ossining, White Plains, Scarsdale, Croton, and Bedford in Westchester County, NY. Owner Mike Harlow runs this location, which operates as part of the national Green Home Solutions franchise system (OnAxis Franchising Group). They handle mold remediation, air quality testing, odor removal, indoor disinfection, and probiotic air purification for both residential and commercial properties.
What stands out here is their plant-based, EPA-registered treatment approach. Rather than traditional chemical treatments, they use a proprietary enzyme-based solution that breaks down mold at the protein level. Their website claims this means even dead mold is unable to trigger allergic reactions, which differs from conventional remediation where dead material can still cause symptoms. They also use infrared technology during inspections to locate moisture sources, and they send air samples to third-party labs for testing. They claim 25 years of experience at the franchise-system level.
The franchise is locally operated by a small core team. Reviews consistently name Erik, Stephen, and Jeff as the people who show up to do the work. Multiple reviewers note that these three were willing to tell them they didn't need remediation when the problem didn't warrant it, which is unusual for a company that profits from selling remediation services.
A perfect 5.0-star rating across 82 Google reviews is rare for any service company. Zero negative reviews in the last 18 months, and the review volume spans from 2021 through early 2026. The consistency across years and across different reviewers, including multiple Local Guides and reviewers with substantial review histories, suggests this is a genuinely well-run operation rather than a statistical fluke.
Services
Service area
Based in Upper Westchester, NY (Ossining area, ZIP 10562). They serve White Plains, Scarsdale, Croton, Bedford, and surrounding Westchester County areas. The service area appears focused on upper and central Westchester County.
Review consensus
Erik is the most frequently named person across reviews, praised repeatedly for honesty, knowledge, and willingness to advise homeowners against unnecessary work. Stephen and Jeff round out the core team and receive similar praise. Multiple reviewers specifically highlight that Erik told them they didn't need remediation and instead provided prevention tips and dehumidifier recommendations. Lisa Hertz, a repeat customer across three different houses, called them meticulous and extraordinarily hard working. Harry Kaufman, a homeowner of 40 years, rated it among his few excellent contractor experiences. Reviewers consistently note the team's responsiveness, punctuality, and willingness to answer extensive questions.
0 found across 82 total reviews at 5.0★. No negative reviews to analyze. Every one of the 82 reviews is 5 stars.
The most striking pattern is the number of reviewers who say the team told them they didn't need remediation. Robert Beiderman called twice thinking he had mold and was told both times he was wrong. Adam L. reports Erik insisted there was no issue and gave free tips instead. Jason Redman says Erik didn't try to sell him on something big. For a company that profits from remediation work, consistently turning away revenue suggests either genuine integrity or a long-game referral strategy. Either way, the buyer benefits.
Erik (owner/operator — overwhelmingly positive, named in 40+ reviews for honesty, knowledge, and willingness to decline unnecessary work). Stephen (co-owner/technician — consistently positive, praised for thoroughness and communication). Jeff/Jeffrey (technician/assessor — consistently positive, praised for responsiveness, patience, and detailed explanations). Blake (technician — positive, one recent review praising professionalism and communication).
With 82 reviews and a perfect 5.0-star average, this is one of the strongest review profiles you'll find for a mold remediation company. Ask for Erik by name if you want a straight assessment. Get an independent post-remediation test from a separate company to offset the conflict of testing and remediating, but the team's track record of turning away work they consider unnecessary is a strong credibility signal.
Keep in mind
- They do both testing and remediation, which creates a financial incentive to find problems they can then fix. Ask for a third-party post-remediation clearance test from an independent company.
- This is a franchise operation, not an independent local company. The plant-based products, processes, and brand are controlled by the national franchisor (OnAxis Franchising Group). If the franchise changes hands, the team you're hiring may change.
- Their website lists crawl space encapsulation and HVAC duct cleaning as services, but the details on how they perform these are thin. Ask specifically about the scope and process for anything beyond mold remediation.
- Hours are Monday through Friday, 7 AM to 5 PM. If you have a weekend or after-hours mold emergency, availability may be limited despite the website mentioning 24/7 phone access.