Provider profile

Abate Pro

Saratoga Springs, NY / 5 rating / 27 reviews / Water damage restoration service

AP

Provider snapshot

What this listing says

Capital Region homeowners dealing with water emergencies or mold tied to water damage, where Abate Pro's 24/7 response and in-house rebuild crew can handle the full job from extraction through reconstruction.

24/7 emergency responseIn-house rebuildInsurance claim help
Base location Saratoga Springs, NY
Provider type Restoration company
Public reviews 5 from 27 reviews

Best for

  • Homeowners in Saratoga Springs, Clifton Park, Albany, or Glens Falls who need same-day water extraction and drying after a pipe break, flood, or sewage backup.
  • Property owners who want one company to handle both the emergency mitigation and the reconstruction afterward, rather than coordinating two contractors.
  • Landlords and property sellers dealing with mold that needs removal before a sale or lease turnover, where the company has handled similar jobs according to reviews.

About this company

Abate Pro is a locally owned restoration company based in Saratoga Springs that handles water damage, mold remediation, fire damage, sewage cleanup, and trauma cleanup across New York's Capital Region. They hold IICRC certification and a New York State mold remediation license, and they run crews around the clock for emergencies.

What stands out is that they handle the full cycle in-house: emergency extraction, drying, mold removal, and reconstruction. Reviewers consistently mention that the same company did the rebuild after the mitigation work, which is not always the case with restoration outfits. Their mold remediation page describes containment, HEPA vacuuming, air scrubbers, and antimicrobial treatment. They also note that New York State requires a separate company to perform the mold inspection before remediation begins, and they say they can recommend an inspector.

Services

Water damage restorationmold remediationfire damage restorationsewage cleanuptrauma cleanupflooded basement cleanupburst pipe repairwater extractiondehumidification and dryingreconstruction and rebuild

Service area

Headquartered in Saratoga Springs, NY. Serves six counties across the Capital Region: Saratoga County (Saratoga Springs, Ballston Spa, Clifton Park, Malta, Wilton, Mechanicville), Albany County (Albany, Latham, Colonie, Delmar), Schenectady County, Warren County (Glens Falls, Queensbury, Lake George), Washington County (Greenwich, Cambridge), and Rensselaer County (Troy, East Greenbush). Claims to cover the entire Capital Region.

Review consensus

What reviewers praise

Dan is the most frequently named crew member, appearing in at least eight reviews spanning 2022 through 2025. Reviewers credit him with leading assessments, coordinating insurance paperwork, and running field crews. Rob appears in five reviews for both water damage and mold remediation work, including one where a reviewer said Rob handled the insurance process and set up the rebuild after a hot water tank failure. Josh shows up in three reviews for water and sewage jobs. Reviewers consistently highlight two things: fast response times (multiple people mention arrival within an hour, including on weekends and at night) and help navigating insurance claims. Several reviewers mention that crews documented damage with photos and moisture readings.

What low reviews reveal

0 found across 27 total reviews at 5.0★. (0 found across 27 total reviews at 5.0★) No negative reviews exist in the last 18 months. The company has a perfect 5.0 rating with no 1-star, 2-star, or 3-star reviews in the dataset.

Pattern worth noting

Several recent 5-star reviews (Anthony Johnson, Ricky Kelley) end with the cryptic tag "kpm" or "Kpm," and multiple reviews from May 2026 and March 2025 were posted on the same day in clusters. This could reflect the company asking satisfied customers to leave reviews in batches, which is a common practice. It does not invalidate the reviews, but it means the 5.0 average may not reflect the full range of customer experiences.

Named staff

Dan (field lead, insurance coordination — praised in 8+ reviews). Rob (crew member, insurance liaison — praised in 5 reviews). Josh (crew member, water/sewage — praised in 3 reviews). James (crew member — praised in 3 reviews). Jake (crew member — praised in 2 reviews). Jeff (crew member — praised in 1 review). Evan (crew member — praised in 1 review). Jason (crew member — praised in 1 review). Liam (crew member — praised in 1 review). Joe (crew member — praised in 1 review). Brody (crew member — praised in 1 review). Marty (crew member — praised in 1 review). Tom (crew member — praised in 1 review).

Bottom line

Every review in the dataset is positive, and the recurring staff names suggest a stable crew. Ask for Dan if you want someone who will walk you through the insurance side. The lack of any negative reviews is unusual for a company with 27 reviews — ask for references from jobs similar to yours so you can speak directly with past customers.

Keep in mind

  • Abate Pro does both mold testing and mold remediation. Their website says New York requires a separate inspector, but confirm they are not performing both roles on your project. Having the same company test and remediate creates a financial incentive to find problems.
  • The service area spans six counties across the Capital Region. If you are on the outer edges — Washington County, southern Rensselaer County — confirm response times before booking, especially for emergencies.
  • All 27 Google reviews are 5-star, with zero negatives. Several recent reviews end with the same tag ("kpm") and come from accounts with few other reviews. This does not mean the reviews are fake, but the pattern is worth noting.