Provider profile
Restoration Pros NY
Provider snapshot
What this listing says
Long Island homeowners dealing with water damage emergencies who want a single restoration company to handle extraction, drying, mold remediation, and reconstruction under one roof.
Best for
- Long Island homeowners in Suffolk or Nassau County who need water extraction and drying after a flood, burst pipe, or sewage backup.
- Homeowners who discover mold after water damage and want one company to handle both the water mitigation and the mold remediation without coordinating multiple contractors.
- Anyone dealing with a weekend or holiday emergency who needs same-day response on Long Island.
- Homeowners who want help navigating the insurance claims process, since this company bills insurers directly and walks customers through coverage expectations.
About this company
Restoration Pros NY is a full-service restoration company based in Ronkonkoma, Long Island. They handle water damage, mold remediation, fire damage, storm damage, sewage backup, biohazard cleanup, and reconstruction. Mold is one piece of a broader restoration operation, not their sole focus.
Their mold page describes a process of sealing off affected areas, wetting down materials before removal to limit airborne spread, bagging removed materials, and treating surfaces with disinfectant. They mention HEPA filtration and containment as part of their mold work. The owner takes continuing education courses annually, and they claim IICRC-certified technicians on staff. They bill insurance companies directly, which several reviewers confirm simplified the claims process.
The company is owner-operated by Jason Kalikow, who personally handles many service calls and estimates. Multiple reviewers describe him showing up within an hour of a call, including weekends and holidays. One reviewer noted that Jason and George assessed minor damage and told her to handle cleanup herself rather than paying for unnecessary service, refusing a tip afterward.
4.9 stars across 66 Google reviews with zero negative reviews in the last 18 months is unusually clean. The review volume is modest, but the consistency and the number of detailed accounts describing specific interactions suggest genuine customer satisfaction rather than inflated numbers.
Services
Service area
Based in Ronkonkoma, NY (Suffolk County). They serve across Long Island including both Nassau and Suffolk counties. Specific cities listed on their website include Babylon, Brookhaven, Massapequa, Huntington, Smithtown, Patchogue, Islip, Riverhead, Bethpage, Garden City, Commack, and Westhampton Beach, among others. The service area is broad but consistent with a company running branded trucks across Long Island.
Review consensus
Jason Kalikow (owner) is the most frequently named person across reviews. Reviewers consistently describe him arriving quickly, often within an hour, including weekends and holidays. Multiple reviewers highlight his communication during the job and his willingness to explain the insurance process. George is named in several reviews as hands-on and reliable during both water damage and fire damage jobs. One reviewer (Helen Long) noted Jason spent significant time explaining mold remediation and IICRC certification even though the caller could not hire him. Suzan Dobreuenaski described Jason and George advising against unnecessary work and refusing a tip. Nicole is named once for compassionate service during a boiler-related flood.
0 found across 66 total reviews at 4.9★. No negative reviews found in the last 18 months. There are zero 1-star, 2-star, or 3-star reviews in the recent window to analyze.
A notable number of reviews (roughly a third) are ratings-only with no written text. Several of these come from single-review accounts. Bryan Kalikow left a 5-star review and shares the owner's surname, which may indicate a family connection. None of this is disqualifying, but it means the effective sample of detailed feedback is smaller than the review count suggests. The detailed reviews that do exist paint a consistent picture of fast response, honest assessments, and owner involvement in day-to-day work.
Jason Kalikow (owner — positive, named in 15+ reviews for fast response, communication, insurance guidance, and honest assessments). George (crew member — positive, named in 4+ reviews for hands-on work on water damage, fire damage, and puffback jobs). Nicole (crew member — positive, named once for compassionate service during a boiler flood).
If you hire Restoration Pros NY, ask for Jason directly and get your mold assessment scope in writing before agreeing to remediation. The review record is strong but thin on detail, so ask for references from recent mold-specific jobs. The company's strength is clearly emergency water damage response, where Jason's fast turnaround and insurance guidance are well-documented.
Keep in mind
- They do both mold testing and mold remediation. That means the same company telling you that you have a mold problem is also the one billing you to fix it. Consider getting an independent mold assessment before committing to remediation work.
- This is primarily a water damage and general restoration company. Mold work is part of their service menu, not their sole specialty. If you have a mold-only situation with no water damage, ask how many standalone mold jobs they handle per month.
- Their service area covers all of Long Island, Nassau County, and Suffolk County, which is a large territory. Confirm response times for locations far from their Ronkonkoma base.
- Many reviews lack detail or text entirely. Of 66 reviews, a significant portion are ratings-only with no written feedback, which limits what you can learn from the review record.