Provider profile

Moldbusters

Ronkonkoma, NY / 4.9 rating / 30 reviews / Water damage restoration service

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Provider snapshot

What this listing says

Long Island homeowners dealing with basement mold or water damage who want a mold-focused firm with a Certified Indoor Environmentalist on staff and 8,000+ completed projects.

In-house air testingInfrared camera inspectionWater damage restorationHVAC duct cleaning
Base location Ronkonkoma, NY
Provider type Restoration company
Public reviews 4.9 from 30 reviews

Best for

  • Suffolk County and Hamptons homeowners who need mold removal from basements, attics, or crawl spaces.
  • Buyers who want testing and remediation handled by a firm with indoor air quality roots rather than a general restoration company.
  • Property owners dealing with water damage who want mold assessment and cleanup under one contract.
  • Commercial building owners on Long Island who need HVAC hygiene reports or air duct cleaning alongside mold work.

About this company

Moldbusters is a Long Island mold and indoor air quality company headquartered in Ronkonkoma, with additional offices in Easthampton, Southampton, Syosset, and Manhattan. What sets them apart from other restoration companies in the area: they started as an air duct cleaning and indoor air quality firm in 1989, then added mold remediation in 2002. They are not a general contractor who added mold to the menu. They have a Certified Indoor Environmentalist on staff, which is uncommon on the east end of Long Island.

Their service list is broad but internally consistent. They do mold testing, remediation, water damage restoration, air duct cleaning, infrared camera inspections, and HVAC hygiene reports. They also offer MRSA antimicrobial treatments and dehumidification system installation. The infrared camera work is worth noting because it helps locate moisture behind walls without tearing them open.

Robert Sindone founded the parent company, Indoor Air Care, in 1989. By 1995 it was one of the larger air duct cleaning operations in the tri-state area. The Moldbusters division launched in 2002 as a natural extension of their existing HVAC and air quality work. The company claims more than 8,000 completed projects, with 70% related to microbial issues. They serve both residential and commercial properties.

Moldbusters holds a 4.9-star rating across 30 Google reviews with no negatives in the last 18 months. That is an unusually clean record. The review volume is modest, but the consistency across nearly a decade of reviews suggests steady, reliable work rather than a burst of solicited feedback.

Services

Mold removalmold remediationmold air testingair quality testingwater damage restorationair duct cleaninginfrared camera inspectionbasement and crawlspace mold proofingHVAC mechanical hygiene reportsdehumidification systemsodor removaldisinfecting and sanitizing

Service area

Headquartered in Ronkonkoma, NY, with offices in Easthampton, Southampton, Syosset, and Manhattan. They serve Suffolk County, Nassau County, and the Hamptons, with claims of coverage across the broader tri-state area including NYC. Core coverage appears strongest across Long Island, particularly Suffolk County and the East End.

Review consensus

What reviewers praise

Tyler is the most frequently named staff member, praised for responsiveness, clear explanations, and following through on commitments. Jeff appears in multiple reviews as knowledgeable and flexible with scheduling. Rob (owner Robert Sindone) is praised for showing up personally, including one account of arriving within minutes of a late-night call during a rainstorm. Reviewers consistently mention fair pricing, clean work, and crews that finish on schedule. Several reviewers specifically note that Moldbusters felt like mold specialists rather than general contractors.

What low reviews reveal

0 found across 30 total reviews at 4.9★. No negative reviews found in the last 18 months. The company has maintained a spotless record across its 30 Google reviews.

Pattern worth noting

The absence of any negative reviews across 30 total is unusual. The review volume is modest relative to their claimed project count, which could mean most customers simply do not leave reviews. The positive reviews span from 2016 to 2024, which rules out a single burst of solicited feedback. Multiple Local Guides with established review histories appear among the positives, lending credibility to the sample.

Named staff

Tyler (sales/project coordination — positive). Jeff (project management — positive). Rob/Robert Sindone (owner — positive). Renzo (crew — positive). Enzo (crew — positive). Oscar (crew — positive). Rafael (crew — positive).

Bottom line

Moldbusters has no complaint history to flag. Ask for Tyler or Jeff as your point of contact based on reviewer consensus. Because they handle both testing and remediation, get your own independent test or ask them to separate those quotes so you can verify the scope of work.

Keep in mind

  • Moldbusters does both mold testing and mold remediation. That is a conflict of interest. The company that finds the mold also profits from removing it. Ask whether they will accept a third-party test result, or request that testing and remediation be quoted separately.
  • Their service area spans from Suffolk County to Manhattan. Confirm your location falls within their regular coverage and ask whether travel affects scheduling or pricing.
  • With 30 reviews over roughly eight years, the volume is low for a company claiming 8,000+ projects. Most customers do not leave reviews, but you will have fewer data points to evaluate them by.
  • They offer free inspections. Understand what the free inspection includes and where the paid work begins before scheduling.