Provider profile
American Restoration Solutions
Provider snapshot
What this listing says
Long Island homeowners and commercial property managers dealing with water, fire, or mold damage who want a single family-owned firm handling mitigation through rebuild under one contract.
Best for
- Long Island homeowners dealing with water damage from burst pipes, floods, or appliance failures who want one company to handle everything from extraction to rebuild.
- Commercial property managers needing large-scale emergency response -- they have the equipment and crew depth to deploy 20-40+ technicians for multi-floor losses.
- Homeowners after a fire who need contents packout, garment restoration, and structural cleaning handled by one firm rather than coordinating multiple vendors.
- Property owners who want their restoration company to defer mold testing to independent third parties rather than testing and remediating under the same roof.
- Insurance claimants who want help navigating the claims process -- multiple reviewers mention ARS handling insurance paperwork and carrier communication.
About this company
American Restoration Solutions is a family-owned restoration company headquartered in Plainview on Long Island. They handle water, fire, smoke, storm, and mold damage for both residential and commercial properties. Their pitch is "one call, full recovery" -- they manage mitigation, contents cleaning, packing and storage, and reconstruction all in-house rather than subcontracting pieces out.
What stands out is the breadth of in-house services. They run their own garment and textile cleaning operation, do commercial textile restoration, and handle contents packout and storage from their own facility. For mold work specifically, they defer all testing to independent third-party hygienists and only perform remediation after a clearance protocol is in place. They use HEPA air scrubbers, antimicrobial treatments, hydroxyl generators, and Clo2 gas for odor remediation. Their case studies show deployments of 20-40+ technicians for large commercial losses, including a Hyatt hotel in Texas and an 8-floor Manhattan office fire.
The company traces its family business roots back to 1964 -- over 60 years. They hold IICRC firm status and EPA Lead Safe designation. They work with all insurance carriers and offer insurance claim assistance including carrier negotiation. They also run an affiliate network and mitigation referral program for other restoration companies.
4.9 stars across 93 Google reviews is exceptionally strong, especially with zero complaints in the last 18 months. Multiple reviewers describe the same pattern: fast emergency response, a named project manager who stays in communication throughout, and clean jobsites. That consistency across dozens of reviews from different staff members suggests a well-run operation, not just one good employee.
Services
Service area
Headquartered in Plainview, New York on Long Island. Reviews and case studies confirm active work across Long Island, including Long Beach, Hewlett, and surrounding Nassau County communities. Case studies reference commercial jobs in Manhattan, the Bronx, central Texas, and Florida, and the website claims coverage across the Eastern United States. That broad claim likely relies on their affiliate network for locations outside the New York metro area.
Review consensus
Dan is the most frequently named staff member, appearing in at least 7 reviews spanning 2024-2026 as a project manager praised for communication, flexibility, and quality of work. Kevin draws praise for hands-on involvement and resolving issues personally. Russell is named in multiple reviews for guiding homeowners through the insurance and restoration process. Barry and his crews get credit for basement rebuilds and reconstruction quality. Greg, Andrew, Nick, Ben, Freddie, Frank, Anthony, Foster, Jocasta, Harold, and Spenser all appear in individual reviews with positive mentions. Reviewers consistently highlight fast emergency response times (often same-day or within an hour), clear communication throughout the project, and crews that clean up after themselves.
0 found across 93 total reviews at 4.9★. No negative reviews found in the last 18 months. Across 93 total reviews at 4.9 stars, the lowest rating is a single 4-star review from 2022 that was still positive, praising fast work and good repairs on flood damage.
The volume of named staff across reviews is unusual -- over a dozen different employees are called out by name with positive sentiment. This suggests the company culture produces consistent results across different project managers and crews, rather than depending on one standout individual. The review base skews toward water damage and fire recovery rather than mold-specific work, which reflects their primary identity as a full-service restoration company.
Dan (project manager -- positive, named in 7+ reviews for communication and quality). Kevin (owner/manager -- positive, praised for personal involvement and issue resolution). Kevin Lyons (named with Barry Lackington -- positive, available 24/7). Russell (project manager -- positive, guides clients through insurance process). Russell Deery (named specifically -- positive, timely and efficient). Barry (project manager/reconstruction -- positive, praised for basement rebuilds). Barry Lackington (named specifically -- positive, available 24/7). Greg (team member -- positive, supportive and helpful). Andrew (team member -- positive, helpful). Andrew Deutsch (named specifically -- positive, went above and beyond during storm response). Nick (crew/construction -- positive, named in multiple reviews for repairs). Ben (crew -- positive, fantastic to work with). Freddie (crew -- positive, fantastic to the last minute). Frank (crew lead -- positive, praised for restaurant fire cleanup and residential flood work). Anthony (crew lead -- positive, restored space back together). Foster (team member -- positive, helpful). Jocasta (office manager -- positive, accessible for questions). Harold (job site foreman -- positive, accessible for discussions). Spenser (crew -- positive, quick fire response). Auturo (construction/painting -- positive, excellent work). Maurico (crew -- positive, thanked for work). Jeff (crew lead -- positive, amazing cleanup). Danny (staff -- positive, knowledgeable and personable).
This is an unusually strong review profile for a restoration company. Zero complaints in 18 months across 93 reviews, with consistent praise for named staff at every level. If you are on Long Island and need water, fire, or mold restoration, ask for Dan or Russell as your project manager -- they appear most frequently with the most detailed positive feedback. Confirm your location is in their direct service territory, not affiliate coverage.
Keep in mind
- They claim to serve the "Eastern United States," which is a broad footprint. Their headquarters and most reviews are concentrated on Long Island. Ask whether your specific location falls within their direct service area or would be handled by an affiliate partner.
- Their website uses strong marketing language ("more in-house local services than any other national restoration company") that is difficult to verify. Judge their capabilities by the case studies and reviews, not the slogans.
- Mold remediation is one of many services they offer, not their sole focus. If you have a complex mold situation, ask how many mold-specific jobs they handle per month and who on staff holds mold-specific credentials.
- They run an affiliate and referral network. Confirm whether your job will be handled by ARS employees directly or by an affiliate company operating under their umbrella.