Provider profile
WetDry Carpet and Restoration
Provider snapshot
What this listing says
Rochester-area homeowners in Penfield, Brockport, or Victor who want the owner on-site for every carpet cleaning or mold job, with 24/7 water damage response.
Best for
- Homeowners in Penfield, Rochester, or surrounding Monroe County towns who need carpet cleaning or mold work from an owner-operator.
- Pet owners dealing with odor and stain buildup -- multiple reviewers specifically mention dogs and cats as the reason they called.
- Anyone with a water emergency who needs same-day or next-day extraction and drying, since the company runs a 24/7 response line.
- Buyers who want to deal directly with the person doing the work rather than a dispatcher or sales team.
About this company
WetDry Carpet and Restoration is an owner-operated cleaning and restoration company based in Penfield, NY, serving the greater Rochester area. Fred Fedorjaka founded the business and works every job himself, often with one helper. The company started in carpet cleaning and expanded into mold remediation and water damage restoration.
WetDry runs truck-mounted cleaning equipment and holds IICRC certification for water damage restoration. The mold remediation page describes their process as inspection, source identification, and removal, though the website does not list specific containment equipment or air sampling capabilities. They offer 24/7 emergency response for water damage.
This is a family operation. Fred's daughter Rebecca Fedorjaka joined the business after graduating from the University at Buffalo with a degree in business communication. The company is a NYS Licensed Contractor. Their service area stretches from Brockport to Williamson to Victor, covering much of the Rochester metro.
A perfect 5.0 stars across 81 Google reviews is unusual. That volume with zero negatives reflects a small operator who controls quality by doing the work personally. Multiple reviewers mention Fred by name and note he charges what he quotes.
Services
Service area
WetDry operates out of Penfield, NY, in Monroe County. Their website claims coverage from Brockport in the west to Williamson in the east and Victor to the south. This spans roughly 40 miles across the Rochester metro area.
Review consensus
Fred Fedorjaka gets named in the majority of reviews. Reviewers praise him for punctuality, fair pricing, and doing the cleaning himself. Several mention he arrived early or on the scheduled day without rescheduling. Repeat customers (Kristin White, Haley Sims, Jasmine Ottman, Amy Mahoney) confirm consistent quality across multiple visits. Reviewers with pets and heavy staining specifically note strong results. Haley Sims, a Google Local Guide with 23 reviews, hired WetDry twice for carpet cleaning and basement mold treatment. Cher Graham noted Fred and a co-worker arrived 15 minutes early and offered stain removal tips. Elaine Hall described Fred as helpful in moving furniture she could not move herself.
0 found across 81 total reviews at 5.0★. No 1-star reviews found in the last 18 months. With 81 total reviews at a 5.0 rating, every review in the dataset is 5 stars. There are no complaints to analyze.
The absence of any negative reviews across 81 ratings is statistically uncommon. It likely reflects the owner-operator model: Fred controls quality because he is the one doing the work. There is no franchise layer, no rotating crews, and no dispatcher gap between what is promised and what is delivered. Several reviewers (Stacey Eddy, Frank Orourke, A Kazmi) specifically note the owner did the work himself. This structure limits throughput but eliminates the crew-quality variance that drives complaints at larger companies.
Fred Fedorjaka (owner, carpet cleaning and mold remediation -- consistently positive across dozens of reviews). Julie (mentioned by reviewer Maddiecat as someone the family has known for years, positive context). Rebecca Fedorjaka (listed on website as daughter of Fred, business communication role).
Ask for Fred directly -- he is the owner and does the work. If you need mold remediation, get a separate mold test from an independent company before committing to their remediation work. For carpet cleaning, reviewers consistently report fair quotes honored at completion and fast turnaround.
Keep in mind
- WetDry does both mold inspection and mold remediation. That means the same company deciding you have a mold problem is the one billing you to fix it. Consider getting an independent mold test before or after their work.
- This is a one-person operation (Fred plus a helper). Scheduling depends on Fred's availability, and large or complex mold jobs may take longer than a multi-crew company would need.
- The website lists commercial office cleaning but the Google listing is categorized as a carpet cleaning service. If you need commercial mold work, confirm their experience with commercial-scale projects.
- Their service area claim spans Brockport to Williamson to Victor, which covers a wide swath of Monroe County and beyond. Confirm they will travel to your location without added fees.
- The website's mold remediation page does not describe specific containment or testing methods. Ask what equipment they use and whether they provide post-remediation clearance testing.