Provider profile
Bulovas
Provider snapshot
What this listing says
Long Island homeowners dealing with water, fire, or mold damage who want a single restoration company that handles everything from emergency board-up through reconstruction.
Best for
- Long Island homeowners in Nassau or Suffolk County who need emergency water extraction, fire cleanup, or mold removal handled by one company from start to finish.
- Anyone dealing with an insurance claim after property damage — multiple reviewers credit Bulovas with guiding them through the insurance process.
- Property owners with unusual cleanup needs like sewage backups, puffback and soot damage, dry ice blasting, or asbestos removal.
- Commercial property managers who need a single vendor for emergency restoration and ongoing maintenance services.
About this company
Bulovas Restoration is a full-service restoration company based in Patchogue, Long Island. They handle water damage, fire and smoke damage, mold removal, and a wide range of ancillary services including asbestos removal, sewage cleanup, and demolition. Their pitch is that they manage the entire process from emergency response through rebuild, including insurance paperwork.
What stands out is the breadth of services under one roof. They do dry ice blasting for smoke and soot, emergency board-ups, pack-out and storage, air duct cleaning, and even oil spill and hoarding cleanup. They also offer temporary power rentals, which is unusual for a restoration company. The website references IICRC credentials. They position themselves as an alternative to the contractor your insurance company recommends, with dedicated pages explaining why homeowners should choose their own restoration firm.
Rory, the owner, shows up in multiple reviews personally responding to emergencies and coordinating projects. Several reviewers describe him calling back within minutes and arriving with crews of 4-8 workers. The company serves Nassau and Suffolk counties across Long Island and operates 24/7, including holidays. One reviewer describes them responding to a septic issue on Christmas Eve.
A perfect 5.0 stars across 33 Google reviews is unusual. Every single review is 5 stars except one at 4 stars. Reviewers consistently praise the speed of response and the size of the crews deployed. Multiple repeat customers appear in the reviews, which suggests the ratings reflect genuine satisfaction rather than a small sample fluke.
Services
Service area
Bulovas is headquartered in Patchogue on Long Island's South Shore. They serve Nassau and Suffolk counties across Long Island. Their website lists service pages for locations as far east as the Hamptons and as far west as the New York City border.
Review consensus
Fast emergency response is the dominant theme. Multiple reviewers describe calls returned within 10-15 minutes and crews arriving within the hour, even late at night or on holidays. Rory, the owner, is named repeatedly for personally showing up and managing projects. Jose is praised as a go-to for emergencies and project management. Carlos, Matt, and Vincente appear in numerous reviews as reliable crew members. Abe Timsah is highlighted for daily check-ins and clear communication during a flood recovery. Reviewers also credit the company with making insurance navigation less stressful.
0 found across 33 total reviews at 5.0★. No 1-star or negative reviews found in the last 18 months. The only non-5-star review is a 4-star from Joey Rignola (November 2023) that was still positive, thanking the crew by name.
The near-unanimous praise across 33 reviews centers on two things: speed of deployment and the owner's personal involvement. Multiple reviewers are repeat customers who came back years later for a second loss, which is a strong signal. The crew names appearing across reviews are remarkably consistent — the same 10-15 names show up repeatedly, suggesting a stable workforce rather than a revolving door of subcontractors.
Rory (owner — praised for fast response, personal involvement, and insurance guidance). Jose (project manager — praised for emergency response and coordination). Carlos (crew — praised repeatedly across multiple reviews). Matt/Matthew (crew — named in many reviews for reliable work). Vincente/Vicente (crew — consistently named alongside Carlos and Matt). Mario (crew — praised across multiple reviews). Kyle Schwartz (crew — named for efficient same-day work). Abe Timsah (project coordinator — praised for daily communication and care). David/Dawid (crew — praised for work ethic). Michael/Mike (crew — praised for quality work). Gio/Gian Carlo (crew — named in several reviews). Sonny (crew — praised for explaining the process calmly). Ryan (project manager — praised for rapid response and guidance). Fabian (crew — praised for demo and rebuild work). Yobani/Jobamy (crew chief — praised for mold remediation and board-up work). Joe (crew — frequently named). Anthony (crew — praised for board-up work). Oscar (crew — praised for Christmas Eve response). Antonio (crew — praised for Christmas Eve response). AJ (crew — praised). Rodrigo (crew — praised). Jacob (crew — praised). Jess (crew — praised). Francisco (crew — praised). Shawn (crew — praised). Dan (project coordinator — praised for walking through options). Pete (crew — praised). Luis (crew — praised). John/Johnathan (crew — praised). Vicktor (crew — praised). Sandra (crew — praised). Emmanuel (crew — praised). Juan P (crew — praised). Edwin (crew — praised). Freddy (crew — praised). Dilma (crew — praised).
With zero complaints in the review record and consistent praise for the owner's involvement and crew reliability, Bulovas has an unusually clean track record. Ask for Rory or Jose when coordinating your project. The main thing to watch is the testing-and-remediation overlap on mold jobs — get a separate assessment if mold is your primary concern.
Keep in mind
- They do both mold testing and mold remediation, which is a conflict of interest. A company that finds the mold also profits from removing it. Consider getting an independent mold assessment before committing to their remediation work.
- The service list on their website is extremely broad — from snow removal to raccoon damage to crime scene cleanup. Ask whether they handle your specific need with their own crews or subcontract it out.
- With 33 reviews, the 5.0 rating is based on a relatively small sample. The company's embedded review widget shows 438 reviews, which may include reviews from other platforms or a broader listing.
- Their service area covers all of Long Island, but response times will vary depending on distance from their Patchogue headquarters on the South Shore of Suffolk County.