Provider profile
KPM Restoration
Provider snapshot
What this listing says
Newburgh and Orange County homeowners dealing with water emergencies or mold in older housing stock, from an independently owned restoration company headquartered in the Hudson Valley since 2017.
Best for
- Newburgh and Orange County homeowners who need a single company to handle water or mold emergencies through full reconstruction.
- Owners of historic or pre-war homes in Newburgh's East End or Montgomery-Grand-Liberty districts who need restoration that accounts for plaster, brick, and attached housing.
About this company
KPM Restoration is an independently owned restoration company in Newburgh, NY, with its headquarters in Mechanicville. They handle water damage, mold remediation, fire damage, sewage cleanup, trauma scenes, and full reconstruction — one company from emergency call through rebuild. They are not a franchise.
What stands out is their focus on Newburgh's older housing stock. The website specifically addresses brick townhouses, plaster walls, stone foundations, and shared-wall row houses — the kinds of buildings that make up Newburgh's historic districts. They hold a New York State mold remediation license under Article 32 and carry IICRC certifications including WRT, FSRT, AMRT, and ASD. Their site mentions thermal imaging for hidden moisture detection, containment, HEPA filtration, negative air pressure, dehumidification, antimicrobial treatment, hydroxyl generators, and air scrubbers. They document with Xactimate for insurance claims and say they respond within 60 minutes.
Services
Service area
KPM Restoration is headquartered in Mechanicville, NY, with a satellite office at 31 S Plank Rd in Newburgh. They serve the City and Town of Newburgh, all of Orange County including New Windsor, Cornwall, Walden, Middletown, Monroe, Warwick, Goshen, Washingtonville, Chester, and Highland Falls, plus Beacon in Dutchess County. They claim 60-minute response across this area.
Review consensus
Fast emergency response is the most common theme — multiple reviewers describe KPM arriving quickly after pipe bursts or floods, including one who called at 1 AM. Reviewers also highlight clear communication throughout the process. Named staff John, Jeff, Jake, Jim, Zack, and Charlie all receive praise by name. Brooke Salamida noted the team handled a burst pipe and had everything done within 24 hours. Tina Angione described them responding immediately to a pipe break across three floors. James Kennedy, a Local Guide with 42 reviews, praised them for helping from start to finish after a flood.
0 found across 19 total reviews at 5.0★. No negative reviews found in the last 18 months. With only 19 total reviews, all at 5 stars, there is no complaint data to analyze.
Several clusters of reviews were posted on the same dates — six reviews landed on December 12, 2025, and three on April 7, 2026. Many of these come from single-review accounts. This pattern is common with companies that actively solicit reviews after jobs, though it could also indicate coordinated posting. The review volume is too low to draw firm conclusions either way.
John (field crew — praised for being easy to work with during a pipe burst). Jeff (field crew — praised alongside John for a pipe burst response). Jake (field crew — praised for handling a flood). Jim (field crew — praised for helping with a house in Newburgh). Zack (field crew — praised alongside Jim for work on a house). Charlie (field crew — praised for a 1 AM basement drying response).
Every review is positive and multiple staff members get called out by name, which suggests a crew that communicates well on the job. The review volume is low and the review clustering is worth noting. If you hire KPM, ask for a written scope of work before remediation starts, and consider getting an independent mold assessment if mold is the primary issue.
Keep in mind
- KPM does both mold testing and mold remediation. That creates a conflict of interest — the same company diagnosing the problem profits from the fix. Consider getting an independent mold assessment before committing to their remediation scope.
- Their headquarters is in Mechanicville, roughly 90 miles north of Newburgh. The Newburgh office is a satellite location. Ask whether your job will be staffed by a local crew or one traveling from upstate.
- All 19 Google reviews are 5-star, which is a small and uniformly positive sample. There is no negative review data to evaluate complaint patterns or how the company handles problems.