Provider profile
1-800 of North and West
Provider snapshot
What this listing says
Suffolk County homeowners dealing with water damage or mold who want an owner-operated franchise that handles insurance claims and shows up on holidays.
Best for
- Suffolk County homeowners from Huntington to the North Fork who need water damage or mold work from a single company that manages the full process.
- Anyone dealing with an insurance claim for water or mold damage — this crew handles adjuster coordination and documentation as part of the job.
- Emergency situations including holidays and after-hours calls, based on multiple reviews describing same-day or middle-of-the-night responses.
- Commercial property managers with condos, office buildings, or apartment complexes needing water extraction or mold remediation.
About this company
1-800 WATER DAMAGE of North and West Suffolk & North Fork operates out of Nesconset, NY, serving communities across Suffolk County from Huntington Station to the North Fork. Owner Dave Kunze runs this as a franchise of the BELFOR-backed 1-800 WATER DAMAGE network, but the reviews read like a local operation — Dave shows up personally to assessments and stays involved through reconstruction.
The company follows S520 guidelines for mold work and holds both IICRC and EPA Lead Safe certifications. They handle water extraction, structural drying, mold remediation, sewage cleanup, fire and smoke restoration, and carpet cleaning. On the commercial side, they take on condos, office buildings, and apartment complexes. One reviewer (Katie Turnil, 2025) mentioned Dave's crew handling unexpected asbestos during a renovation, suggesting they take on abatement work beyond their core water and mold services.
What stands out most is the insurance claim work. Multiple reviewers — Christine Mcdonald, Matthew Petter, Don Murano, Andrew Reda — describe the company dealing directly with adjusters and insurance companies on their behalf. Dave was present for insurance walkthroughs according to James Wallington's review. This is a restoration company that treats the paperwork as part of the job, not an afterthought.
A perfect 5.0 across 59 Google reviews is unusual for any service company. Every single review is 5 stars. Multiple reviews describe emergency responses on holidays — Shannon Nielsen's burst pipe on Christmas Day, several January 2023 storm responses, a middle-of-the-night flood call answered within 3 hours. The consistency suggests a small, tightly run crew where the owner stays directly involved in most jobs.
Services
Service area
Based in Nesconset, NY (108 Lake Ave S, Unit 7). Serves North and West Suffolk County and the North Fork, including Huntington Station, Bay Shore, Brentwood, Smithtown, Central Islip, East Northport, Coram, Lindenhurst, and West Babylon. One reviewer reported they traveled to the Bronx for a mold job.
Review consensus
Dave Kunze dominates the reviews — named in roughly 30 of 59 — for showing up personally, answering questions directly, and staying involved through the full job. Crew members Corey, JC, John, Kevin, and Justin draw praise for punctuality, neat work, and hard effort. Allison gets a specific callout from Jane Klee for helpful phone interactions. Several reviewers highlight the insurance handling: Dave attending adjuster walkthroughs, the team managing claims paperwork, and Christine Mcdonald reporting she received the maximum settlement. Emergency responsiveness is a recurring theme — responses within hours, including Christmas Day and late-night calls. Isabelle noted they traveled to the Bronx for a mold job, showing geographic flexibility.
0 found across 59 total reviews at 5.0★. No reviews at 1 star or below exist in this company's history. All 59 reviews are 5 stars.
The review profile is spotless — literally every review is 5 stars. Owner Dave Kunze appears in more than half of all reviews by name, which is consistent with a small, owner-operated franchise where the same person does the estimate, manages the job, and follows up afterward. Several reviewers mention being referred by plumbers or contractors (Carla Rodriguez, Scott Weiner), suggesting the company has built a referral network among trade partners. The absence of any negative reviews across 59 total is worth noting — it could reflect genuinely tight quality control on a manageable volume of jobs, or it may simply mean the company has not yet hit the volume where complaints become inevitable.
Dave Kunze (owner — praised across 30+ reviews for personal involvement, fast response, insurance navigation, and follow-up). Corey (crew member — praised by A. Sanderson and Rosemary Nuccio for putting customers at ease). JC/Jaycee (crew member — praised by A. Sanderson and Nancy Gaska for hard work). John (crew member — praised by Jane Klee for quality work and by Tim Walsh for persistence on a clogged sink). Kevin (crew member — praised by Jane Klee). Justin (crew member — praised by Nancy Gaska). Allison (office staff — praised by Jane Klee for helpful phone support). Jack (crew member — praised by Trisha Schlackman for mold remediation work).
This is a small, owner-run operation where Dave Kunze stays directly involved in most jobs. If you hire them, you will likely deal with Dave personally from estimate through completion. Ask about third-party testing given the conflict of interest, and confirm turnaround times if you are on the North Fork or at the edges of their service area.
Keep in mind
- They do both mold testing and mold remediation. The same company that tells you there is a problem also sells the fix. Ask whether they will accept a third-party test result or if you can hire an independent inspector.
- This is a BELFOR franchise, not an independent local company. National franchise standards apply, which can be a strength for process consistency but means pricing and policies follow a corporate framework.
- All 59 reviews are 5 stars with zero negatives. That is statistically uncommon and may reflect a young review profile or active review solicitation rather than a flawless track record.
- The website lists a broad service area from Huntington Station to the North Fork. Confirm response times for locations at the edges of that territory, particularly the North Fork.