Provider profile
Magna Dry Cleaning and Restoration Inc
Provider snapshot
What this listing says
Westchester County homeowners and condo boards needing a restoration company that has worked the same market since 1979, handles insurance billing directly, and covers mold, water, fire, and carpet cleaning under one roof.
Best for
- Westchester County homeowners dealing with water damage, mold, or fire damage who want a single company that has operated locally since 1979.
- Condo boards and property managers needing a restoration contractor with commercial references and direct insurance billing.
- Homeowners who need carpet or upholstery cleaning alongside restoration work and want both handled by the same crew.
About this company
Magna Dry Cleaning and Restoration is a restoration and cleaning company based in Mount Vernon, NY, serving Westchester County, the Bronx, and Fairfield County, CT. They have operated since 1979, making them one of the longer-running independent restoration firms in the area. Their primary work splits between water damage restoration, mold remediation, and carpet/upholstery cleaning, though they also handle fire damage, biohazard cleanup, lead abatement, sewage cleanup, and flooring installation.
What stands out is the breadth of services from a single operator. Magna Dry runs a proprietary dry-cleaning system for carpets that leaves them ready to use in about an hour, and they also install hardwood, luxury vinyl plank, and commercial flooring from major brands like Mohawk, Shaw, and Armstrong. Their client list includes commercial accounts at the Plaza Hotel in NYC and the Westchester Marriott, and they list insurance references from Allstate, State Farm, Travelers, and USAA. The company holds IICRC certification (#167826), is an EPA Lead Safe Certified Firm, is a member of the Indoor Air Quality Association, and carries New York State Department of Labor certification under Article 32 for mold work.
Services
Service area
Magna Dry is headquartered in Mount Vernon, NY. They name Westchester County as their primary market, listing Harrison, Hartsdale, Larchmont, Mamaroneck, Pelham, Rye, Scarsdale, Yonkers, White Plains, New Rochelle, Tuckahoe, Eastchester, Port Chester, Dobbs Ferry, and Bedford. They also claim Bronx County, Queens County, and Fairfield County, CT. Four counties is a wide footprint for an independent company.
Review consensus
Jorge draws praise from Trudi Iglesias for communication, responsiveness, troubleshooting, and guidance. George gets named by Michael Hartnett for emergency reliability and by Anthony C. for post-project follow-up calls a week after carpet installation. Luis and Soto are praised together by both Gail Zerafa and Wilson for carpet cleaning results. Eric is named by Holly Mellstrom for responsiveness. Marianne is called out by Greg Arver as very helpful. Repeat customers are a consistent theme: Judeth DeMott mentions 20 years of service, Elizabeth McKenna and Stephanie Miller both reference 15+ years, Anne Gottlieb notes 15 years, and denice kelley describes being a returning customer. Multiple reviewers highlight on-time arrivals, furniture moving, and pet stain removal.
0 found across 90 total reviews at 4.9★. No negative reviews exist in the last 18 months. The only non-5-star review in the scraped data is a single 4-star rating with no text from Hahadiva 4Christ in July 2024. There is no complaint data to analyze.
The high proportion of repeat customers spanning 10-20 years is unusual. Multiple reviewers independently describe long-term relationships with this company, which suggests consistent service over time rather than a burst of early reviews. The review distribution spans from 2023 through 2026 at a steady pace, which is healthy. Several named staff members appear across different service types: Jorge for mold remediation guidance, George for carpet installation and emergency response, Luis and Soto for carpet cleaning.
Jorge (team leader/project coordinator — praised for communication, responsiveness, troubleshooting). George (project lead — praised for emergency response, follow-up calls after carpet installation). Luis (technician — praised for carpet cleaning quality, paired with Soto). Soto (technician — praised for carpet cleaning quality, paired with Luis). Eric (team lead — praised for responsiveness). Marianne (office/coordinator — praised for helpfulness).
This is a well-established company with an unusual number of repeat customers spanning decades. Ask for Jorge if you need mold or restoration guidance, or George for flooring and carpet work. Because there are no negative reviews to learn from, get the scope, timeline, and pricing in writing. And since they do both mold testing and remediation, bring an independent test result if you want an unbiased starting point.
Keep in mind
- Magna Dry does both mold testing and mold remediation. That creates a financial incentive to find problems they then get paid to fix. Consider getting an independent mold assessment before committing to remediation.
- The company claims to serve Westchester County, the Bronx, Fairfield County CT, and Queens County. That is a large geographic footprint. Confirm response time and availability for your specific location before scheduling.
- Every one of the 90 Google reviews is 4 or 5 stars, with zero negative reviews in the last 18 months. A 4.9 rating at this volume is strong, but the absence of any recent complaints means there is no data on how the company handles dissatisfied customers.
- Their website uses placeholder text in some sections (lorem ipsum on the About page), which suggests the site is not fully maintained. Do not rely on the website alone for current service details.