Provider profile
All Dry Services East End of Long Island
Provider snapshot
What this listing says
East End Long Island homeowners dealing with water damage or mold who want a franchise-backed restoration company that claims no subcontractors and 24/7 emergency response.
Best for
- Homeowners on the East End of Long Island who need water damage or mold remediation from a single company that handles both.
- Property owners who want 24/7 emergency response and a company that claims to use only in-house crews, not subcontractors.
- Insurance claimants who want help navigating the claims process alongside the restoration work.
About this company
All Dry Services of the East End Long Island is a locally owned franchise location based out of Medford, NY, covering a wide stretch of eastern Suffolk County. Their primary identity is water damage restoration, but they also handle mold removal, storm damage, sewage cleanup, leak detection, and odor removal for both homes and businesses.
Their website describes containment procedures for mold work and references HEPA vacuuming during remediation. They advertise a 60-minute response time, 24/7 emergency availability, and say they never use subcontractors. As a franchise of the national All Dry brand, they follow a standardized four-step process: inspection, personalized plan, scheduled service, and cleanup.
Services
Service area
Based in Medford, NY, serving the East End of Long Island across eastern Suffolk County. Their contact page lists over 60 towns including Patchogue, Riverhead, East Hampton, Southampton, Montauk, Shelter Island, Greenport, and Southold. The service area stretches from Holbrook to the far eastern tips of the North and South Forks, which is a large geographic range for what appears to be a small crew.
Review consensus
David (or Dave) is named in at least 10 of the 17 reviews. Reviewers describe him as hands-on, fast to respond, and helpful with insurance paperwork. Lori G noted he helped deal with the insurance company and cleaned up perfectly. Jessica praised his knowledge of insurance processes and said he had a crew at her house within two hours of her 7am call. Susan D. Friend said David exceeded her expectations after 42 years in her home. Nick is mentioned once alongside David for finding a busted pipe. Judy is praised by Frances Porcaro for being responsive to questions during cleanup. Several reviewers mention the crew being polite, on time, and clean in their work.
0 found across 17 total reviews at 5.0★. No negative reviews exist in the recent window. With 0 complaints across 17 total reviews at 5.0 stars, there is no complaint data to analyze.
Every review is 5 stars, and David appears in the vast majority of them. This suggests a small, owner-operated location where the owner personally handles most jobs. That is a strength when the owner is involved, but raises the question of what happens if David is unavailable or the business scales beyond his capacity.
David/Dave (owner/operator — praised in 10+ reviews for responsiveness, hands-on work, insurance help). Nick (technician — praised once for perseverance in finding a busted pipe). Judy (staff — praised once for responsive communication during cleanup).
Ask for David by name. Nearly every positive review credits him personally for fast response and hands-on involvement. If you need mold work, get a separate test from an independent inspector before hiring them for remediation. With only 17 reviews, this is a small operation, so confirm scheduling and crew availability before booking.
Keep in mind
- They do both mold testing and mold remediation. That creates a conflict of interest: the same company diagnosing the problem also profits from fixing it. Consider getting an independent mold test before committing to their remediation.
- This is a franchise location of a national brand. The local owner operates independently, but processes, branding, and website content come from corporate. The quality you get depends on the local operator, not the brand name.
- With only 17 Google reviews, the sample size is small. A perfect 5.0 rating at this volume tells you nobody has complained publicly, but it does not tell you much about how they handle problems.