Provider profile
Property Restoration of the Capital Region
Provider snapshot
What this listing says
Capital Region homeowners and property managers dealing with water damage, mold, or storm emergencies who want a single restoration company with a NYS mold remediator license to handle mitigation through rebuild.
Best for
- Homeowners in Latham, Albany, Troy, Schenectady, and Clifton Park who need mold remediation from a company that holds a NYS mold remediator license and coordinates with an independent assessor.
- Property managers with commercial buildings who need a single contractor for water mitigation, mold removal, and full reconstruction under one scope.
- Capital Region residents dealing with basement flooding, ice dam damage, or burst pipes who need same-day emergency response.
- Owners of older homes with hidden water damage who want a restoration company that handles everything from drying through drywall replacement.
About this company
Property Restoration of the Capital Region is a full-service restoration company based in Latham, NY, operating under the legal name Ready Restoration LLC. They handle water damage, fire and smoke damage, mold remediation, storm recovery, sewage cleanup, biohazard and trauma scene cleanup, and reconstruction. They serve both residential and commercial properties across the Capital Region, with offices in Latham and Albany.
What stands out is their mold remediation setup. Founder Evan MacFawn holds a New York State mold remediator license and IICRC Master Water, Fire, and Textile Restorer credentials. Under NYS Labor Law Article 32, projects over 10 square feet of visible mold require separate assessor and remediator roles, each holding their own NYS license — this company operates strictly as the remediator, coordinating with independent assessors rather than doing both sides. They describe using containment barriers, negative air pressure, HEPA air filtration via air scrubbers, antimicrobial treatments, and dehumidification as part of their process. They also carry thermal imaging cameras and moisture meters for diagnostics.
Evan MacFawn founded the company after working his way through the restoration industry over 15 years, starting in warehouse work and advancing through technician, project management, and sales roles. He holds a BS in Business Administration from Drexel University. The field team includes General Manager CJ Heinbach and Field Supervisor Todd Adams, both visible in the company's day-to-day operations based on review volume.
A 5.0-star Google rating across 39 reviews is unusual for any service company. The review volume is still modest, but the consistency is notable — not a single reviewer has left fewer than 4 stars with any written complaint.
Services
Service area
Based in Latham, NY, with an additional office in Albany. They name 14 communities across the Capital Region: Latham, Albany, Troy, Schenectady, Saratoga Springs, Clifton Park, Colonie, Niskayuna, Cohoes, Watervliet, Glenmont, East Greenbush, Rotterdam, and Ballston Spa. That is a wide spread for a company with a small crew — confirm response times for outlying areas.
Review consensus
Todd Adams is the most frequently named staff member, appearing in roughly a third of all reviews. Reviewers describe him as hands-on, courteous, and efficient — one repeat customer said she would not let anyone else work on her house. Evan MacFawn is praised for fast personal response, with multiple reviewers noting he showed up within hours of a call, including weekends and evenings. CJ Heinbach gets credit for project coordination and communication, particularly on larger jobs like basement flooding and ice dam damage. The field crew — Vanessa, Danny, and Eric — are named together across several reviews for mold remediation and water damage work. Reviewers consistently highlight communication, punctuality, and speed of project completion.
1 found across 39 total reviews at 5.0★. The single 1-star review from a Google Local Guide with 68 reviews contains no text and no owner response. Without written details, the complaint cannot be assessed for substance. It is the only review below 5 stars in the entire set.
The company did not respond to its only negative review. With just one complaint and no text to engage with, this is not necessarily a concern — but it means there is no data on how they handle criticism. Nearly every positive review names specific crew members, which suggests a small, consistent team rather than rotating subcontractors.
Todd Adams (Field Supervisor — praised repeatedly for hands-on work, courtesy, and efficiency). Evan MacFawn (President — praised for fast personal response and project oversight). CJ Heinbach (General Manager — praised for project coordination and communication). Vanessa (crew member — praised for being pleasant, hardworking, and personable). Danny/Dan (crew member — praised as part of field team on mold and water jobs). Eric (crew member — praised for professionalism and knowledge across multiple job types). Colin/Collin (crew member — praised for professionalism and restoration work). Jose (crew member — praised for work at a commercial office job).
With 39 reviews and a 5.0-star rating, this company has no meaningful negative pattern to warn about. Todd Adams is the field lead most reviewers mention — if your project matters, ask whether Todd will be on it. The one blank 1-star review is impossible to evaluate, but it stands alone against an otherwise spotless record.
Keep in mind
- This is a relatively new company with 39 reviews. The 5.0-star rating is impressive but based on limited volume — there is not yet a deep track record to evaluate long-term consistency.
- Their service area claims span 14 named cities across the Capital Region. For locations farther from Latham, confirm response times before assuming the 60-minute arrival window applies.
- They do not perform mold assessments or testing. Under NYS law, you need to hire a separate mold assessor who holds a NYS license for projects over 10 square feet. The company says they can recommend assessors, but the assessor works for you, not them.
- The website mentions insurance claim coordination, but details on what that entails are thin. Ask exactly what documentation they provide and whether they bill insurance directly or require upfront payment.