Provider profile
Global Mold Solutions LLC
Provider snapshot
What this listing says
Long Island homeowners dealing with basement mold or post-flood cleanup who want the owner directly involved from estimate through final walkthrough.
Best for
- Long Island homeowners in Suffolk or Nassau County who need mold removed from basements, attics, or crawl spaces after water intrusion.
- Property owners facing simultaneous water damage and mold growth who want one company to handle extraction, drying, remediation, and reconstruction.
- Buyers dealing with a flooded basement who need same-day or next-day emergency response on Long Island.
- Homeowners who want the business owner present during the estimate and involved throughout the project rather than handed off to a crew.
- Commercial property managers in Queens or Manhattan who need mold or water damage work done around ongoing operations.
About this company
Global Mold Solutions operates out of Hauppauge on Long Island, handling mold removal, water damage restoration, and fire cleanup across Suffolk County, Nassau County, Queens, and Manhattan. They do both mold testing and remediation in-house, which means the same company diagnosing the problem also gets paid to fix it.
Their process starts with moisture detection using thermal imaging and moisture meters, then moves through containment, HEPA air filtration, material removal, antimicrobial treatment, and drying. They also handle reconstruction work after remediation — replacing drywall, flooring, and painting. The website claims a 60-minute emergency response time for water damage, and they advertise 24/7 availability. They work with insurance carriers on documentation and direct billing.
Phil, the owner, oversees jobs directly. Multiple reviewers mention him answering after-hours calls, providing same-day estimates, and returning to properties for follow-up checks. The company holds IICRC certification and a New York State mold remediation license. Earlier reviews reference a second principal named Greg, though recent reviews center on Phil, JP (Jean Pierre), Ricardo, and Alex.
78 Google reviews at 4.9 stars with zero negatives in the past 18 months is unusually clean. That rating held through a period where the company clearly grew its service offerings beyond mold into water and fire damage restoration.
Services
Service area
Headquartered in Hauppauge, NY (Suffolk County). Serves Suffolk County and Nassau County on Long Island, plus Queens and Manhattan. The Suffolk County locations likely get the fastest response. The 60-minute emergency response claim references Long Island specifically.
Review consensus
Phil gets the most mentions by far — reviewers describe him answering the phone on Labor Day, spending 20 minutes explaining options before scheduling, and returning to properties multiple times after work was done. JP (Jean Pierre) draws praise for finding hidden problems others missed, including a dead animal in ductwork that previous companies overlooked. Ricardo is recognized for going beyond the scope of work during emergencies. Multiple reviewers highlight pricing as fair and lower than competitors, with one noting a $20,000 gap between quotes for the same work. Fast response is a recurring theme: same-day estimates, crews arriving within hours of first contact, and work completed on tight timelines.
0 found across 78 total reviews at 4.9★. No complaints found in the recent review window. All 78 reviews are 5 stars.
This company has a perfect 5-star record across all 78 reviews, spanning from 2020 to 2026. That is statistically unusual for any service company. The reviews themselves contain specific details (named staff, described situations, pricing comparisons) rather than generic praise, which makes them read as authentic. Several come from Local Guides and reviewers with double-digit review counts. The consistent praise for Phil's personal involvement suggests a genuinely owner-operated business where the principal stays close to every job.
Phil (owner — praised repeatedly for responsiveness, fair pricing, hands-on involvement, after-hours availability). JP / Jean Pierre (field lead — praised for diagnostic skill, finding hidden issues, explaining process to homeowners, attentiveness to elderly clients). Ricardo (field technician — praised for going above and beyond during emergencies, thoroughness). Alex (field technician — praised for managing fire damage rebuild projects, organization). Greg (earlier principal or technician — praised in 2020-2022 reviews for mold remediation quality, co-mentioned with Phil).
Ask for Phil when you call — he answers the phone himself and handles estimates personally. With zero complaints across 78 reviews, the track record speaks clearly, but since they do both testing and remediation, bring in a separate testing company if you want an independent read on the scope of work. For emergencies, they have a strong pattern of same-day response.
Keep in mind
- They do both mold testing and remediation, which creates a financial incentive to find problems they then get paid to fix. Consider getting an independent mold test before or after their work.
- Their service area spans Suffolk, Nassau, Queens, and Manhattan. Response times in Manhattan or outer Queens may differ from the 60-minute claim, which references Long Island locations.
- The company has expanded into fire damage restoration and general reconstruction (bathrooms, flooring, pool houses). That breadth may mean mold-specific crews are stretched during busy periods.
- Every single review is 5 stars. While that reflects well, it also means there is no negative feedback to learn from. Ask for references from jobs similar to yours.