Provider profile
AllPro Restoration & Janitorial
Provider snapshot
What this listing says
Saratoga County and Capital District homeowners dealing with mold after water damage, where a family-owned restoration company with 20+ years of local roots and 24/7 response matters.
Best for
- Homeowners in Saratoga, Warren, or Washington County who need mold removed after water damage and want one company to handle both problems.
- Property owners preparing a home for sale who need mold remediation done on a tight timeline -- multiple reviewers mention AllPro accommodating real estate deadlines.
- Commercial property managers in the Capital District who need both emergency restoration and ongoing janitorial services from the same vendor.
- Families managing hoarder cleanouts or estate cleanups where mold has developed alongside years of accumulated clutter.
About this company
AllPro Restoration & Janitorial is a family-owned restoration company based in Gansevoort, NY, with a second location in Albany. They've been operating since 2004, covering Saratoga County, Warren County, Washington County, and the broader Capital District. Mold remediation is one piece of a larger restoration operation that also handles water damage, fire and soot damage, storm damage, sewage cleanup, biohazard work, and hoarder cleanouts.
What sets them apart from mold-only companies is the breadth of their restoration services and an in-house commercial janitorial division. If your mold problem started with a burst pipe or a flooded basement, they handle the water extraction and structural drying first, then move to mold removal. They claim to identify the moisture source before remediation to prevent regrowth. The janitorial side serves offices, industrial facilities, and event venues across the Capital Region.
The company has been family-run for over two decades. Reviews from 2017 through 2026 reference owner involvement by name, and multiple reviews describe crews showing up the same day or within hours of a call. They offer financing, which is unusual for restoration companies in this market.
68 Google reviews at 4.5 stars with zero negative reviews in the last 18 months is a strong signal. The consistency across years suggests the operation has stayed stable through ownership continuity.
Services
Service area
Headquartered in Gansevoort, NY with a second location in Albany, NY. They serve Saratoga County, Warren County, Washington County, and the Greater Capital District. If you are outside these core counties, confirm response time before booking.
Review consensus
Speed of response is the most consistent theme. Multiple reviewers describe AllPro arriving the same day or within hours of a call, including after-hours emergencies like burst pipes and flooding. Danielle appears in more reviews than any other employee, praised for organization, detail, and managing cleanout projects. Dave (also referenced as David) is named as the point of contact who answers questions, walks customers through the process, and coordinates insurance claims. Steve (also Steven) draws praise for going above and beyond on individual jobs. Reviewers also highlight the crew's willingness to explain each step and keep homeowners informed throughout the work.
0 found across 68 total reviews at 4.5★. No 1-star reviews were found in the last 18 months. With 68 total reviews at 4.5 stars, the absence of recent negatives is notable.
The review history spans from 2017 to 2026 with almost no negative feedback across the entire period. Earlier reviews frequently name Jim Palmieri as the owner and primary contact, while recent reviews (2025-2026) center on Dave/David and Danielle, suggesting a leadership transition. The consistency of positive feedback across both eras indicates the operational culture has survived the shift.
Danielle (cleanup lead, janitorial coordinator -- consistently praised for detail, organization, and responsiveness). Dave/David (project coordinator, customer-facing lead -- praised for responsiveness, insurance coordination, and answering questions). Steve/Steven (technician -- praised for going above and beyond). Iris (cleanup crew -- praised for quality work). Lily/Lilly (cleaning crew -- praised for hard work). Harley (estimator -- praised for knowledge). Joe (crew member -- positive). Ana (crew member -- positive). Virgil (assessor, technician -- praised for getting work started quickly). Deagan (lead technician -- praised for mold remediation work). Roger (cleaning staff -- praised by long-term client). Michele (janitorial staff -- praised for dependability and detail). Jim/Jim Palmieri (former owner/lead -- praised in older reviews for honesty and not upselling). James (mold remediation -- praised in older review for skill). Beth, Cris, Billy (crew -- praised in older review). Mike (technician -- praised for emergency response). Maria (office/coordination -- praised for responsiveness).
AllPro is a solid pick if your mold problem is connected to water damage and you want one company to handle both. Ask for Dave or Danielle when you call. Get your own independent mold test before and after remediation since AllPro does not offer testing, and confirm the timeline upfront if you are working toward a real estate closing.
Keep in mind
- AllPro is primarily a restoration and janitorial company, not a mold specialist. Mold remediation is one service among many. If you need a company that does nothing but mold work, this is not that.
- They do not do mold testing or inspection. You will need a separate company for pre- and post-remediation testing, which actually works in your favor since the testing company has no financial interest in the remediation outcome.
- Their service area claims span multiple counties across Upstate New York. If you are on the outer edges of that territory, confirm response time and availability before booking.
- The website mentions financing but does not detail terms. Ask about interest rates, payment schedules, and whether third-party financing is involved before signing anything.