Provider profile
Disaster Clean-Up
Provider snapshot
What this listing says
Southern Tier NY homeowners dealing with water damage or mold after flooding, where a full-service restoration company with 24/7 dispatch and in-house reconstruction can handle everything from dryout to rebuild.
Best for
- Binghamton and Southern Tier NY homeowners who need water damage or mold remediation handled start-to-finish by one company.
- Property owners who want emergency response within the hour, including nights, weekends, and holidays.
- Anyone dealing with a sewage backup or biohazard situation that requires specialized cleanup and disposal.
- Commercial property managers who need flexible scheduling to avoid shutting down during business hours.
- Homeowners whose mold problem started with water damage and want the underlying moisture issue fixed at the same time.
About this company
Disaster Clean-Up is a full-service restoration company based in Endwell, serving the Southern Tier of New York and the Binghamton area. They handle water damage, fire and smoke restoration, mold remediation, storm damage, biohazard cleanup, and reconstruction — meaning they can take a job from emergency response through final rebuild without subcontracting.
What stands out is the breadth of services under one roof. They do their own mold testing and remediation, their own structural drying with IICRC-trained technicians, and their own reconstruction. They own their drying equipment rather than renting it, and they claim within-the-hour response times for emergencies. They also handle crime scene and trauma cleanup, which is unusual for a company this size.
The company was founded in 1990 as a Disaster Kleenup International (DKI) franchise. It changed hands in 1998 when At Your Service LLC acquired it, and again in December 2015 when Property Restoration Inc. of Syracuse bought it as a second location. It operates as a family-owned business with its own equipment inventory, and they work directly with insurance carriers.
With 30 Google reviews and a 4.7-star rating — and zero negative reviews in the last 18 months — the review record is clean but small. The volume is low enough that a few bad experiences could shift the average quickly, but the consistency across the reviews that do exist is notable.
Services
Service area
Disaster Clean-Up is based in Endwell, New York, and serves the Southern Tier of New York including the Binghamton area. Their parent company, Property Restoration Inc., operates from Syracuse. Website testimonials reference jobs in Syracuse-area towns like Jamesville, Camillus, Manlius, Baldwinsville, and Liverpool, suggesting the combined operation covers a wide swath of central and southern New York.
Review consensus
Fast response times dominate the positive reviews. Multiple reviewers mention crews arriving within 30 minutes to an hour. Lindsay (also spelled Lindsey) is the most frequently named staff member, praised for responsiveness, coordination, and community involvement across at least four reviews. Tim gets specific praise for managing kitchen reconstruction with attention to detail. Dave is noted for leading a six-person team during a septic backup that was cleaned and sanitized by end of day. Joel Mott is praised for fast basement flooding response. Reviewers also highlight willingness to work around schedules and honesty about insurance processes.
0 found across 30 total reviews at 4.7★. No 1-star reviews exist among the 30 total reviews at 4.7 stars. There are zero negative reviews (3 stars or below) in the last 18 months.
The absence of any recent negative reviews across 30 total ratings is unusual for a restoration company, where insurance disputes and project delays typically generate at least some friction. The low overall review volume may partly explain this — fewer jobs means fewer chances for things to go visibly wrong. Several reviews mention the company handling non-disaster work (kitchen remodels, deep cleaning, Covid sanitization), suggesting they take on general contracting jobs between emergencies.
Lindsay/Lindsey (office coordinator — positive across 4+ reviews for responsiveness and coordination). Tim (project manager — positive for detailed kitchen reconstruction work). Jeremy (team leader — positive for kitchen cupboard and plumbing installation). Dave (field lead — positive for fast septic backup response with six-person crew). Joel Mott (technician — positive for fast basement flooding response). Nick (technician — positive, thanked by name for help during a difficult situation). Konrad (technician — positive for water damage work). Xavier (technician — positive for water damage work).
With zero complaints in the recent window and consistent praise for fast response, this is a low-risk pick for emergency water or storm damage in the Southern Tier. Ask for Lindsay as your point of contact — she is the most consistently praised coordinator. For mold work, get a separate test from an independent inspector before agreeing to remediation, since the company does both.
Keep in mind
- Disaster Clean-Up does both mold testing and mold remediation. That means the same company telling you whether you have a problem is also the one you'd pay to fix it. Consider getting an independent mold test before committing to their remediation work.
- The review volume is low — 30 reviews over several years. The 4.7-star rating looks strong, but with this few data points, one or two bad jobs would shift the number meaningfully.
- They were acquired by Property Restoration Inc. of Syracuse in 2015. It is unclear how much operational independence the Endwell location retains or whether staffing has changed since the acquisition.
- Their website copyright says 2016 and has not been updated. Some details, like team composition and specific equipment, may be outdated.