Provider profile
Northeast Property Restoration
Provider snapshot
What this listing says
Binghamton-area homeowners dealing with basement mold or water damage who want a locally owned company with 24/7 emergency response, free inspections, and a crew that reviewers name by first name.
Best for
- Binghamton, Endicott, and Johnson City homeowners with basement mold or water damage who want same-day emergency response from a local crew.
- Homeowners in Broome, Tioga, or Tompkins County who need mold remediation in attics or basements, especially in older homes with moisture issues.
- Insurance claim situations where you want the restoration company to handle the documentation, communicate with your adjuster, and coordinate the full cleanup.
- Homeowners who also need duct cleaning or vapor barrier installation to address the moisture source causing mold growth, not just the mold itself.
About this company
Northeast Property Restoration is a locally owned restoration company based in Endicott, New York, serving the greater Binghamton area and surrounding Upstate NY counties. They handle water damage, mold removal, fire damage, sewage cleanup, vent and duct cleaning, and vapor barrier installation. The company does both mold testing and mold remediation, which means the same company that finds your mold also quotes the removal work.
The service list is broader than most mold-focused companies in the area. Vapor barrier installation and vent/duct cleaning are less common add-ons that address moisture sources rather than just treating existing mold. Their website describes IICRC credentials and they claim a 60-minute response time for emergencies. They offer free inspections for homeowners and work directly with insurance companies on claims.
Dane is identified as an owner in multiple reviews dating back to 2019 and still shows up for estimates and initial calls. Reviewers across seven years consistently name the same core crew members — Chris Davidson, Steve, and Dustin — which suggests low turnover for a restoration company. They hold an A+ BBB rating and a HomeAdvisor Elite Service Award.
82 reviews at a perfect 5.0 on Google is exceptional. That rating with this volume over a span of seven years is rare for any service business. The consistency across that timeframe, combined with repeated praise for the same named employees, points to stable ownership and crew retention.
Services
Service area
Based in Endicott, New York at 36 Kentucky Ave. They serve Broome County (Binghamton, Endicott, Johnson City, Conklin, Kirkwood), Tioga County (Owego, Newark Valley, Nichols), Chemung County (Elmira), Chenango County (Norwich), Cortland County (Cortland), and Tompkins County (Ithaca) in New York, plus Susquehanna and Lackawanna Counties in Northern Pennsylvania. That covers a wide area stretching from Ithaca to Elmira to the PA border. Confirm availability and response times if you are outside the immediate Binghamton metro.
Review consensus
Chris Davidson draws the most detailed praise, with Kathy Byrnes describing his communication and management skills in a complex cleanup for an elderly family member. Dane (owner) is praised for responsiveness — multiple reviewers note he returned calls within 30 minutes and came out personally for estimates. Steve is named repeatedly from 2019 through 2025 for running crews efficiently. Jocelynn Pittman and Jeff Long both praised a two-person Chris team for mold work in basements. Nicole Osterhout noted Dane called back within 30 minutes when Servpro did not return their call. Operational themes include on-time arrivals, clean work sites, clear explanations of the process, and help navigating insurance claims.
0 found across 82 total reviews at 5.0★. No negative reviews found in the last 18 months (0 found across 82 total reviews at 5.0★). There is no complaint data to analyze.
The review base spans from late 2019 to early 2026, and the same staff names recur throughout: Dane, Steve, and Chris appear in reviews years apart. This level of crew continuity is uncommon in restoration work, where turnover runs high. The company draws reviews from a mix of single-review accounts and established Google users including several Local Guides (Ray F with 250 reviews, Rylan Peery with 30, Justin with 37). Repeat customer Lori McLaughlin left two separate five-star reviews two years apart. Todd Olson described using them twice over several years. The pattern suggests a company small enough for ownership to stay directly involved in every job.
Chris Davidson (crew lead/manager — praised for communication, management, and detailed work by Kathy Byrnes, Jeff Long, Rudy Weber, judith cogan, Rosalie Beloch, Julia Miller). Dane (owner — praised for responsiveness, estimates, and customer communication by Nicole Osterhout, Betsy Phelps, Jason Wentworth, Jennifer Hill, Funmi Atilola, Lori McLaughlin, Danette Singer, Sten Anderson, Basil Deliman, Jenn Wild). Steve/Steven (crew lead — praised for crew management and professionalism by K Liu, marjory caro, Ann Marie Longhurst, Eric Eaton, Rylan Peery, judith cogan, Sten Anderson, Jenn Wild, Rosalie Beloch, Julia Miller). Dustin (crew member — praised for mold removal work by Basil Deliman, Truxton Academy, Jennifer Hill, Kevin Heald). Eric (crew member — praised by Kathy Byrnes). Rich (crew member — mentioned by Kevin Heald). Anthony (crew member — mentioned by Kevin Heald). Filandro (mentioned by kim deritis for answering questions).
Ask for Dane on the initial call and Chris Davidson to lead the on-site work. These two names appear across the most detailed positive reviews. The company is small enough that you will likely work with the people other reviewers describe. Confirm that the same crew handling your inspection will also handle the remediation, and get an independent mold test if the scope feels larger than expected.
Keep in mind
- They do both mold testing and mold remediation. A company that identifies mold also profits from removing it, so consider getting an independent assessment to confirm their findings before committing to a remediation scope.
- Their website claims service across six New York counties plus parts of Northern Pennsylvania. That is a wide territory for a locally owned company based in Endicott. Confirm response times if you are in Cortland, Ithaca, Elmira, or across the PA border.
- Free inspections are a lead generation tool. The inspection is free, but lab testing and remediation are not. The company performing the free inspection is the same one quoting the work.
- 82 reviews with zero negatives over seven years is statistically unusual. The absence of complaints means there is no data on how this company handles dissatisfied customers.