Provider profile

Prime Restoration Pros Inc

Dix Hills, NY / 5 rating / 53 reviews / Water damage restoration service

PR

Provider snapshot

What this listing says

Dix Hills and Suffolk County homeowners who want one contractor to handle mold removal and the rebuild — drywall, painting, flooring — under a single price-match guarantee.

Testing + RemediationIn-house RebuildWater Damage RestorationInsurance Claims
Base location Dix Hills, NY
Provider type Restoration company
Public reviews 5 from 53 reviews

Best for

  • Suffolk County homeowners who need mold removed and the affected area rebuilt by a single contractor.
  • Homeowners selling a property who need fast turnaround — Michelle Zahtila described them completing a garage mold job quickly during a home sale.
  • Landlords dealing with tenant-reported mold or water damage who need same-day or next-day response.
  • Buyers who want a mold inspection bundled with a broader home assessment before purchasing.
  • Budget-conscious homeowners drawn to the price-match guarantee and upfront estimates.

About this company

Prime Restoration Pros is a family-owned remodeling and restoration company based in Dix Hills, NY, serving Suffolk County and Long Island. Mold is one piece of a much broader operation: they also do kitchens, bathrooms, basements, roofing, siding, and flooring. That breadth means they can tear out mold-damaged drywall and rebuild the space themselves, rather than handing you off to a second contractor.

Their mold assessment page describes a multi-step process: inspection, strain identification, remediation using HEPA vacuums, air scrubbers, and antimicrobial treatments, then reconstruction including new drywall if needed. The website references work in both Dix Hills and Bohemia, NY. They advertise a price-match guarantee ("we'll beat any competitor's price") and offer insurance claim assistance, construction loans, and financing.

Multiple reviewers call this a family business. Rahman (also spelled Rahmon) is the owner and primary point of contact. The company also works with real estate investors on foreclosure remodels, which suggests experience with tight timelines and budget-driven scopes.

A perfect 5.0 rating across 53 Google reviews is unusual. Every single review is 5 stars, with zero negatives in the last 18 months. That track record is strong, though the absence of any critical feedback means you will not find independent warnings about weak spots.

Services

Mold inspectionmold assessmentmold remediationmold removalwater damage restorationfire damage restorationdrywall installationinterior paintingexterior paintingresidential paintingkitchen remodelingbathroom remodeling

Service area

Prime Restoration Pros is based in Dix Hills, NY. Their website references work in Bohemia, NY, and claims coverage across Suffolk County and Long Island. Reviewers confirm projects in Dix Hills, Malverne, and surrounding Suffolk County areas.

Review consensus

What reviewers praise

Speed and availability stand out. Multiple reviewers — Lane Clark, Minna Jamil, anguillagrl, Delta Bayat — describe same-day or next-day responses. Reviewers frequently mention transparent pricing and upfront estimates (Qasim Jawa, mohammad ashraf, Amman Hamid). Rahman draws personal praise for honesty and communication from Stacy Bromberger, Alycia Esser, and toseef mehdi. Wahid is named by Shakila Ayub for detail-oriented flooring and trim work, and by Nish Maharaj for going beyond the scope on a Malverne project. Sal is mentioned by faraz latif, saima iqbal, and Arham Hanif for roofing and interior work. Chris is named as a contractor by faraz latif.

What low reviews reveal

0 found across 53 total reviews at 5.0★. No negative reviews exist in this dataset. All 53 reviews are 5 stars. Without any complaints, there are no documented service failures, communication breakdowns, or pricing disputes to report.

Pattern worth noting

The review base skews toward a tight-knit community. Several reviewers have low review counts (2-3 total reviews), and the overwhelmingly positive, zero-negative pattern across 53 reviews is atypical for a service business. This does not indicate fraud, but it does mean the review record offers less diagnostic value than a larger, more varied set would.

Named staff

Rahman/Rahmon (owner — positive, praised for honesty, communication, and responsiveness by Stacy Bromberger, Alycia Esser, Z Fisher, toseef mehdi). Wahid (crew/project lead — positive, praised for detail and going above scope by Shakila Ayub and Nish Maharaj). Sal (crew member/contractor — positive, praised for explaining process and quality work by faraz latif, saima iqbal, Arham Hanif). Chris (contractor — positive, mentioned for first appointment by faraz latif).

Bottom line

Ask for Rahman by name — he is the owner and the person most reviewers credit with transparent communication. Because they handle both testing and remediation, get an independent mold assessment before agreeing to a remediation scope. Their strength is bundling the mold work with reconstruction, so they are worth considering when walls, floors, or ceilings need rebuilding after mold removal.

Keep in mind

  • They do both mold testing and mold remediation. That creates a financial incentive to find problems they then get paid to fix. Ask for a separate assessment from an independent inspector before committing to remediation.
  • This is a general remodeling company that also does mold work, not a mold-focused firm. Their website lists 18 service categories from roofing to vinyl flooring. Mold may not be their deepest specialty.
  • A perfect 5.0 across 53 reviews with zero negatives is statistically uncommon. It does not mean problems never occur — it means you have no third-party complaints to learn from.
  • The website references both Dix Hills and Bohemia, NY, and broadly claims Suffolk County and Long Island coverage. Confirm they will service your specific town before scheduling.