Provider profile
Restoration 1
Provider snapshot
What this listing says
Capital Region homeowners dealing with attic or basement mold who want an owner-operated franchise team led by Daryl Menton with a perfect 5.0 Google rating across 46 reviews.
Best for
- Clifton Park, Albany, Schenectady, and Latham homeowners who need mold remediation from a locally operated team with a strong track record.
- Buyers who found mold during a home inspection and need fast scheduling, since multiple reviewers report same-week or next-day start times.
- Homeowners with attic mold problems, as the team regularly handles attic ventilation improvements alongside mold removal.
- Property owners needing water damage and mold addressed together, since the company handles both under one contract.
- Anyone who values working directly with the business owner rather than a rotating crew of technicians.
About this company
Restoration 1 of The Capital Region is a franchise location based in Clifton Park, NY, serving the Capital Region including Albany, Schenectady, and Latham. Owner Daryl Menton runs the operation and is frequently the person answering the phone, giving estimates, and showing up on site. The company handles water damage, fire damage, and mold remediation under one roof.
On the mold side, they follow the ANSI/IICRC S520 standard and use HEPA-filtered equipment, containment barriers, and negative air pressure during remediation. They also do mold inspection and testing in-house. Beyond mold, the service list includes crawlspace encapsulation, sewage cleanup, air duct cleaning, and fire damage reconstruction with pack-out services. They hold a New York State mold remediation contractor license and BBB accreditation.
As a Restoration 1 franchise, the Clifton Park location benefits from national training and resources while operating as a locally owned business. Daryl Menton is named in reviews going back to at least 2018, and his team members Stephen and Chris appear repeatedly in positive reviews over multiple years, suggesting low staff turnover for a small restoration company.
A perfect 5.0 across 46 Google reviews is unusual for any service company. Every single review with text praises the team's responsiveness, communication, and pricing fairness. That said, 46 reviews over roughly seven years is modest volume, so the sample is small.
Services
Service area
Based in Clifton Park, NY at 950 Commerce Dr. They serve the Capital Region of New York, specifically naming Albany, Schenectady, Latham, and Clifton Park. The franchise territory appears to cover the broader Capital Region, though the team operates from a single Clifton Park office.
Review consensus
Daryl Menton is named by at least 15 reviewers for responsiveness, fair estimates, clear communication, and hands-on involvement. Stephen and Chris are called out multiple times for being thorough, courteous, and willing to explain each step. Reviewers consistently highlight same-day or next-day scheduling, on-time arrivals, and clean job sites. Several note that the final price matched or came in below the estimate. Multiple reviewers mention the team finding additional problems and honestly recommending other contractors when the issue fell outside their scope.
0 found across 46 total reviews at 5★. No complaints to report. There are zero negative reviews in the last 18 months.
The owner, Daryl Menton, personally answers the phone, gives estimates, and frequently works on site. This hands-on owner involvement likely explains both the high ratings and the small review volume: a small team doing the work themselves tends to produce consistently good results but caps the number of jobs they can take on. The repeat naming of the same three crew members (Daryl, Stephen, Chris) across years of reviews suggests genuine operational consistency rather than a large rotating workforce.
Daryl Menton (owner — praised repeatedly for responsiveness, fair pricing, knowledge, and hands-on involvement). Stephen/Steve (crew member — praised for thoroughness, communication, and explaining the remediation process). Chris (crew member — praised for attention to detail and helpfulness).
With a perfect rating and zero complaints, there is little to warn about from the review record alone. Ask for Daryl directly when you call. Given the small team size, book early if your project is time-sensitive, as their capacity is likely limited.
Keep in mind
- They do both mold testing and mold remediation. A company that tests for mold and then sells you the remediation has a financial incentive to find problems. Consider getting an independent mold test before or after their work.
- This is a franchise of the national Restoration 1 brand, not a fully independent local company. Franchise locations can vary in quality, and corporate policies may affect pricing or scope of work.
- With only 46 reviews over roughly seven years, the sample size is small. A perfect 5.0 rating is encouraging but harder to evaluate without more volume.
- The website claims service across the entire Capital Region, but the physical office is in Clifton Park. Confirm response times for locations farther from their base, like southern Albany County.