Provider profile

Whac A Mold

Brooklyn, NY / 5 rating / 71 reviews / Water damage restoration service

WA

Provider snapshot

What this listing says

Brooklyn homeowners dealing with water damage or mold after pipe bursts or flooding, where Isaac and his crew handle everything from water extraction through insurance coordination.

In-house testingInsurance coordination24-hour emergencySewage cleanup
Base location Brooklyn, NY
Provider type Restoration company
Public reviews 5 from 71 reviews

Best for

  • Brooklyn residents facing water damage from burst pipes, storms, or sewage backups who need same-day emergency response.
  • Homeowners who want a single company to handle the full cycle from water extraction through mold remediation and drying, without coordinating multiple contractors.
  • Anyone who needs insurance coordination built into the restoration process, including adjustor referrals.
  • Situations where mold has spread across multiple floors or rooms and requires containment, HEPA filtration, and antimicrobial treatment.

About this company

Whac A Mold is a Brooklyn-based restoration company that does both mold assessment and mold remediation, plus water damage, sewage cleanup, and fire damage work. They hold a New York State mold remediation license (#01498) and carry IICRC certification for water damage restoration, following the S500 standard.

Their remediation process uses negative air pressure with HEPA filtration, dehumidifiers, and antimicrobial treatment. They remove affected materials, scrub structural elements that can't be removed, apply mold-resistant primer, and leave drying equipment running for several days after the job. For water damage, they bring commercial-grade pumps and handle extraction before setting up fans and dehumidifiers. They also coordinate directly with insurance companies and can connect you with a public adjustor.

The company operates out of East Flatbush in Brooklyn. Isaac (also spelled Itzik or Yitchak in reviews) runs the operation and shows up personally on many jobs, from initial assessment through completion.

A perfect 5.0 on Google across 71 reviews is unusual for any service company. No reviewer in the last 18 months has left anything below 4 stars. That track record, especially with a meaningful share of Local Guide reviewers, suggests consistent execution rather than a fluke.

Services

Mold remediationmold assessmentwater damage restorationsewage cleanupfire damage restorationcarpet cleaningburst pipe repairdehumidificationcontent pack-out and storageinsurance coordination

Service area

Whac A Mold is headquartered at 1531 E 36th St in Brooklyn, NY 11234. Reviews confirm work throughout Brooklyn neighborhoods. The website does not specify service beyond Brooklyn, so confirm coverage if you are in another borough or on Long Island.

Review consensus

What reviewers praise

Isaac (called Itzik or Yitchak by some reviewers) shows up personally and draws consistent praise for fast response times, often arriving within hours. Multiple reviewers describe him assessing damage while other trades are still on site. Reviewers repeatedly note that the team handles the full process from start to finish, including packing belongings, arranging storage, and managing insurance claims. Clean jobsites and clear communication come up across dozens of reviews. Several reviewers specifically note the company did not try to upsell or push unnecessary work.

What low reviews reveal

0 found across 71 total reviews at 5.0★. No complaints found in the recent window. Across 71 total reviews at a 5.0 rating, not a single reviewer has left a rating at or below 3 stars in the last 18 months.

Pattern worth noting

The review base skews heavily toward the Orthodox Jewish community in Brooklyn, with many reviewers appearing to come from Borough Park, Flatbush, and surrounding neighborhoods. This likely reflects the company's roots and word-of-mouth network rather than a limitation in service quality. Several reviewers mention finding them through personal referrals rather than search.

Named staff

Isaac / Issac / Itzik / Itzhak / Yitchak (owner/lead — praised across 15+ reviews for personal involvement, fast response, insurance handling, honesty, and clear communication).

Bottom line

With 71 reviews and a perfect 5.0, Whac A Mold has no recent complaints to watch for. Ask for Isaac directly — he runs most jobs personally and reviewers consistently credit him by name. Your main due diligence is around the testing-and-remediation conflict: ask who does the post-remediation clearance test, and whether that person is independent of the company.

Keep in mind

  • Whac A Mold does both mold testing and mold remediation. That means the same company diagnosing your mold problem also profits from fixing it. Ask whether they use a separate third-party assessor for post-remediation clearance testing.
  • The website lists fire damage restoration, but no reviews mention fire damage work. Their track record is in water and mold.
  • Their Google listing categorizes them as a water damage restoration service, not a mold company. If you need mold-only work without a water event, confirm they treat standalone mold jobs with the same urgency.
  • All evidence points to Brooklyn. If you are outside Brooklyn, confirm they serve your area before booking and ask whether the same crew handles the job.