Provider profile
Mold Removal & Remediation
Provider snapshot
What this listing says
Bronx homeowners dealing with water damage that has led to mold, especially basement floods or storm damage needing same-day response across all five NYC boroughs.
Best for
- Bronx residents with water damage from storms or plumbing failures who also need mold cleanup handled by the same crew.
- Homeowners anywhere in the five boroughs who want a single company to handle water extraction, drying, and mold removal together.
- Property owners dealing with fire or smoke damage who need soot cleanup and structural drying in one engagement.
- Buyers or sellers who need a mold inspection before a real estate transaction in the Bronx or surrounding boroughs.
About this company
Mold Removal & Remediation operates out of the Bronx on Olinville Avenue and covers all five New York City boroughs. They handle mold, water damage, flood damage, and fire damage under one roof. Their Google listing categorizes them as a water damage restoration service, and their reviews skew heavily toward water and flood jobs rather than standalone mold work.
Their website describes using HEPA machines, air scrubbers, fogging devices, antimicrobial agents, and negative air pressure during remediation. They mention IICRC-certified technicians for water damage work. They also describe using moisture-mapping devices, hygrometers, and infrared cameras for inspections, and negatively charged ions for whole-house disinfection. They do both mold testing and mold remediation, which creates a conflict of interest worth understanding before hiring.
The company also maintains a Manhattan address at 275 Madison Street and advertises two phone numbers. Their website has been active since mid-2022, with dedicated landing pages for each borough. They offer free consultations and claim to work directly with insurance companies on billing.
5.0 stars across 37 Google reviews is a perfect rating. That said, every review comes from an account with few or no other reviews, and none are from Local Guides. The review volume is modest, and the absence of any negative feedback at all is unusual for a restoration company handling emergency work.
Services
Service area
Headquartered in the Bronx at 2418 Olinville Avenue with a second listed address at 275 Madison Street in Manhattan. The website claims coverage across all five NYC boroughs: Bronx, Manhattan, Brooklyn, Queens, and Staten Island. Reviews confirm work in the Bronx area, but coverage quality across outer boroughs is unverified.
Review consensus
Fast response times dominate the reviews. Multiple reviewers describe same-day or next-day arrival for water damage emergencies. Reviewers frequently mention thorough drying processes, with some noting technicians returned to check humidity levels over multiple days (Jeanne Huizenga). Monica Jenkins described antimicrobial treatment and daily humidity monitoring after a basement flood. Several reviewers highlight the company handling both water removal and mold cleanup in a single engagement (Megan Knox, Faye Joseph, Monnie Sanchez, Brittany Jones). Two reviewers specifically mention the owner giving free advice over the phone before scheduling (Isabel Laing, Natalie Noel). Siti Khodijah noted a no-upselling approach on a basement mold job. Lawrence Phillips said the company helped with insurance paperwork.
0 found across 37 total reviews at 5.0★. 0 found across 37 total reviews at 5.0★. No negative reviews exist in the last 18 months.
The reviewer pool raises questions. All 37 reviews are 5-star, and every reviewer has between 0 and 5 total Google reviews. Not a single Local Guide has reviewed the business. This uniformity is unusual for a restoration company and makes independent verification of the review claims difficult. The reviews themselves read as plausible accounts of water and mold work, but the lack of any critical feedback across nearly four years of operation is atypical.
No individual staff members are named in any of the 37 reviews. Reviewers refer only to "the team," "the crew," "the technicians," or "the staff." Two reviewers mention speaking with "the owner" (Isabel Laing, Natalie Noel) but do not provide a name.
If you hire this company, ask for a written scope of work before remediation begins, and strongly consider getting an independent mold test from a separate inspector. The reviews suggest reliable water damage response and willingness to combine water and mold work, but the reviewer profile is unusually uniform. Request references from recent Bronx jobs you can verify.
Keep in mind
- They do both mold testing and mold remediation. The company that finds the mold profits from fixing it, so consider getting an independent inspection to confirm the scope of work.
- Every one of their 37 Google reviews comes from an account with very few other reviews, and none are from Local Guides. This reviewer profile is worth noting when weighing the perfect 5.0 rating.
- Their website lists two different addresses (Bronx and Manhattan) and two phone numbers. Confirm which location and crew will actually handle your job.
- The service area claim covers all five NYC boroughs. Ask whether response times differ for locations outside the Bronx, especially for emergency calls.