Provider profile
PuroClean of Bohemia
Provider snapshot
What this listing says
Long Island homeowners and property managers who need a PuroClean franchise with 24/7 emergency response, IICRC-credentialed technicians, and a crew that answers the phone with a real person instead of a call center.
Best for
- Suffolk County homeowners dealing with emergency water damage who need same-day response, including weekends and holidays.
- Property managers across Long Island who want a single company for water extraction, drying, mold removal, and reconstruction without coordinating multiple vendors.
- Homeowners with furnace puffback or soot damage, a niche service most restoration companies on Long Island do not advertise.
- Commercial property owners and schools needing large-loss restoration with insurance documentation support.
- Buyers who want a company that picks up the phone with a local person rather than routing through a national call center.
About this company
PuroClean of Bohemia is a PuroClean franchise based at 1137 Locust Ave in Bohemia, serving Long Island, Suffolk County, Nassau County, and parts of NYC. Their primary identity is emergency water damage restoration, though they handle mold removal, fire and smoke damage, puffback cleanup, sewage, biohazard, and reconstruction under one roof. They do both mold testing and mold remediation.
The website mentions IICRC-credentialed technicians and commercial-grade dehumidification equipment. They set up containment when needed and offer insurance documentation support alongside self-pay pricing. One distinctive service is puffback (furnace soot) cleanup, which most mold-focused companies do not offer. They also handle large-loss commercial jobs, including a school classroom flood cleanup documented in reviews.
Steven Cera runs operations and was recently inducted into the Patchogue Rotary. Elinardo is identified as one of the owners in reviews and has been on-site directing crews during fire damage jobs. The franchise parent, Purosystems LLC, launched in 2001 and operates over 500 offices across North America. The team is active in community events including the Greater Patchogue Chamber of Commerce and GiGi's Playhouse Long Island.
A perfect 5.0 rating across 53 Google reviews is unusual for any restoration company. Every single review in the data set is 5 stars with no recent negatives surfaced. That record deserves scrutiny: it could reflect genuinely strong operations, or it could reflect a young review profile that has not yet accumulated the inevitable dissatisfied customer.
Services
Service area
PuroClean of Bohemia is headquartered in Bohemia, NY in central Suffolk County. They claim coverage across all of Long Island including Suffolk County, Nassau County, and New York City. Their website lists individual service pages for dozens of Suffolk County communities from Amagansett to the North Fork. Reviews confirm jobs in Southampton, Queens, and various Suffolk County towns. The breadth of that coverage from a single Bohemia office is ambitious.
Review consensus
Amy draws the most mentions across reviews, praised for leading water extraction crews, setting up drying equipment, and documenting damage for insurance. Jeff is named repeatedly for wall openings, cleanup, and walking homeowners through the process. Steven Cera gets credit for fast emergency response, including FaceTime guidance before arriving on-site and weekend availability. Charlie is mentioned as a responsive supervisor. Maria led a mold remediation crew that one reviewer described as careful, asking permission before each step and cleaning the house better than they found it. Emely handles insurance paperwork and scheduling, with multiple reviewers calling out her patience. Reviewers consistently highlight same-day or next-day response, clear communication about next steps, and crews that clean up after themselves.
0 found across 53 total reviews at 5.0★. No recent negative reviews exist in the data set. With 53 total reviews at a 5.0 rating, zero complaints have been surfaced within the 18-month recency window.
The complete absence of negative reviews across 53 total is statistically uncommon for a restoration company. A cluster of reviews appeared on 2026-05-21 (6 reviews in one day) and another cluster on 2026-01-20-21 (5 reviews in two days). Many of the reviewers have low review counts (1-2 reviews). This pattern is consistent with the company actively soliciting reviews from satisfied customers, which is a common and legitimate practice but does concentrate positive sentiment. The website even promotes a National Write a Review Day campaign.
Amy (field crew lead — praised by multiple reviewers for water extraction, equipment setup, and insurance documentation). Jeff (field technician — praised for wall openings, cleanup, and clear explanations). Steven Cera (Operations Manager — praised for fast emergency response, FaceTime guidance, weekend availability). Charlie (supervisor — praised for responsiveness and understanding). Maria (crew lead — praised for mold remediation work, carefulness, and cleanliness). Emely (office coordinator — praised for scheduling, insurance guidance, and patience). Elinardo (owner — praised for on-site presence during fire restoration). James (technician — praised for immediate emergency response). Marcos (technician — praised for water removal). Elias (technician — praised for promptness).
Ask for Amy or Steven Cera when you call. Reviewers who named specific staff had the most detailed positive experiences. Since this company tests and remediates, get the mold test results in writing and consider having an independent assessor confirm the scope before signing a remediation contract. The 5.0 rating looks strong, but ask about their process for handling dissatisfied customers since there is no review evidence to evaluate that.
Keep in mind
- PuroClean of Bohemia does both mold testing and mold remediation. That means the same company diagnosing the problem also profits from fixing it. Ask whether they will accept a third-party test or provide their test results in a format another remediator could use.
- They claim to serve all of Long Island, Nassau County, Suffolk County, and NYC. Their office is in Bohemia. Jobs in the Hamptons or the North Fork are 40-60 miles away, which could affect response time for non-emergency work.
- A 5.0 rating with no negative reviews makes it impossible to assess how this company handles complaints. With a relatively small review count of 53, the absence of any criticism is worth noting but not conclusive.
- This is a franchise operation. Service quality depends on the local owner and crew, not the national brand. The local team appears strong based on reviews, but franchise staff turnover is always a factor.