Provider profile
AllPro Restoration & Janitorial Albany
Provider snapshot
What this listing says
Albany-area homeowners or businesses needing water, fire, or mold restoration from a family-owned company based in the Glens Falls corridor with 24/7 live dispatch.
Best for
- Albany and Capital Region property owners who want a single company to handle water extraction, structural drying, and rebuild under one contract.
- Commercial clients in the Albany-to-Adirondacks corridor needing both ongoing janitorial service and emergency restoration response.
About this company
AllPro Restoration & Janitorial is a family-owned company serving the Albany area from a base in the Fort Edward-Glens Falls corridor. Founded in 2004 by Steve Noftle, the company passed to his son Joshua Noftle in 2022. Albany sits at the southern end of their service territory, which runs north through Saratoga, Warren, and Washington Counties into the southern Adirondacks. They handle water damage, fire/soot damage, mold remediation, storm damage, sewage cleanup, biohazard cleanup, and hoarder cleanup alongside a commercial janitorial division.
The restoration side runs 24/7 live dispatch and carries IICRC firm-level certification. Their water damage page describes a detailed process following the IICRC S500 standard, including infrared moisture mapping, commercial LGR dehumidifiers, HEPA-filtered air scrubbers, and antimicrobial treatments. They handle the full scope from emergency mitigation through structural rebuild, so you don't need a separate contractor for repairs. The janitorial side covers office cleaning, industrial cleaning, commercial floor care, and event cleaning.
Josh Noftle leads the company with David Doucette as Director of Operations, Nora Twyman managing the office, and Mike Bushman running janitorial operations. The family has roots in local community organizations including the Open Door Mission. The company also offers financing and commercial disaster readiness planning.
Services
Service area
AllPro is headquartered in the Fort Edward-Glens Falls corridor of upstate New York. Their primary territory covers Warren, Washington, Saratoga, and Albany Counties, extending into the southern Adirondacks. The Albany office address is on Central Avenue. They list specific communities including Albany, Latham, Colonie, Guilderland, Clifton Park, Saratoga Springs, Glens Falls, Queensbury, and Hudson Falls, among others.
Review consensus
Mike Bushman's name appears across multiple reviews for his coordination and responsiveness on janitorial accounts. Wayne Scoville gets singled out by three reviewers for friendliness and thoroughness at the facilities he cleans. Roger is praised alongside Mike's crew for exceptional janitorial work. Terry is highlighted by a medical office client for exceeding expectations. Several reviewers mention AllPro's responsiveness when issues arise — Cindy Boisclair noted initial blips were quickly corrected. Shari Marci describes years of consistent service across seven classrooms, including floor refinishing that exceeded the original condition.
0 found across 17 total reviews at 5.0★. No negative reviews found. With 17 total reviews at a 5.0 rating, every reviewer gave 5 stars. This is a small sample, and the absence of negatives may reflect the review volume rather than a flawless track record.
Nearly all reviews reference janitorial services — office cleaning, building maintenance, floor care. The restoration side of the business (water, fire, mold) has no visible review footprint on Google. This doesn't mean the restoration work is poor, but buyers considering AllPro for mold or water damage should ask for references specific to those services. Also worth noting: one review (5-star) was posted by Mike Bushman, who is listed on AllPro's website as their Janitorial Manager, making it an employee self-review.
Mike Bushman (Janitorial Manager — praised by multiple reviewers for coordination and job quality). Wayne Scoville (janitorial cleaner — praised by three reviewers for friendliness, thoroughness, and going above and beyond). Roger (janitorial crew member — praised alongside Mike's team). Terry (janitorial cleaner — praised for doing an awesome job at a medical office).
AllPro's janitorial clients clearly value Mike Bushman and his team. If you're hiring them for mold remediation or water damage restoration in the Albany area, ask for references from past restoration clients specifically — their Google reviews don't cover that side of the business. Confirm response time to your Albany location given their Glens Falls base.
Keep in mind
- AllPro does both mold testing (inspection and assessment) and mold remediation. This is a conflict of interest — the company that finds the mold profits from fixing it. Consider getting an independent mold assessment before signing a remediation contract.
- Their home base is the Glens Falls-Fort Edward area, roughly 50 miles north of Albany. Response times to Albany will be longer than to their core Warren County territory.
- All 17 Google reviews are 5-star, but they skew heavily toward janitorial clients. There are no public restoration-specific reviews visible, so you can't gauge the quality of their water or mold work from Google feedback alone.
- One of the 17 reviews was posted by Mike Bushman, AllPro's own Janitorial Manager.