Provider profile
Mold Busters New Mexico
Provider snapshot
What this listing says
Albuquerque and Santa Fe homeowners who want demolition-free mold remediation using dry fog technology, with same-day results emails and pricing around $1 per square foot.
Best for
- Homeowners in Albuquerque, Rio Rancho, or Santa Fe dealing with mold who want to avoid demolition and the reconstruction costs that come with it.
- Real estate transactions where a mold inspection or remediation needs to happen fast — multiple reviewers mention next-day scheduling and same-day result emails.
- Buyers looking for a lower-cost alternative to traditional tear-out remediation, with pricing reported around $1 per square foot.
- Commercial properties (restaurants, medical offices, schools) that need pathogen treatment and a 90-day antimicrobial surface coating.
- Homeowners who suspect mold but are not sure — the company offers free walk-through assessments with no obligation, and multiple reviewers confirm they were told their home did not need remediation.
About this company
Mold Busters New Mexico is a husband-and-wife operation in Albuquerque run by Alberto and Cassie Barrios. They hold an exclusive license to use Pure Maintenance's patented two-step dry fog system across the greater Albuquerque and Santa Fe areas. That dry fog method is their main differentiator: it treats mold without tearing out walls, carpet, or drywall.
The dry fog process works in as little as four hours. The company claims it denatures mold cells on surfaces throughout a structure, eliminating the need for physical demolition in most cases. They also apply a 90-day antimicrobial coating called Everyupure on both hard and soft surfaces. Air samples go to a third-party lab, and they include a free post-treatment air quality test with every remediation job. One reviewer noted pricing at $1 per square foot, and multiple reviews mention the company as significantly cheaper than competitors who quoted demolition-based approaches.
Cassie co-founded the original Mold Busters operation in Oklahoma before she and Alberto launched the New Mexico location. She handles administration and marketing; Alberto runs operations and sales. Both hold degrees in business. The company is a member of the National Association of Mold Remediators and their staff are trained as mold testers and remediators. They serve residential and commercial clients, including real estate transactions, churches, schools, and restaurants.
A 4.9-star rating across 229 Google reviews is unusually strong. The volume is significant for a mold company in a mid-sized metro, and the consistency of praise around specific staff members (Alberto and Eli appear by name in dozens of reviews) suggests the rating reflects genuine client satisfaction rather than a thin sample.
Services
Service area
Based in Albuquerque, New Mexico. Primarily serves Bernalillo County, Sandoval County, and Santa Fe County, including Rio Rancho, Santa Fe, South Valley, Sandia Heights, Cochiti Lake, Bernalillo, San Felipe Pueblo, and Algodones. All services are performed on-site at the customer's location.
Review consensus
Alberto (the owner) appears by name in more reviews than any other staff member. Reviewers consistently describe him as knowledgeable, on time, and honest — several mention he reduced estimates when a service turned out to be unnecessary or told them their home did not actually need remediation. Eli (also referred to as Elijah) is the second most frequently named, praised for patient explanations of the remediation process and for making stressful situations feel manageable. Josh appears in a few reviews for efficient, knowledgeable work. Alejandro drew praise for a helpful and respectful free walk-through. Across the board, reviewers highlight fast scheduling, same-day email updates, punctual arrivals, and reasonable pricing. Multiple real estate professionals mention using the company repeatedly.
2 found across 229 total reviews at 4.9★. Alex (1-star, Local Guide with 29 reviews) had air testing done and received results by email but got no follow-up to discuss what the results meant. The owner responded directing Alex to call or email, noting they normally include a summary in the email. Ben Willow (3-star, Local Guide with 26 reviews) reported a technician arriving without tools, having to borrow the homeowner's, and being unable to perform a fiber optic camera inspection of a wall, requiring a reschedule. The owner offered a free borescope camera inspection to make it right. Both complaints involve operational follow-through rather than quality of the actual remediation work.
Both negative reviewers are established Local Guides with double-digit review histories, lending credibility to their complaints. The issues they describe — incomplete follow-up and an unprepared technician — suggest a small team occasionally stretched thin rather than a systemic quality problem. The owner responded to both with specific offers (free re-inspection, direct contact info), which is consistent with the personalized tone seen in positive review responses. This is a family-run business with no bench depth, so scheduling snags (one reviewer mentioned a rescheduled fog treatment due to a sick day with no backup tech) are a structural risk.
Alberto (owner/operations — praised repeatedly for honesty, punctuality, knowledge, and reducing estimates when services were unnecessary). Eli/Elijah (technician — praised for patient explanations, communication, and careful remediation work). Josh/Joshua (technician — praised for efficiency and knowledge). Alejandro (technician — praised for a helpful and respectful walk-through assessment).
At 4.9 stars across 229 reviews, this is one of the strongest-rated mold companies in the Albuquerque market. Ask for Alberto or Eli by name. Pin down the post-testing communication process before you book — will someone call you to walk through the lab report, or will you just get an email? And since they do both testing and remediation, consider getting an independent second opinion on the test results before committing to treatment.
Keep in mind
- They do both testing and remediation, which creates a financial incentive to find problems they can then fix. Ask whether you can use an independent inspector's results, or request that a third-party lab handle your post-remediation verification.
- The dry fog method treats mold in place rather than removing it. If visible mold on surfaces matters to you (for cosmetic reasons or a real estate transaction), ask whether dead mold will still be visible after treatment and what additional cleanup costs.
- Two recent reviews flag operational inconsistencies: a technician showed up without the right equipment for a wall inspection, and another customer received test results by email with no follow-up call to explain them. Ask upfront what the post-test communication process looks like.
- Their service area spans Bernalillo, Sandoval, and Santa Fe counties, which is a wide geography for a small team. If you are on the edges of that range (Cochiti Lake, Sandia Heights), confirm scheduling availability and whether travel affects pricing.
- The website references a "100% Satisfaction Guarantee" but does not define what it covers. Ask what happens if post-treatment air tests still show elevated counts.