Provider profile
United Water Restoration Group of Berlin
Provider snapshot
What this listing says
South Jersey homeowners dealing with water damage that led to mold, who want one company to handle extraction, remediation, reconstruction, and insurance coordination under Yasen Yasenov's direct oversight.
Best for
- South Jersey homeowners in Berlin, Marlton, Voorhees, or Moorestown who need water or mold work done quickly
- Buyers who want a single company to handle everything from water extraction through mold remediation to reconstruction, avoiding multi-contractor coordination
- Insurance claim situations where you want the restoration company to communicate directly with your adjuster
- After-hours emergencies where same-day response matters, given their 24/7 availability and 60-minute arrival claim
About this company
United Water Restoration Group of Berlin is a full-service restoration company based in West Berlin, NJ, serving South Jersey communities including Marlton, Voorhees, Moorestown, and Mt. Laurel. They handle water damage, mold, and fire damage from start to finish: extraction, drying, remediation, and reconstruction. They are a franchise location of the UWRG network.
What stands out is the scope of work they take on in-house. Most restoration companies stop after mitigation and refer out the rebuild. UWRG Berlin does the reconstruction too, which means one crew, one point of contact, and one insurance claim. Their website claims IICRC S520 certification for mold remediation, and they describe a four-step process: containment with negative air pressure, HEPA filtration, antimicrobial treatment, and post-remediation clearance testing. They offer free mold inspections with free moisture readings and use thermal imaging to find hidden moisture.
Yasen Yasenov runs the Berlin location and shows up personally on jobs. Multiple reviewers describe him arriving within the hour, managing the entire project through reconstruction, and handling insurance paperwork directly. The operation reads as owner-operated despite the franchise branding.
4.9 stars across 52 Google reviews is a strong rating. Nearly every review is 5 stars, with only a single 1-star review that contains no text. The volume is still modest, but the consistency is notable.
Services
Service area
Headquartered in West Berlin, NJ at 150 Cooper Rd STE D11. Their website lists specific service area pages for Berlin, Burlington, Marlton, Medford, Moorestown, Mt. Laurel, Sewell, Voorhees, Williamstown, and Willingboro. They claim coverage across all of South Jersey, which is a broad footprint for a single-location operation.
Review consensus
Yasen Yasenov is named in at least a dozen reviews. Reviewers highlight his fast response time, hands-on involvement from extraction through reconstruction, and direct communication with insurance companies. Troy Griffiths described late-night emergency response with efficient reconstruction afterward. Frank Albano recounted Yasen arriving within an hour of a flooded condo and returning daily to monitor moisture readings. Douglas B described Yasen walking over from a nearby job to introduce himself and then managing the entire water damage project including reconstruction and a post-job cleaning crew. Neri Diril noted a one-hour turnaround on a mold-related leak repair. Several reviewers mention the company working directly with insurance to handle claims.
1 found across 52 total reviews at 4.9★. 1 found across 52 total reviews at 4.9 stars. The single 1-star review from Artemio Peralta (March 2026) contains no text. The reviewer has only one Google review and received no likes on the review. The owner did not respond. Without any description of the complaint, there is no way to assess what happened.
Yasen Yasenov (owner/operator — consistently positive across many reviews for fast response, personal project management, insurance coordination, and daily monitoring of drying progress).
Ask for Yasen directly. He runs the jobs and the reviews confirm he stays involved through completion. Since the company does both testing and remediation, bring your own mold test results or request that they use a third-party lab for any air sampling. Get the scope of work and reconstruction timeline in writing before the project starts.
Keep in mind
- They do both mold testing and mold remediation. That is a conflict of interest: the company deciding you have a mold problem is the same company billing you to fix it. Ask whether you can use an independent inspector or bring your own test results.
- UWRG is a franchise brand. The Berlin location operates under Yasen Yasenov, but franchise locations can vary in staffing and quality. Make sure you are dealing with the Berlin office specifically.
- Their website claims service across all of South Jersey, which is a broad area. Confirm their actual response radius for your address before assuming 60-minute arrival applies to you.
- With only 52 reviews, the 4.9-star rating is strong but based on a smaller sample than some competitors. One bad experience could shift the number meaningfully.
- The single 1-star review has no text and no owner response, so there is no way to evaluate what went wrong or how the company handled it.