Provider profile
PuroClean of Wayne
Provider snapshot
What this listing says
Wayne and Passaic County homeowners dealing with basement water damage or mold after plumbing failures, backed by an owner-operator who has lived in Wayne for 26 years.
Best for
- Homeowners in Wayne, Pompton Lakes, Franklin Lakes, or Pequannock who need mold remediation or water damage restoration from a locally rooted operator.
- Property owners who want the franchise owner personally involved in their project from inspection through completion.
- Insurance-covered water or fire losses where you need a company that coordinates directly with adjusters and documents damage for claims.
About this company
PuroClean of Wayne is a PuroClean franchise in Wayne, NJ, owned and operated by Karl Grebe. Karl has lived in Wayne for over 26 years and runs the operation with a small team that includes lead techs Mark Davis (14 years in remediation) and Shauwn Keefe, production manager Mike Kobylarz, and techs Frank, Ethan, Rob Mehento, and Yusef Zadan. The company handles water damage, fire and smoke damage, mold remediation, biohazard cleanup, and reconstruction for both residential and commercial properties across northern New Jersey.
On the mold side, they use HEPA filtration devices and negative air pressure containment to isolate affected areas during remediation. Their website describes a specific remediation sequence: containment setup, removal of damaged materials, HEPA vacuuming, surface cleaning with EPA-registered disinfectants, then a second HEPA vacuuming pass. They recommend hiring a Certified Industrial Hygienist for post-remediation clearance testing, which is a good sign since they acknowledge the need for independent verification. For water damage, they use their branded QuickDry System with infrared cameras and moisture meters to track drying progress.
Services
Service area
Headquartered in Wayne, NJ (Passaic County). They list specific service cities including Paterson, Franklin Lakes, Pompton Lakes, Pequannock, Pompton Plains, Haledon, Hawthorne, Mahwah, North Haledon, Oakland, Prospect Park, Ramsey, Totowa, and Darlington. They also claim coverage across Morris, Bergen, Hudson, Essex, and Sussex counties, naming Morristown, Ridgewood, Little Falls, Butler, Parsippany, and Fairfield. Reviews confirm work in Lincoln Park, Denville, Morristown, Vernon, and Union City.
Review consensus
Karl Grebe gets named by reviewers more than any other staff member, praised for fast response times, direct communication, and staying involved from start to finish. Multiple reviewers mention he answered calls personally and arrived within hours, including weekends. Frank and Ethan are called a "dream team" for cleanup work on a broken pipe job in Morristown. Christine Radlmann, a repeat customer (Local Guide, 17 reviews), used them twice for mold remediation and biohazard cleanup and noted the team found valuables during the work. Several reviewers specifically praise the crew for daily progress updates and thorough cleanup after the job.
0 found across 28 total reviews at 4.7★. No 1-star reviews found (0 found across 28 total reviews at 4.7 stars). The single non-5-star review in recent history is a 4-star from Misty Campbell (March 2026) with only the text "nice at all," which is too vague to extract any actionable pattern.
Karl's personal involvement is the consistent thread across reviews spanning 2018 through 2026. Reviewers describe an owner who answers the phone, shows up on-site, and stays through completion. This is unusual for a franchise operation and explains the high rating with zero negative reviews. The risk is capacity: with Karl as the single point of contact, larger jobs or multiple simultaneous emergencies could stretch the team thin.
Karl Grebe (owner -- positive across 15+ reviews). Frank (technician -- positive, named as part of "dream team"). Ethan (technician -- positive, named as part of "dream team"). Mark Davis (lead tech -- named on website, 14 years experience). Shauwn Keefe (lead tech -- named on website).
Ask for Karl directly and confirm he will be involved in your project. With 28 reviews, zero negatives, and a 4.7-star rating, this is a small operation that runs on the owner's personal accountability. The main risk is not quality but availability during busy seasons or storm events.
Keep in mind
- They do both mold testing and mold remediation. This is a conflict of interest. Ask for an independent mold assessment before signing a remediation contract.
- They claim to serve six counties across northern New Jersey, from Sussex County to Hudson County. That is a wide area. Confirm response time and crew availability for your specific location before booking.
- This is a franchise operation. While Karl runs the Wayne location hands-on, the website content and processes are largely standardized from PuroClean corporate, so the local differentiator is Karl and his team, not the brand itself.