Provider profile

Extreme Service LLC

Toms River, NJ / 4.9 rating / 52 reviews / Water damage restoration service

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Provider snapshot

What this listing says

Ocean and Monmouth County homeowners dealing with storm or flood damage who want an owner-operated firm that handles water extraction, mold work, and insurance billing under one roof.

Water + mold under one roofDirect insurance billing24/7 emergency response
Base location Toms River, NJ
Provider type Restoration company
Public reviews 4.9 from 52 reviews

Best for

  • Toms River, Brick, or Manasquan homeowners who need mold remediation after water damage and want one company to handle the full job from extraction through rebuild.
  • Homeowners filing insurance claims for water or mold damage who want a contractor that bills insurance directly and manages the claims process.

About this company

Extreme Service LLC is a Toms River-based restoration company that handles both water damage and mold work across Ocean and Monmouth Counties. They are an IICRC-certified firm with a NJ general contractor license (13VH07443800), which means they can tear out damaged material, dry the structure, remediate mold, and rebuild — all in-house rather than subcontracting the rebuild to someone else.

What stands out is the range they cover. Beyond water extraction and mold remediation, they do mold testing (air samples, swab tests, tape lifts), insurance claim management with direct billing, and general home improvement including kitchen remodels and bathroom renovations. They also coordinate with roofers and other trades when the root cause sits outside their scope. The insurance billing piece is notable — multiple reviewers confirm the company handled their insurance process end-to-end.

Services

Mold remediationmold testing (air samplesswab teststape lifts)water damage restorationemergency water extractionstructural dryingflood restorationinsurance claim managementdirect insurance billinghome improvementkitchen remodeling

Service area

Headquartered in Toms River, NJ. Serves Ocean County (Toms River, Brick, Lacey Township, Manchester Township) and Monmouth County (Manasquan, Wall, Red Bank, Tinton Falls, Point Pleasant). Website also references Middlesex County. The three-county spread is wide for a small crew — confirm availability for your area.

Review consensus

What reviewers praise

James, the owner, is named in the vast majority of reviews. Reviewers consistently describe him answering calls personally, showing up same day (including weekends and during major storms), and staying on-site to oversee the work. Nick, a project manager, is praised for attention to detail in one review. Several reviewers highlight the company's willingness to walk them through competing estimates and explain what actually needed to be done. The insurance coordination gets repeated praise — reviewers say James handled their claims directly so they did not have to.

What low reviews reveal

1 found across 52 total reviews at 4.9★. The single recent negative is a 1-star review with no text from a reviewer with one total Google review. The owner responded that they have no record of anyone by that name and believe it was posted for the wrong company. Without any complaint text or supporting detail, this review carries minimal weight.

Named staff

James (owner — overwhelmingly positive, named in 30+ reviews for responsiveness, honesty, and hands-on work). Nick (project manager — positive, praised for attention to detail and knowledge). Chris (technician — positive, mentioned working alongside James on a Sunday call).

Bottom line

This is a small, owner-operated company where James personally answers the phone, shows up on site, and oversees the work. That level of involvement is the main draw. Ask James directly whether he will be on your job or if it will be delegated, and get your mold testing done by an independent party before agreeing to remediation.

Keep in mind

  • They do both mold testing and mold remediation, which is a conflict of interest. The same company that tells you how bad your mold problem is also profits from fixing it. Consider getting an independent test before committing to remediation.
  • Their website mentions subcontractors for some work (roofing, for example). Ask upfront which portions of your job will be handled by their crew versus subs.
  • The service area spans three counties (Ocean, Monmouth, Middlesex). If you are on the outer edges — Red Bank, Tinton Falls, or Manchester Township — confirm response times before booking emergency work.